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Baller Bolts Customer Service Phone, Email, Contacts

Baller Bolts
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3.7 3 Complaints
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Baller Bolts Complaints 3

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M
8:27 am EDT

Baller Bolts About my order in baller bolts.

This email is to confirm the receipt of your recent order from Baller Bolts

You can always find out the current status of your order by going to
https://order.store.yahoo.net/OS/stat?yhst-43325750735147+5750+3ae34192c3e3c57be056

Date Mon Jun 25 04:48:45 MDT 2018
Ship to Mikko Saarenketo
Hämäläisentie 11
Otava Etelä-Savo 50670
FI Finland

Bill to Same
E-Mail [protected]@hotmail.com (emailed)
Via Priority Mail
Payment Visa
Comments I did put email for you about these bolts and i think this rebuild kit is all the motor bolt minus head/main/rod bolts? If this item is back order or not in stock can you informate me? Thank you

This all is scam.. Dont buy them anything. U will never get ur order or email nothing but money will be goon in ur bank account. i needed to go bank and fill all kind forms. DO NOT TRUST THEM, THEY DONT SEND ANYTHING OR EMAIL BACK!

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Update by Mikko Saarenketo
Jul 04, 2018 8:28 am EDT

So [censored]ty company that never been worse.. i have been waiting so long one email and never got that.

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P
7:51 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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order bolts back in June, never received bolts. Called bank after I seen charge on my card. Then the charge want away. Came home from vacation and the charge was on my statement for july 22 2014. Over a ;month since I order them. What a ripe off. Save your money. Now have to go back to my bank Citadel. Thanks Paul S. Michnuk

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ComplaintsBoard
B
9:22 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Baller Bolts Never received order

I placed an order for stainless steel bolts and nuts from Baller Bolts on June 8, 2011. They immediately charged my credit card. They also charged me for priority shipping. Six weeks later, after sending e-mails and trying to repeatedly reach them by phone (voice-mail box is always full), I received no response whatsoever and no delivery.

I asked my credit card company to issue a charge-back, which they did. I don't know if the people at Baller Bolts are unethical or just plain lazy, but stay away from this company. They WILL charge you for your order, but you'll NEVER get your order.

Read full review of Baller Bolts and 8 comments
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M
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Mike Wright
US
Oct 16, 2018 3:07 pm EDT

Order #5825 placed on Sep 25 2018

Was for six 10mm bolts. I received two 3/8 UNC bolts of completely unrelated length. All subsequent e-mails have been ignored. Do not order anything from this company.

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Mikko Saarenketo
US
Aug 15, 2018 5:08 am EDT

i did order bolt set for my sr20det and havent heard them at all. Money was charged but never did order come or email about that order. I would say dont waste ur money to this company. it`s a scam. Now i need to go to bank and make all kind of paper work to get money back from them. Thank you very much for that and dont people buy them anything.

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Michael Thoma
US
Jan 17, 2016 1:04 pm EST

On 6/29/15, they charged me for: Alloy Fine, (2) pcs of Thread Socket, Cap Screws, M6-0.75 x 12mm for $11.41. Never received them. No replies to any e-mails. Nada, nothing. Order Number: Baller Bolts-4745

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macker
Shelby, US
Jun 02, 2014 3:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I placed an order with Baller Bolts on 5/9/2014 and received an email confirmation but never received my order. I emailed them for a shipping status update but never received any response. I have looked for a phone number to contact them but cannot find one. I will not attempt to purchase anything else from Baller Bolts and warn anyone else not to purchase from them!

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boljug
ID
Aug 24, 2012 8:40 pm EDT

Same here, putting an order for ducati oil cooler, this company charged the credit card so fast BUT NEVER SHIP THE ORDER.
STAY AWAY FROM THIS ### COMPANY!

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Marc Ross
US
Mar 15, 2012 8:54 am EDT

SO far I have been waiting since January 23rd to receive my order. Here is the information pertaining to teh order.
#1854
Jan 23 2012
2
Titanium Bolts Flange M10-1.25 x 135mm
$66.85
Pending Shipment

I sent an inquiry by email on 2/9 and did not get a response back from the owner until teh 21st.

Here was his response.
Marc,

I sincerely apologize! Our friggin email server is taking customer emails and tagging them as spam. I am manually going through our spam folder and answering each accordingly.

The 135 mm bolts are in the manufacturing process right now. I am still awaiting a conformation update.

Here it is March 15. No bolts. Attempted to contact him today and got this automated response by email.
We apologize for the lack of personal response. We are experiencing heavy amounts of emails and are short handed on help. We are attempting to spend the majority of our time sending orders out, so if you are inquiring about an existing order, it is more then likely shipping within the next 24 hours. We will be answering emails periodically.

Regards and apologies,

Ryan Hampton

That's okay. I'll be in Arizona at months end and will be looking up Mr. Hampton for my product or a refund.

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JHowes
Bradford, US
Oct 18, 2011 5:54 pm EDT

I also placed a recent order with Baller Bolts. My credit card was charged on 9/15/11 - it is 10/18/11 and I have not yet recieved my order, or even a confirmation email. I've sent emails to the email address listed on the Baller Bolts web page with no response. I've tried calling on several occasions, but the voice mail box is always full. It looks like I'll be contacting my credit card company to dispute the charge...

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ryanracer
Chandler, US
Aug 10, 2011 4:57 am EDT

As the owner of Baller Bolts, you sir did not order anything from us. As a matter of fact, there were no orders for stainless steel bolts and nuts on June 7th, 8th, or 9th. No orders were cancelled or charged back for May June or July. If you would kindly post your order number, I would be more than happy to rectify the situation.

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Overview of Baller Bolts complaint handling

Baller Bolts reviews first appeared on Complaints Board on Jun 22, 2011. The latest review About my order in baller bolts. was posted on Jul 4, 2018. The latest complaint never received oder for two bolts was resolved on Jul 28, 2014. Baller Bolts has an average consumer rating of 4 stars from 3 reviews. Baller Bolts has resolved 2 complaints.
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  1. Baller Bolts Contacts

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    922 N. Colorado St., Gilbert, Arizona, 85233, United States
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  4. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

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