AutoPartsWAY.ca
reviews and complaints

I recently had an outstanding experience with Autopartsway.ca, and I couldn't be happier! I ordered a set of brake pads and spark plugs for my 2016 Honda Civic, and I was pleasantly surprised on multiple fronts. First, their shipping was incredibly fast; I had the parts in my hands within just a few days. Secondly, the selection they offer is beyond impressive – I found exactly what I needed without any hassle. Plus, the best part is their prices; they're unbeatable in Canada. Autopartsway.ca made maintaining my car both convenient and budget-friendly. I can't recommend them enough for all your auto part needs!

Je ne recommande aucunement AutoPartsWAY.ca pour l'achat de pi?ces automobile
J'ai achet? des pi?ces pour freins valeurs livr?s ? domicile de $140.00. Essaie de poser et ne font pas sur le v?hicule Les disques trop grands et les plaquettes toute lousses dans les ?trier. Le service ? la client?le r?pond que je n'ai pas command? pour le bon v?hicule et le retour est autoris?, je demande ? plusieurs reprise qui paie pour le retour et repette la demande jamais le service ? la client?le n'a oser me r?pondre que les retours sont ? mes frais et ne sont aucunement rembourser, l'?valuation du co?t de retour est de $140.00
Je comprend maintenant les ?crits n?gatif concernant ce site d'achat tr?s peut recommande ? tous.

I was looking to fix my old Hyundai and was reluctant to spend a fortune on dealer prices, so I decided to search for more affordable options. Fortunately, my brother in law suggested autopartsway.ca, stating that he had numerous successful purchases with them in the past. With that recommendation in mind, I logged on to their website and was glad to find that they had all the parts I needed. The best part was that these parts were more than 50% cheaper than what the dealer was offering!

Since I was concerned if these parts would be genuine, I contacted their live chat support. The representative was very knowledgeable and helped me confirm that these were original parts for my car. After checking with them, I decided to place my order. In retrospect, I must say that their user-friendly website made the ordering process seamless and hassle-free.

I selected the free shipment option, which according to autopartsway.ca, would take between 8-15 days. I was pleasantly surprised to receive my order in just four days after placing the order. This exceeded my expectations and helped me save time. The delivery also came in a well-packed box and included all the necessary parts for my car.

I installed the parts over the weekend, and they functioned flawlessly. This experience has made me a firm believer in autopartsway.ca. With their excellent customer service, affordable pricing and fast delivery, there is no doubt in my mind that this is the perfect place to get quality car parts. I will undoubtedly recommend autopartsway.ca to all those in need of affordable, original car parts.

So, I was looking to purchase an oil pan for my trusty old 1986 Ford Crown Vic with a big ol' 351 engine. I stumbled upon AutoPartsWAY.ca (autopartsway.ca) and decided to give them a try. I entered all the necessary information, including the engine size, and voila! A listing for the oil pan I needed popped up right before my very eyes.

Naturally, I went ahead and ordered the oil pan. I was excited to receive it just a week later, however, it was not the right one. Turns out, the oil pan they sent me was for a 302 engine and not the 351 engine like mine. I was a bit disappointed, to say the least. But, I did not give up hope. Instead, I decided to contact Customer Service to see what could be done.

They were quick to respond and sent me a return order. However, I was a bit dismayed to find out that I would have to pay for return shipping and a 20% restocking fee. I reached out to Customer Service again to explain my issue and was advised to submit my car's VIN number.

Unfortunately, they informed me that they did not have any listing for a 1986 Ford Crown Vic with a 351 engine. That was a week ago, and I have yet to receive a reply. Overall, I am a bit disappointed with my experience with AutoPartsWAY.ca. Hopefully, they can work on their customer service and listings in the future.

I placed an order for some headlight lenses for my beloved BMW. I was in a hurry to replace them, so I decided to order from AutoPartsWAY.ca. Unfortunately, my experience with them was not great. I was supposed to receive my order within two days, but I ended up waiting a whole week! To make matters worse, when my order finally arrived, one of the covers was the correct piece, but the other one was for a completely different type of car! It was definitely not the same part that I had ordered online.

