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Baer's Furniture Customer Care Service

Baer's Furniture Co, Inc.

1589 NW 12th Ave.
Pompano Beach
United States - 33069

Customer Support Phone Numbers

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Baer's Furniture Complaints & Reviews

Baer's Furniture - Florida, Sarasota / Customer Service

Reviewer78337 on 2016-01-14
Customer service is non-existent. They make little to no effort to resolve issues. We spent thousands of dollars here and below are the issues we encountered. 1) Initial delivery date was changed to a week later. 2) Half of the order was wrong - 2 of the 5 pieces were wrong color. 3...

Baers Furniture / Finish failure on "fine" furniture a few years old - cheap products

Paul A. Shirley on 2015-08-18
Baers customer service is about the poorest I've encountered for ANY retail store in a very long time. I'm a savy consumer that spends $$$ in my local community for goods and services for my home and my life. I have now had TWO separate experiences with their poor customer service and totally...

Baer's Furniture - Florida, Boca Raton / Terrible Service

Burns Family on 2014-10-06
Terrible Experience:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Our Salesman (George) was asked to provide a price and configuration of Hooker Furniture for our study. A sketch was provided and two or three visits to the store to finalize all the...

Baer's Furniture Naples / Furniture damaged

SUP girl on 2014-08-20
We had ordered a house full of furniture. Our Bernhardt leather furniture from china came damaged. Baer's policy is they send a repair guy out to fix it. You can not return it. No return policy. Buyer be aware!!! We ordered five book shelves and a desk and evey piece came damaged. We...

Baers Furniture - Florida, Port Charlotte / Defective leather couch

Crap furniture on 2013-10-10
Bought defective sofa in 2010. It immediately started flaking and peeling. Called store and they said they have not had any complaints and essentially blamed me Saw expose on the today show about the same issue and said it is a long term issue that manufacturers and stores were aware...

Baers Port Charlotte Blinds - Florida, Port Charlotte / No Service, still waiting for installation

33983 on 2011-12-10
These peopele are totally incompetent. I paid for blinds which were going to be installed just before or after I had to return to my home country being 10 October 2011. It is now 10 December 2011. They don't respond to emails and their complaints department sends you one liner note...

Baers Furniture - Florida, Altamonte Springs / Leather sofa

Joseph Espanol on 2011-11-28
I purchased a leather sofa from Baers Furniture Store in Altamonte Srings in Florida in May 2011. In June 2011, I noticed that the leather sofa was blistering. I immediately contacted their constomer service and they sent a furniture specialist who reported that the item was a factory...

Beares furniture / Insurance

Jaco Swanepoel on 2011-05-10
When I bought my furniture at Beares furnitures, they added insurance to my bill. they said if I later on decided to specify my goods with my current insurer, I can submit proof of cover and cancel their expensive insurance. When I contacted them they replied that after you sign sir, nothing can be changed...

Baers Furniture - Florida, Sarasota / Damaged Furniture No Replacement No Refund No Nothing

I wish I would have read all the complaints about Baers Furniture before I spent $10, 000 there special ordering furnishings last February. The frame of a $2000 chair was broken in two places when we unwrapped it. Baers said they would reorder the chair but they ordered a different chair...

Baers Furniture / Never again

Nelly on
Welcome to Baers. Purveyor of high quality furniture made in China. We bought stools in February of 2010, paid for them in full, but were told they would take two months because they were coming from overseas. Ok. Six months later our stools arrived. We were told they were at the warehouse...

Baers Furniture / Don’t be fooled by sale prices and personable designers

Flooder on
Don’t be fooled by sale prices and personable designers. We used them in July, 2009 and spent over $70, 000 to design our new home and it is just not worth the trouble. From receiving inferior quality furniture, deceivingly substituting a floor sample as a new item to terrible...

Baers Furniture / Beware

Mack on
Dont be fooled by sale prices and personable designers. We used them in July, 2009 and spent over $70, 000 to design our new home and it is just not worth the trouble. From receiving inferior quality furniture, deceivingly substituting a floor sample as a new item to terrible delivery and...

Baers Furniture - Florida, Boca Raton / Poor Customer Service from the owner

A copy of this letter was mailed to Baers Furniture and American Express Card I am writing to complain about Baers Furniture unfair business practice. My husband and I have been loyal Baers customers over the years and we were very disappointed about the manner in which the top executive...

Baers Furniture - Florida, Port Charlotte / No Service

jb28 on
I ordered a sleeper sofa in Oct2009, it was delivered in Nov2009, so good marks for fast delivery even though it was a special order for the fabric. BUT, there was a stain on one of the cushions and a plastic part broken on the side of the sleeper bed frame. A service tech came out the...

Baers - Florida, Sarasota / customer service

Two weeks ago my husband and I visited Baers in search of a recliner. We were assisted by a salesman in finding what we wanted in our price range, which we found.We needed to make sure it fit so we returned the following day ready to purchase it. Our original salesman was not available, so...

The Baers - Tennessee, Bristol / Fraud

I received a letter stating that my husband had requested to open a Bill Me Later account. My Husband does not do credit. I however do.But I did not apply for credit with this agency. If I had, it would have gone through. He is also an invalid and in no way would he order something, of...

Baers Furniture - Florida, Sarasota / NO REFUND

bethp on
Please donot ever buy from Baers and donot give them a security deposit if you are doubtful about your purchase... For one, they are too pricey..secondly they love to keep your money by saying any number of excuses. They would not answer your phone calls and then when they do, they are...

Baers Furniture - Florida, Fort Myers / missrepresentation and apathy

As a professional interior designer and owner of Kopko & Company design firm, I purchased merchandise from Baers for a job i was completeing( a sizeable sale). At time of delivery, the merchandise had been sold out from under me, the designer, the office and even the Manager Bruce were...

Baers Furniture Ft Lauderdale - Florida, ft lauderdale / Furniture Misrepresented

I bought Tommy Bahama living room furniture for $5000.00 in March 2008 with the assurance there were no feather products in it. Took delivery April 1 and it was full of feather. Kathy Baer refused to accept a return. Kathy Baer said "you didn't stipulate no feather on your receipt"...

Baers Furniture - Florida, Sarasota / Kept my money, no furniture

Nancy on
I gave deposit on furniture ($10, 000) 2 years ago. I have received no furniture and no refund of deposit. Larry Baer will not return my phone calls or my attorney's. When I inquired of their bookkeeping department, I was told that Larry Baer made an entry to "absorb" my money. I have no open orders and they owe me nothing.

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