Bathtubs Plus
reviews and complaints

I gotta say, my experience with Bathtubs Plus was not the best. I was waitin' for my order for what felt like forever, and when it finally arrived, it was the wrong thing altogether. I tried callin' 'em up, but all I got was voicemail. And when they finally got back to me through email, it was all weirdly written and didn't even address my issue. I kept askin' how to return the thing, but they just ignored me. Honestly, I feel like I got scammed. Wish I had read the reviews before I went ahead and ordered from 'em.

I gotta say, I ain't too happy with BathtubsPlus.com. I ordered me some shower tub fixtures for a remodelin' job I was doin' back on [protected]. The prices on their website were lookin' mighty fine, 'bout 35% less than other places I was checkin' out. But let me tell ya, it's been a real hassle tryin' to get my hands on my order. I done sent 'em two emails and made three phone calls, but ain't nobody gotten back to me yet. It's like they don't even care 'bout my business. I'm startin' to think I might never get my merchandise.

I reckon y'all should steer clear of BathtubsPlus.com. They ain't worth the trouble.

I stumbled upon Bathtubs Plus while searching for a good deal on a bathtub that I had my heart set on. I was pleasantly surprised to find that they had the same model I was looking for at a price that was over $100 cheaper than other retailers. Not only that, but they also offered free freight shipping which was a huge plus for me.

I was initially hesitant to order from them because I had never heard of them before, but I decided to take a chance and I'm glad I did. The customer service was great and they kept me updated on the status of my order throughout the entire process.

To my surprise, I received my bathtub within 10 days of placing my order. This was a huge relief because the original retailer I was considering had a wait time of 5-7 weeks. I was thrilled to have my new bathtub in my possession so quickly.

I can't wait to have it installed and start using it. My wife is especially excited because she wants to do mermaid photoshoots in it. Overall, I had a great experience with Bathtubs Plus and I will definitely be returning for any future purchases.

I gotta say, I recently bought a new whirlpool tub from Bathtubs Plus and I was pretty impressed. I had a lot of questions about the product, so I reached out to their customer service. I emailed this guy named Leonard and we must have gone back and forth like 15 times in one day. But you know what? He was super helpful and patient with me. He answered all my questions in a way that I could actually understand. I mean, I'm not exactly a tech whiz or anything, so it was really nice to have someone who could break it down for me.

Anyway, I haven't actually received the tub yet, so I can't speak to that. But based on my experience with their customer service, I'm gonna give Bathtubs Plus five stars for now. If the tub arrives in good condition and works as expected, I'll definitely keep it at five stars.

Overall, I think Bathtubs Plus is a pretty solid choice if you're in the market for a new tub. Their customer service is top-notch, and that's really important when you're making a big purchase like this. Plus, their website is easy to navigate and they have a pretty good selection of products. So yeah, I'd say Bathtubs Plus is definitely a big plus in my book.

I ordered something from Bathtubs Plus about 5 months ago and I still haven't gotten it. I've been calling and emailing them a lot to see what's going on, but I haven't gotten any answers. One time, someone actually picked up the phone and told me that the thing I ordered was on back-order. But since then, I haven't heard anything from them. It's really frustrating because I have a job that I need to finish in my home, but I can't do it without this thing that I ordered. I'm really disappointed in this company because they don't seem to care about their customers.

I gotta say, I was pretty disappointed with my experience at Bathtubs Plus. I mean, just look at all the other reviews here - seems like everyone's got the same problem. They tell you they'll ship your stuff faster than anyone else, but then they go and deliver it way later than they said they would. And get this - sometimes they're even slower than the cheaper competition! Can you believe that?

So I decided to speak up and let them know I wasn't happy. I asked for my $82.00 back when my order didn't even ship by the time they said it would arrive. But guess what? They went totally silent on me. Won't even respond to my messages. What a bunch of scammers, am I right?

So yeah, I'd say you should definitely be careful if you're thinking about buying from Bathtubs Plus. Don't say I didn't warn you!

I recently had an experience with Bathtubs Plus and unfortunately it was not a positive one. I was in the market for a new vanity and found one on their website that was listed as "in stock". Excited to make my purchase, I placed my order and eagerly awaited its arrival.

However, my order remained in the processing state for over two weeks with no updates or communication from the company. I tried reaching out via email and voicemail, but received no response. Frustrated and confused, I continued to call until I finally got a hold of someone.

To my disappointment, I was informed that the vanity was actually back ordered from the manufacturer. I couldn't believe it - I thought I had ordered an item that was readily available. The representative's response was simply "sorry", which did little to alleviate my frustration.

After much consideration, I decided to cancel my order and instead purchase from Home Depot. While Bathtubs Plus may have initially seemed like a bargain, the amount of time and effort I spent trying to get my order fulfilled was not worth it in the end.

Overall, I would caution others to be wary when ordering from Bathtubs Plus. While they may have some good deals, their lack of communication and inaccurate inventory information can lead to a lot of wasted time and effort.

I recently had a very frustrating experience with Bathtubs Plus. I ordered a set of shower doors and unfortunately, they did not work out for me. When I tried to return them, I found that the customer service was very difficult to get a hold of. I sent several emails and made multiple phone calls, but it took a long time to get a response. When I finally did get in touch with someone, it still took a lot of effort to get a clear answer about the return process.

