Andrew Christian
reviews and complaints

So, I recently bought a pair of shorts from Andrew Christian's website. I was pretty excited to receive them, but when I washed and dried them according to the instructions on the tag, they came out all messed up. I was pretty disappointed, so I decided to reach out to their customer service team for help.

I tried emailing them twice, but both times I got an error message saying that my request couldn't be submitted. Frustrated, I decided to call their 800 number instead. I was put on hold for what felt like forever before finally being disconnected. I called back and after a few minutes on hold, I was able to speak to a live person. Unfortunately, we were disconnected mid-conversation. I called back a third time and was on hold for over 20 minutes before being disconnected once again.

To make matters worse, I had to pay for shipping both ways - to receive the shorts and then to return them. This was a major inconvenience and left a bad taste in my mouth. Based on this experience, I don't think I'll be doing business with Andrew Christian again. They really need to step up their game and start living up to the promises they make on their website.

Overall, I was pretty disappointed with my experience with Andrew Christian. The shorts I received were of poor quality and their customer service left a lot to be desired. I hope they can improve in the future, but for now, I'll be taking my business elsewhere.

I recently made a purchase from Andrew Christian, and I must say, I was quite disappointed with the overall experience. I ordered a pair of swimming shorts and two pairs of underwear, but the delivery was delayed without any explanation. I reached out to customer service to inquire about the delay, but unfortunately, I did not receive any response.

When the package finally arrived, I was shocked to find that one of the pairs of underwear was missing. I immediately contacted customer service again, but to my dismay, I never heard back from them. This lack of response was quite frustrating, and I felt like I was left in the dark about my missing item.

To make matters worse, when I tried to leave a review about my experience, it was filtered out by the company, claiming that it did not meet their guidelines. Instead, they offered me a 25% discount code for my next purchase. However, this discount code was quite worthless, as I was able to find better discounts with a quick search online.

Overall, I would advise any potential customers to think twice before making a purchase from Andrew Christian. While their products may be of good quality, their customer service leaves much to be desired. It's important to be aware that these types of issues can happen to anyone, and unfortunately, you may not receive any support or assistance from the company if something goes wrong with your order.

It's been a frustrating experience dealing with Andrew Christian's online store. I placed an order over a month ago and have yet to receive any updates on its status. I understand that the pandemic has caused some delays, but I expected better communication from the company.

Despite the website claiming that shipments were operating normally, my order has been stuck in the "ready for UPS" phase for three weeks. I've tried reaching out to their customer service through various channels, including WhatsApp, phone, email, and social media, but have received no response.

I even contacted UPS to see if they had any information on the package, but they had no record of it. This lack of communication and transparency is unacceptable, especially when I've already paid for the order.

Andrew Christian's customer service is non-existent, and it's frustrating to not even be able to request a refund. I'm disappointed with this experience and would not recommend shopping at their online store.

So, I decided to give Andrew Christian's website a try and ordered an underwear grab bag. I had heard a lot about the company's sexy underwear, and I was curious to see what all the fuss was about. I mean, underwear is just something you wear under your clothes, right? But I thought, before I spent $30-$40 a pair, I would give them a try on sale.

When I received my "Grab Bag," I was disappointed. The items I received were not what I expected, and I knew right away that I would never purchase anything from these folks again. They sent me a card saying I could return them and my satisfaction was guaranteed, but when I went on their site, it said that the item I purchased was non-returnable. What a bummer!

The underwear I received included a pair of buttless underwear, a pair of mesh underwear, and a black plastic jockstrap. None of these items were something I would feel comfortable wearing under my clothing. I mean, who wears buttless underwear under their clothes? Not me, that's for sure!

I will say one positive thing, though. Andrew Christian has a very flashy high-end website that makes their product look a million times better than it actually is. The models are hot, and the photos are well done. But when it comes down to it, the product just doesn't live up to the hype.

