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BookRenter.com Customer Care Service

177 Bovet Rd., Floors 2 & 3,
San Mateo
United States - 94402

Customer Support Phone Numbers

(650) 288-3500 0 0
(650) 403-4517 0 0
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BookRenter.com Complaints & Reviews

Bookrenter / Textbook Rental

Reviewer64147 on 2016-03-02
Upon returning two books to two different renters, my daughter mixed up the editions of the same book. Bookrenter swore they received the correct book. The other renter then returned Bookrenter's book (and charged me $115 for the one Bookrenter kept). After two months of trying to resolve...

Bookrenter.com - California, San Mateo / This is the worst book renting website!

Tora on 2016-01-13
I ordered a 3-months rental and the books I received were horribly damaged! I contacted customer service and the bookrenter promising to expedite the shipping of a replacement. But I never received anything and contacted them again asking what was the problem. I was told that my books are...

Bookrenter.com - California, San Mateo / They lost my book and hold no responsibility!

DissatisfiedBlah on 2011-04-20
BookRenter.com is Horrible. I rented two books and returned them before due date. I put the TWO books in ONE package as the return instructions said so. Then they send me an email that they had received ONE book but not the other one. How can one just have received one book and not the...

Bookrenter / No email

Hi Ninja2003, I'm so sorry you weren't able to find our email address. If you are in need of customer service, you can contact us at by email at support@bookrenter.com. Also, you can always contact Customer Service via live chat, email, phone, or our Customer Service form at...

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