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Have been a customer for 20 plus years
Have been a customer for 20 plus years...
Just days after a routine check up of our a/c in the atticpart of our garage ceiling fell.
(to us it looked like the tech stepped on drain pipe)
Next day Herbie came and repaired the a/c line...and within 10 days Chris had the ceiling repaired & painted. Nice job!
ATC took responsibility - fixed the problem - repaired the ceiling and apologized.
Thank you
Around the Clock A/C Service complaints 2
Replied
I called Air Around The clock for a small repair and they told me there was a $95 service charge that will be deducted from the cost of service
I called Air Around The clock for a small repair and they told me there was a $95 service charge that will be deducted from the cost of service. The repair man came to my home and quoted me $140 to fix an issue. I agreed. Suddenly the repair man claimed there was another issues for which I would have to pay $350. Unfortunately, I didn't have a choice but to pay what they ask because I need AC in my house for my 4 month old baby. So I agreed. They overcharged me and did not deduct the $95 service charge as promised. I would like the company to give me my $95 service fee and also reduce the cost to the original quoted price of $140.
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased an HVAC system from Air Around the Clock 3.5 years ago. On 5/19 I contacted them because the outside unit was not working. I had to call again today and now they tell me that my compressor needs to be replaced. In a 3.5 year old HVAC. The technician who came out was horrible. He told me a particular part had to be replaced but when we questioned him he said he did not tell us the part had to be replaced. Later that evening he told my boyfriend that he tried to tell me the same part needed to be replaced. When confronted he again tried to deny that he said that the part needed to be replaced. Gaslighting! On top of that he was rude and made offensive comments when my boyfriend tried to watch what he was doing.
Replied
I purchased a Rheem air conditioner from Air Around the Clock Sept 2019
I purchased a Rheem air conditioner from Air Around the Clock Sept 2019...just 2 years ago. My air conditioning keeps breaking down. Last year it was for some part on top of the roof ( I live in a condo).../I was told that it was not a part of the air conditioner system which makes no sense as my air conditioner will not run without it. I had to pay for the part. Today, I was informed that the motor on the roof unit was out of warranty and that I needed to purchase a new motor. In order for Air Around the Clock to install a temporary motor, I needed to pay them $395...which I did. The technician said that the motors are computerized and can go out at any time. I have never had an air conditioning unit that is constantly breaking. I don't believe that I should be charged for repairs and parts for a new air conditioner.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Around the Clock A/C Service legit?
Around the Clock A/C Service earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
Around the Clock A/C Service resolved 100% of 2 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Around the Clock A/C Service has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Airaroundtheclock.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Airaroundtheclock.com you are considering visiting, which is associated with Around the Clock A/C Service, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Airaroundtheclock.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Around the Clock A/C Service.
However ComplaintsBoard has detected that:
- Airaroundtheclock.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The airaroundtheclock.com may offer a niche product or service that is only of interest to a smaller audience.
- Around the Clock A/C Service protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Around the Clock A/C Service
At Around the Clock A/C Service, we understand the importance of having functional and reliable air conditioning systems, especially during the hot and humid summer months in Florida. That's why we offer a wide range of air conditioning services that are designed to keep your indoor space cool and comfortable all year round. We specialize in air conditioning installation, repair, maintenance, and replacement services, all of which are tailored to meet the unique needs of each client.
Our team of professionals is committed to delivering exceptional services by providing high-quality products, excellent customer service and superior workmanship. With our extensive knowledge, experience, and expertise in the field of air conditioning, we can quickly diagnose any issues with your system and provide effective solutions to rectify the problem. We also offer regular maintenance services to ensure that your air conditioning unit operates at peak efficiency and that any potential issues are identified before they become major problems.
At Around the Clock A/C Service, we take pride in our reputation for excellence and our commitment to customer satisfaction. We strive to exceed our clients' expectations by delivering timely, reliable, and cost-effective solutions that meet their unique needs. We are fully licensed and insured, and we stand behind our workmanship with our satisfaction guarantee.
If you're looking for a reliable and trustworthy air conditioning company in Fort Lauderdale and the surrounding areas, look no further than Around the Clock A/C Service. Contact us today to schedule a consultation or appointment with one of our friendly and knowledgeable experts.
Overview of Around the Clock A/C Service complaint handling
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Around the Clock A/C Service contacts
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Around the Clock A/C Service phone numbers+1 (954) 742-8844+1 (954) 742-8844Click up if you have successfully reached Around the Clock A/C Service by calling +1 (954) 742-8844 phone number 0 0 users reported that they have successfully reached Around the Clock A/C Service by calling +1 (954) 742-8844 phone number Click down if you have UNsuccessfully reached Around the Clock A/C Service by calling +1 (954) 742-8844 phone number 0 0 users reported that they have UNsuccessfully reached Around the Clock A/C Service by calling +1 (954) 742-8844 phone number
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Around the Clock A/C Service address13801 NW 4th St, Sunrise, Florida, 33325-6214, United States
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Most discussed Around the Clock A/C Service complaints
I called Air Around The clock for a small repair and they told me there was a $95 service charge that will be deducted from the cost of serviceRecent comments about Around the Clock A/C Service company
I called Air Around The clock for a small repair and they told me there was a $95 service charge that will be deducted from the cost of service
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Have been a customer for 20 plus years...
Just days after a routine check up of our a/c in the atticpart of our garage ceiling fell.
(to us it looked like the tech stepped on drain pipe)
Next day Herbie came and repaired the a/c line...and within 10 days Chris had the ceiling repaired & painted. Nice job!
ATC took responsibility - fixed the problem - repaired the ceiling and apologized.
Thank you