Feeling frustrated, I decided to reach out to AutoPartsWAY.ca by email to explain the mistake. They responded back by requesting the VIN number of my BMW. After providing them with this information, I did not receive any further communication from them. I even sent a couple more emails to follow up, but it has now been over a week, and I still haven't heard back from them.

If you happen to read this, I would strongly advise you to avoid using AutoPartsWAY.ca for all your automotive needs. Despite their professional-looking website, I can assure you that you will not be satisfied with their service or the quality of the parts you receive. As a matter of fact, there are hundreds of negative reviews of this company on various websites across the internet. To be honest, I wish I had done more research beforehand.

Very bad thingy happened when I tried to order some car parts from AutoPartsWAY.ca. I ordered a whole bunch of stuff, but then they told me they couldn't send one of my parts cuz it was outta stock. No biggie, right? But then I got a message asking me how I wanted to deal with it. I tried to ask them some more questions, but they didn't answer back ever.

So, I talked to somebody on their customer service hotline - stupid computer things - and they told me that they already shipped my stuff and charged me the money all without asking me first! And also, no word from them about what they did to my order or even a receipt or something.

I'm not too happy with this AutoPartsWAY.ca. If I could give them zero stars, I would. And I'm never going back there ever again.

Wow! I can't even express how frustrated I am right now. I decided to give Autopartsway.ca a chance and ordered a brake kit for my Nissan Rogue. I was hopeful that this would solve my brake problems, but boy was I wrong.

First of all, it took weeks for just the front rotors to arrive. I could deal with that, but I never received the rear rotors or the two sets of pads. I tried reaching out to them for weeks and all I got back was emails claiming that there were delays. They never answered the phone or provided any explanation for the holdup in the order.

A few months later, I asked for a refund for the missing items. They told me that they would initiate the refund but they only refunded a part of my money. That's right, they didn't fully refund me, even though I never received the products! I have been writing email after email inquiring about the remainder of my refund, but there's been no reply. It's been weeks of silence and I still haven't received my full refund.

I'm extremely disappointed with the customer service of Autopartsway.ca. They should improve their communication with their customers and not give their run-aroundes. If you're considering ordering anything from this website, just know that they might not fulfill your order, keep your money and never reply to your inquiries!

Was lookin' for some parts for my ol' Volkswagen and tried out Autopartsway.ca. Gotta say, I'm pretty dang impressed! Usually when I order stuff online, I end up havin' to return at least half of it 'cause it's the wrong part or it's some knock-off brand that's a total piece of junk. But that ain't the case with these guys. All 9 of the parts I ordered were spot-on and really high quality too. Most of 'em were even original VW parts!

The website itself is super easy to use too. Whenever you're pickin' out a part, they've got all the variables and specs you need to know right there at the top of the list. Takes out all the guesswork, y'know?

And don't even get me started on the customer service! I tried out their live chat and got connected with a real, live person in no time at all. Same thing when I used their call me feature - got a call back instantaneously. Really makes ya feel like they care about their customers.

Only problem I had was that the tracking number email ended up in my Spam folder. But hey, it ain't that big a deal since all the tracking info is right there on their website anyway. Plus, they've got all your invoices and stuff saved in your account section.

Overall, I'd say these guys are top-notch. I even signed up for their Plus program 'cause I know I'll be needin' more parts in the future. Highly recommend 'em!

Holy cow, I cannot believe Autopartsway.ca is still running. Last week, I proactively reached out to them via email to ask basic questions about core returns. No response, can you believe it? I went ahead and informed customer service (CS) that I would cancel my outstanding order and return if they didn't get back to me. I sent in the return form, but six days have passed, and I still haven't heard back from anyone. I've sent in a bunch of emails, tried making calls, even hopped onto chat, but the moment they understand that I am not there to make an additional payment but had a concern, they dropped the chat. Not a single entity bothered to answer me for six days straight.

Finally, when I threatened to raise a complaint about their poor service on social media, I got a reply. They assured me that they'd refund me my money, but eight days have passed, and they still haven't made the deposit. It seems like their strategy is to delay everything until customers throw their hands up in defeat and walk away from the situation entirely. You can see this pattern in some of the other reviews.