In my opinion, Fredericks of Hollywood has a better product than Andrew Christian. Their underwear is comfortable, stylish, and affordable. I would recommend them over Andrew Christian any day.

So, my suggestion is to enjoy watching the models at Andrew Christian, but avoid buying their product. It's just not worth the money.

So, I went ahead and ordered some stuff from Andrew Christian's website. But, when I checked the tracking information, it said that my order had already been delivered. But, I never received it! I was so upset and didn't know what to do. So, I called their customer service line to report the issue. But, the lady who answered the phone was not very helpful at all. She just told me to call USPS and figure it out with them. So, I did just that. But, when I called USPS, they apologized for the issue but told me that there was nothing they could do for me. They said that I would have to resolve the issue with the merchant, which was Andrew Christian.

So, I called Andrew Christian back and waited on hold for over an hour! Can you believe that? The whole time, the recorder kept telling me that I was the next caller on hold. But, after waiting for so long, a message came on saying that they were closed for the holiday and that I should call back during normal business hours. But, the thing is, it wasn't even a holiday! I called on 7/9/2020, which is definitely not a holiday by any means. And, I had just spoken to a customer service member earlier that day, so it's hard to believe that the office was closed. It seems like they're just avoiding calls.

I'm so disappointed that they would take my money and not provide me with any product. It's just not right. So, I've decided to file a report on this issue to the better business bureau and the state of California. I hope that they can help me get my money back or at least get my order delivered to me. It's just not fair that I have to go through all of this trouble just to get what I paid for.

So, I had a pretty bad experience with Andrew Christian. I ordered a package for myself as a birthday gift and unfortunately, it got stolen off my front steps. I was pretty upset about it and contacted their customer service for help. But let me tell you, it was the worst experience I've ever had with any retailer.

They told me to contact UPS, which I did, but they just told me to contact the retailer again. I had a tracking number for the package and I even paid for 2-day shipping, so you would think that would give me some security on receiving my package. But nope, I was left feeling pretty frustrated.

I thought that a large retailer like Andrew Christian would be willing to compensate for something that wasn't even my fault. But nope, they just seemed to be no help at all. I even filed a claim with UPS and they were going to forward the information back to the retailer, but when I called Andrew Christian, they just didn't seem to care.

Honestly, this whole situation is ridiculous. I would never buy a pair of Andrew Christian underwear ever again. This is bull$#*! and I will be reporting them to the Better Business Bureau. Thanks for ruining my birthday, Andrew Christian.

So, I gotta say, I'm pretty disappointed with my experience with Andrew Christian. I ordered some underwear from their website and it's been six days since it was supposed to arrive. I paid a pretty penny for shipping and customs fees, which is a bummer because it's more than a third of what I paid for my order.

Trying to get in touch with customer service has been a real headache. Their website's submission form is busted and I got disconnected from their phone line four times before I could even talk to someone. And even then, it took them 36 hours to respond to my emails.

When I finally got someone on the phone, they admitted that my order was late and that I was owed a refund for the shipping. But then, I got an email denying that my package was even late, let alone that I was promised a refund. It's been a real mess trying to get any kind of response from them.

Honestly, I don't even care if these are the best underwear in the world. I'm not gonna buy from Andrew Christian again after this experience. It's just not worth the hassle.

Getting my monthly mystery underwear from Andrew Christian is always a highlight of my month. I eagerly anticipate the arrival of my package, wondering what color and style I will receive this time. When I finally get to open my surprise package, it feels like Christmas morning. I can't wait to see what's inside.

This month, I was thrilled to find a pair of bikini briefs with pink lettering and sky blue piping on a navy background. They were a far cry from the boring white briefs I used to wear. As soon as I slipped them on, I knew I was in for a treat. The rayon fabric felt amazing against my skin, and the spandex added just the right amount of stretch to make them form-fitting and comfortable.