Eventually, I had to go through the manufacturer to return the shower doors. While I was able to get the doors returned, I still have not received my refund from Bathtubs Plus. It has been 30 days since I returned the doors and I have not been able to get a clear answer about when I can expect my money back. I have had to involve my credit card company to try to get my refund.

Overall, I would not recommend buying from Bathtubs Plus. While they may take your order and your money, their customer service is very difficult to work with if you need to return an item. It is frustrating to have to go through so much effort to get a refund, and I would not want anyone else to have to go through the same experience.

I recently had an experience with Bathtubs Plus that left me feeling pretty frustrated. Like many other reviewers, I had some issues with my order that were not resolved in a timely or satisfactory manner. I had never heard of this company before, but I stumbled upon their website while searching for a new bathtub for my bathroom renovation project. At first glance, their prices seemed competitive and their selection was impressive, so I decided to take a chance and place an order.

Unfortunately, that's where things started to go wrong. After I submitted my order, I received an email confirmation that seemed to indicate everything was in order. But then, I waited. And waited. And waited some more. I tried contacting the company through their website, but I never received a response. I tried calling their customer service number, but it always went straight to voicemail. I even sent an email to the address listed on their website, but that bounced back as undeliverable.

At this point, I was starting to get pretty worried. I had already paid for my bathtub, but I had no idea when (or if) it would actually arrive. I started doing some research online and quickly discovered that I was not alone. Many other customers had experienced similar issues with Bathtubs Plus, and some had even reported that they never received their orders at all.

Eventually, I was able to get in touch with the manufacturer of the bathtub I had ordered. They were able to confirm that my order had been received, but they also informed me that Bathtubs Plus had not paid them for the product. Apparently, this was a common issue with this company. They would take orders and collect payment, but then fail to pay their suppliers. As a result, many customers were left waiting for their orders to arrive indefinitely.

In the end, I was able to get my bathtub delivered by working directly with the manufacturer. But it was a huge hassle and a major headache. I wish I had done more research before placing my order with Bathtubs Plus. If I had, I would have seen all the warning signs and avoided this whole mess.

So, my advice to anyone considering ordering from this company is simple: don't do it. Yes, their prices may seem tempting, but it's not worth the risk. You're better off paying a little more for a product from a reputable company that you can trust. Don't make the same mistake I did.

I ain't gonna lie, I had a pretty bad experience with Bathtubs Plus. Me and my partner ordered a bathtub from them, and they said it was in stock and ready to ship. But let me tell you, it took over a month for that thing to arrive at our doorstep. And when it finally did, it was damaged! Can you believe that?

Anyway, I contacted Bathtubs Plus and they were pretty quick to respond. They said they'd have the freight company pick up the tub and give me a refund since I didn't have time to wait for another one. I was like, okay, that's fair. But guess what? It's been a week and still no refund. I left them a message and sent them an email, but they never answered.

So I kept trying to get in touch with them, but it's like they fell off the face of the earth or something. I sent them like 10 emails and left a bunch of voice mails, but nothing. Nada. Zilch. I even told them that if they didn't respond to my last email, I was gonna get my credit card company involved and start writing bad reviews. But they still didn't answer.

So now I'm here, writing this review to warn y'all about Bathtubs Plus. Don't use them for anything, seriously. Their customer service is terrible, and I don't know how they're still in business. It's a shame, really.

I bought a sump pump from Bathtubs Plus through Amazon, but I gotta say, I was pretty disappointed with the whole experience. The pump they sent me was old and outdated, and even though it was supposed to come with a 3-year warranty, it crapped out after just one year. When I tried to get them to honor the warranty, they basically told me to go pound sand. Not cool, Bathtubs Plus. Not cool at all. I wouldn't recommend this company to anyone.

I recently made a purchase from Bathtubs Plus and I have to say, I was not impressed with their customer service. I ordered a shower door because their prices were really cheap, but unfortunately, I had a lot of trouble getting in touch with them. Whenever I called, I would just get an answering machine and no one ever called me back. The message on the machine told me to send an email, but even when I did that, I never got a response. It was really frustrating and I felt like I was being ignored.

After reading some other reviews, I realized that I wasn't the only one having these issues. It seems like a lot of people have had trouble getting in touch with Bathtubs Plus and have been left feeling frustrated and disappointed. I would definitely recommend staying away from this company if you're looking for good customer service.

In the end, I actually ended up finding the same shower door at Lowe's for just $40 more. While it was a little more expensive, it was definitely worth it to me to have a company that I could actually get in touch with if I had any issues. Overall, I would say that Bathtubs Plus is not worth the hassle and I would recommend looking elsewhere for your bathroom needs.

I bought a vanity from Bathtubs Plus (bathtubsplus.com) and it took two weeks for them to deliver it. I tried calling them but no one answered or called me back. I finally sent them an email and they responded. But even after three weeks, I still had trouble getting in touch with someone. Then, I found out that my credit card was hacked not long after I placed my order. I don't know if someone at Bathtubs Plus did it, but I cancelled my card and my order.