I'm feeling foolish for choosing Autopartsway over Rockauto, where I'd already had several excellent experiences. I got greedy and tried to save some bucks; I am regretting it now. Autopartsway will most likely accuse me of being a Rockauto collaborator or write a fake negative review. But that couldn't be further from the truth. I am just an irritated EX-customer who detests being cheated. As if that wasn't bad enough, they even sent me an invalid discount coupon. It's outrageous! I wouldn't recommend Autopartsway to anybody.

Do yourself a favor and avoid autopartsway.ca and find a substitute. They don't appear to care about their consumers in the slightest.

This place used to be great for ordering parts and talking to someone when you needed help. Not anymore though. Now when I go to order parts, I can't even call someone if there's an issue. I have to leave a phone number and hope that someone calls me back. It's a huge pain.

Plus, ordering parts on their website is a complete nightmare. My most recent order has been "processing" for over half an hour and I can't even reach anyone to help me out. I'm really disappointed in how bad their service has gotten. I'm guessing they must have been bought by some big company that doesn't care about their customers anymore. It seems like they're just relying on bots and slow email responses now.

To make matters worse, there's no wish list on the website. So, I put parts in my cart for easy reference, but then I have to delete what I don't need before checking out. And if I don't finish my shopping right away, I'll get an email reminding me to finish my purchase. It's so frustrating.

And if I ever have anything in my cart and log onto their site, it immediately takes me to my cart. It's like they're just trying to get me to buy something as quickly as possible without giving me time to think.

I really wouldn't recommend shopping here if you can avoid it. There are plenty of other Canadian sites to buy parts from.

I wanna talk about autopartsway.ca. So I went ahead and ordered a part from these guys. Got my credit card charged, boom, $400 for the core charge. Finally, the part arrived in the mail - but there was no invoice or instructions for me to return the core.

Now, here's where the whole thing went south real quick: the part was busted. So I called up the manufacturer to see if they'd take it back, and to my surprise, they said they would. They even gave me a reference number for Autopartsway to confirm they'd accept the return.

But that's when the real "fun" began. I tried to get in touch with these guys on August 11, 2020 to get my $400 core charge refunded, as well as the cost of the broken part. And oh boy, was it a mess. It took them over a week to finally give me a return code and tell me to send the part back.

So, I went ahead and did just that. I even tracked the item through Canada Post and saw that Autopartsway received it - but they didn't give me any confirmation. A week went by, and I reached out to them again, only to be told that their "warehouse" hadn't "tagged the part as returned" and that there was nothing they could do until it was "tagged".

Now, I don't know about you, but I'm a little frustrated. I paid for this part in full on July 28, 2020, and now it's August 31, 2020, and I'm no closer to getting my $500+ back than I was over three weeks ago. And what's worse, they have no idea when the "warehouse" will finally get around to processing my return.

Long story short: save yourself the trouble and buy your auto parts from a more reliable source like RockAuto.

I recently made a purchase on autopartsway.ca for brake parts. Little did I know that during the checkout process, there was a sneaky "7 day free trial" to their "plus membership" that was automatically added to my cart. Even though they might have included details about this membership in fine print at the bottom of the page, it was not presented clearly or transparently because I ended up being charged $22.39 after the free trial period ended. What's worse is that this charge was a recurring one, so who knows how long I would have continued to unknowingly pay for this membership.

The way they facilitate this automatic membership sign-up is unscrupulous and shady. I tried to contact them multiple times via email, live chat, and phone, but I got no response regarding getting my money back and removing my credit card from my account. To make matters worse, I couldn't even remove my credit card manually on their website, which raises a lot of questions. Despite my attempts to communicate with them, it took them two weeks to respond, and when they finally did, it was to tell me that they wouldn't refund the $22.39 and that I now owed them $40.00 to cover their costs of reversing my chargeback.

This company's business practices go beyond the pale and verge on the behavior of outright charlatans. I would caution anyone thinking of doing business with them to think twice because what started as a simple purchase of brake parts turned into an absolute nightmare. It's disappointing to see a company engage in such underhanded tactics, and I can only hope that others will learn from my experience and avoid autopartsway.ca altogether.

