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Astrodienst AG
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Astrodienst AG complaints 1

ComplaintsBoard
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9:21 am EST

Astrodienst AG extended horoscope

I have been ordering from astrodienst for over 20 years. During that time I've used the extended daily horoscope consistently.

I recently tried to purchase an additional year of the service-- I had access to 2023 and I wanted it until 2024. After the order, I didn't gain access to 2024 and inquired.

I was told that I shouldn't have had access until 2023 and the person 'helping' me reversed the charges and took away the access I already had.

All I wanted was to purchase an additional year and now she has reversed it so I have no access at all.

After all of these years of loyalty, I have been told I am unreasonable-- it is clear that the person helping me doesn't believe me, isn't hearing me and is willing to end a longtime customer relationship over what is clearly a technical issue.

Not only did I not receive what I ordered, but my access was revoked for no good reason-- the person at astrodienst told me she didn't know why I had the access that I had and just removed it.

Desired outcome: I want the access that I had before this debacle started-- extended horoscope to 2023

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Overview of Astrodienst AG complaint handling

Astrodienst AG reviews first appeared on Complaints Board on Jan 25, 2022. The latest review extended horoscope was posted on Jan 25, 2022. Astrodienst AG has an average consumer rating of 1 stars from 1 reviews. Astrodienst AG has resolved 0 complaints.
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  1. Astrodienst AG contacts

  2. Astrodienst AG phone numbers
    41-44-391 7505
    41-44-391 7505
    Click up if you have successfully reached Astrodienst AG by calling 41-44-391 7505 phone number 1 1 users reported that they have successfully reached Astrodienst AG by calling 41-44-391 7505 phone number Click down if you have UNsuccessfully reached Astrodienst AG by calling 41-44-391 7505 phone number 0 0 users reported that they have UNsuccessfully reached Astrodienst AG by calling 41-44-391 7505 phone number
  3. Astrodienst AG address
    Dammstr. 23, Zollikon, N/A
  4. Astrodienst AG social media

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