Avis review: Loss prevention, lost & found

9/13/2023

Yes the rental was overdue because it’s close to impossible to make any money through Uber when the cost to rent a car is almost $1400 per month.

That’s like leasing a top of the line luxury car through Mercedes or BMW every month !

I want to know where the hell are my belongings that were in the car at the time of the repossession.

I’m experiencing some difficulty in locating my belongings.

Also; what is the name and location of the repossession company responsible for towing the car ?

I suspect that they may have my belongings or they have disposed my possessions without my knowledge and that is illegal to do !

In fact the California Law says that I have a right to know the status of my belongings that were in the car and I have the right to retrieve those items and you (Avis) are supposed to inform me and grant me access to them !

I did not hear from you via any correspondence for over 2 weeks. It’s obvious to me that Avis does not care about the consumer and I swear that I will never want to do business with Avis ever again !

Where is my personal property ?

It’s mine !

It belongs to me !

Please call me back at this phone number Now, today, October, 9 2023

Im waiting for an answer !

10/17/2023

This paragraph is from the website of the Bureau of repossession Agency of California

www.bsis.ca.gov

20. What happens to my personal belongings in the car after my car has been repossessed?

Licensed repossession agencies are required to make a list of all personal belongings found in a vehicle at the time of repossession. They are required to send you at your last known address of record, within 48 hours, a notice containing this list and informing you how to recover your personal belongings and the amount of storage fees owed, if any.

Read it, understand it, and pretty please with some [censored]ing goddamn sugar on top give me back my [censored]ing personal property back !

Your customer service is absolutely terrible and retarded.

Tell me how does the person over there at the loss prevention department at the corporate office in West Virginia not know a goddamn thing about the protocol involved in a repossession ?

The percentage of positive customer resolutions involving Avis is 15% .

I looked this up on the internet and this a clear indication that ether Avis employees are not properly trained, they’re all [censored]ing retarded, or the Avis company policy is as followed; “We do not give a [censored] about the customer and all sentiments will fall on deaf ears, and the word No will always be the answer because we can’t say yes !”

“It’s important that we all stay retarded, because it’s just easier and cost effective to keep the customer in the dark !”

[censored] You !

Where’s my goddamn property that was in the car at the time of the repossession ?