I recently buy new brake calipers for the front of my Honda Pilot from AutoPartsWAY.ca. The calipers are great and function well, but what wasn't so great was the added cost. They charge me an extra $180 for a core charge and told me that there would be a discounted rate for shipping back my old calipers. I was happy to hear this news, but unfortunately, this information was not true at all. It turns out that I am responsible for shipping back the old cores to them, at my own expense, which would have cost me around $120. I was disappointed to hear this news as I would have preferred to receive this information upfront before making my purchase. Needless to say, I will not be returning to AutoPartsWAY.ca for any further purchases. The added cost was truly a rip-off.

Yo, I was up on this AutoPartsWAY.ca site trying to cop a part for my whip, you feel me? I looked up the manufacturer's part number and they had it listed for $100, so I was like bet, let me put in my car's info and see what's good. Then, when I searched again, they had some fake made up part number listed and it was suddenly $130! I tried putting in that made up number on the manufacturer's website and it didn't even register! Like, what kinda shady mess is that?

I'm just letting y'all know, you gotta watch out for these tricksters over at AutoPartsWAY.ca. They'll try to pull a fast one on ya, playin' you for a fool and jackin' up the price like that. Don't fall for the okey doke, fam. Stay woke and shop elsewhere, cuz these dudes is as crooked as they come.

I recently made a purchase on autopartsway.ca in an attempt to save a few bucks, but to my disappointment, the experience was far from satisfactory. Instead of receiving the correct parts, they sent me the wrong ones which was a real bummer. To add fuel to the fire, when I tried to return the parts, I had to pay for the expenses of returning it which was a massive inconvenience. This error from autopartsway.ca cost me both my time and money, as I had to go through all the hassle of finding a new set of parts, returning the wrongly received ones, and finally getting my money back.

Given the whole experience, I would not recommend anyone to deal with them. The services provided were far from what I expected, and I ended up losing more than I had gained when I decided to use their website.

I'm not one to usually write reviews, but I felt like I needed to warn people about AutoPartsWAY.ca (autopartsway.ca). Let me tell you, these guys are a joke. They claim to have fast shipping, but I'm still waiting for my order days after they already charged my card. I keep getting automated responses saying that the warehouse is "processing" my order, but let's be real, they're just avoiding giving me a straight answer.

I live in Canada, and even a larger order from the States arrived in just 3 days. So what's the hold up with these guys? And to make matters worse, I had to cancel an appointment with my mechanic because of the delay caused by AutoPartsWAY.ca. These clowns are completely incompetent and dishonest. They don't deserve your business at all.

Their website is also super slow and frustrating to navigate. Honestly, I wish I had read reviews before ordering from this site. People were not lying when they said it's a scam. Save yourself the headache and order from a different site that actually values your time and money.

I bought me some brake parts from AutoPartsWAY.ca, intending to fix my ride, but ended up sellin' it instead. That meant I had to give up on installin' them brake parts, so I decided to return them. But dang, I had to post 'em to three different warehouses and it came outta my pocket. Plus, they said they'd charge me a restocking fee of 20%.

Anyhow, when I got the credit back from 'em, I did some addition and found out that they kept PRECICELY 30% of my money. Now, that's somethin' fishy. I called 'em up and told 'em I didn't get all the money back. But they said I didn't return all the parts, which is a blatant lie. I returned everything. They tried to scam me, but I caught their hand in the cookie jar.

Overall, I reckon I won't be doin' business with AutoPartsWAY.ca no more. Can't trust 'em to give me my due.

J'ai r?cemment pass? une commande sur AutoPartsWAY.ca et j'ai ?t? tr?s d?u de leur service client. Malheureusement, ils ne se soucient pas des consommateurs et n'ont pas r?pondu ? mes emails. J'ai effectu? une commande de plus de 100$ pour des pi?ces automobiles dont des chocks, cependant, ils ont annul? cette partie de la commande sans me pr?venir.

Le pire, c'est que j'ai pay? pour l'exp?dition du reste de ma commande, ce qui a pratiquement doubl? le co?t total. Je ne suis pas responsable de leur erreur, donc je ne devrais pas avoir ? payer pour cela.

En fin de compte, j'ai trouv? leur service client tr?s insatisfaisant et je ne recommanderais pas AutoPartsWAY.ca ? d'autres personnes ? la recherche de pi?ces automobiles en ligne. J'esp?re que cette critique aidera d'autres consommateurs ? prendre une d?cision ?clair?e quant ? l'utilisation de ce site pour passer leurs commandes.

To be honest, I gotta say that AutoPartsWAY.ca didn't impress me much. I had a bit of a run-around with them, but eventually got what I wanted. It took a whole month of haggling, but they finally refunded me my 20 bucks. The thing is, they kept trying to tell me that I signed up for some VIP program, which was news to me - I never sign up for that kind of stuff! Plus, I carefully checked for any extra sales pitches and said no to everything. It all started with a legit order, so my credit card company told me to work it out with the AutoPart people. Boy, did they make it complicated! I mean, I guess it didn't help that different folks were handling my case each time. Talk about frustrating!

Anyway, after all that nonsense, I finally got my refund. It might not seem like much, but dang it, it was the principle of it all. I was pretty mad, I'll admit. But hey, at least they eventually did the right thing.

Hey guys, I wanted to share my experience with AutoPartsWAY.ca. So, I had my eyes on a special fan that I needed for my custom application. I kept visiting their site to see if it was the exact model I needed. Eventually, on the 1st of September, I found the fan that I was looking for and immediately printed the page for further reference.

Soon after, I received an email from them about their weekend labour day promo, offering a flat 10% discount on all their products. I thought to myself, "this is it, this is the perfect time to buy that fan". However, when I logged into the site, I was quite surprised to see that the fan which was priced at $519, now costed $557. I double-checked to make sure I hadn't made any mistake, but it was the same fan with a 7% increase in cost.

I was disappointed to see that all the other products on their site had undergone the same magical increase. With this sudden hike in price, the 10% discount I was supposed to receive became a 3% discount. I was utterly disappointed and decided to steer clear of AutoPartsWAY.ca from then on.

In conclusion, I wouldn't recommend AutoPartsWAY.ca to anyone. They seem to have unethical business practices, and it's best to avoid such websites.

AutoPartsWAY.ca is the kind of company that will make you scratch your head and throw your hands up in frustration. You know the drill - you place an order online and expect to receive exactly what you've purchased. However, when your package arrives, you find that your order looks nothing like what you were expecting, and you're left with more questions than answers.

One of the biggest problems with AutoPartsWAY.ca is that they don't always clearly describe what they're selling. You place an order, but you're not entirely sure what you're going to get. And when you receive your order, you find that you've gotten something completely different than what you anticipated. It's incredibly frustrating, and it's not something that you should have to deal with when you're trying to buy auto parts.

On top of that, whenever you try to ask for help, they are unhelpful, to say the least. They won't work with you to find a solution, even though they're the ones who messed up your order. And if you decide that you want to return your purchase, they make the process incredibly difficult and time-consuming. Not to mention, they'll charge you a restocking fee, which is ridiculous.

The customer service is another area where AutoPartsWAY.ca falls short. They promise to contact the warehouse to get your refund started, but then they turn around and tell you that you have to wait until the pandemic is over. It's a blatant lie, and it's clear that they don't care about the customer. It's not right, and it's not fair to the people who are trying to get what they've paid for.

Overall, AutoPartsWAY.ca is not a company that you should trust with your business. They're not clear about what they're selling, they don't care about their customers, and they make returning items a nightmare. You're better off spending your money elsewhere.

So, I recently got this message on my phone about a charge from Auto. I was just so shocked, as I hadn't made any auto purchase lately, and so I hurriedly checked my credit card account and saw AUTOPARTSWAY.CA_Maintenace carge on the transaction history. That's when I got even more confused, as the name sounded familiar to me. I remembered placing an order with them a couple of years back, in April 2019, and since then, I never heard from them nor thought about them again. And now, out of the blue, they are trying to charge me again? This seems a bit shady to me.

I recalled that I left a good review on their site for that order 2 years ago, and I even thought that they were a reputable company. But now, I am having doubts about their credibility. It's just too bizarre for someone to wait for 2 years before trying to charge me again. I heard stories about sellers trying to scam people from AliExpress, but I never thought that it could happen here in Canada, from a relatively big company.

I just don't know what to do next. I have to call my bank to report a fraudulent charge. This has really become a massive inconvenience for me. It's just so disappointing that I have to go through all these hassles. I'm glad that I caught the fraudulent charge on time before it got worse. However, this experience has made me lose my trust in auto parts companies, especially big ones like autopartsway.ca.