The pouch was pronounced, and the rear hugged me in all the right places. I felt snug and supported, and the material was gentle enough to wear all day without any discomfort. When I looked in the mirror, I couldn't help but feel sexy and confident. These were definitely a winner.

I wore them all day, and they still felt just as good at the end of the day as they did when I first put them on. I didn't want to take them off! I can't wait to wear them again, and I'm already looking forward to my next mystery package from Andrew Christian.

Overall, I'm really impressed with the quality and design of Andrew Christian's underwear. They're comfortable, stylish, and make me feel confident and sexy. I would definitely recommend them to anyone looking for high-quality underwear that looks and feels great.

So, I made two big orders from Andrew Christian's website, each worth more than $700. But, when I received my orders, one of them was an empty box and the other one never arrived. I was really upset about it and contacted their customer service. But, it took them three whole months to refund my money. And, when I tried to make another purchase recently, I couldn't do it. I reached out to their customer service again and they told me to go to a retail store instead of buying from their website. But, that would have cost me more money and it's not always easy to find the right sizes in stores. I don't think anyone should buy from this company because they don't take responsibility for their mistakes. They blame the customers and tell them to do something else, which is really inconvenient. Especially now, during COVID-19, it's not safe to be around people you don't know. They should just admit that they made a mistake and try to fix it.

So, I decided to give Andrew Christian a try and ordered some products a month ago. I needed them for a holiday, so I paid for expedited delivery to get them within 4 working days. However, their website kept saying there were delays, which was quite frustrating. I tried to inquire about refunds for the expedited service I paid for, but my messages went unanswered. As an international customer, this was quite disappointing.

Finally, the products arrived in full and on time, but their web tracker is just terrible. It's hard to keep track of your order and know when it will arrive.

I also decided to try their mystery subscription, which had a first-timer deal. Unfortunately, what I got was terrible, and I'll never wear it. The questions they asked and my answers don't relate at all to what I got, in my opinion. So, I tried to cancel the subscription, but there was no cancel option. I thought it would ask for my permission each month and what shipping service I'd like, but it doesn't. It bills you in full each month and uses the same shipping you initially ordered with.

To make matters worse, the cost of the subscription was supposed to be around ?10 plus postage, but according to my order, they decided to triple the price without warning or confirmation, as well as choosing the ridiculously overpriced expedited shipping option.

Their "easy returns" policy isn't an option either. I put my email address in as requested to find my order, but it doesn't work. I can't find my order, so I can't return it. I can't cancel it either, and they are ignoring my communications. I can't even call them because the number won't connect.

Overall, my experience with Andrew Christian has been the worst shopping experience of my life. I used to love their products, but I will never go with them again. It's a shame because they used to be great, but now they are just utter trash.

So, I recently bought some underwear from Andrew Christian's website and I gotta say, I was pretty disappointed with my purchase. After washing them, they started cutting into my thigh and it was super uncomfortable. And since I had already worn them, I couldn't return them. It's a bummer because I really wanted to like them, but they just weren't worth the discomfort.

To make matters worse, they ran out of the pair I originally ordered and just sent me their cheapest option without even letting me know or offering me a better alternative. It's pretty clear that they were just trying to get rid of these unpopular trunks. Not cool, Andrew Christian.

I think I'll stick with Mosmann from now on. Their underwear is way more comfortable and they don't try to pull any sneaky moves like Andrew Christian did. Overall, I wouldn't recommend this site to anyone looking for quality underwear.

This website, Andrew Christian, is not worth your time or money. The mystery pack they offer is a complete scam. The underwear included in the pack cannot be found on their website, and for good reason - it's absolute garbage. The quality is terrible and it looks like it was designed by a child.

To make matters worse, the delivery time is atrocious. I was promised a delivery time of 7 days, but it took a whopping 60 days for my package to arrive. And to add insult to injury, I had to pay $30 in local duty fees that were conveniently left out of the initial purchase price.

But the worst part of all is that you cannot return anything. Once you've made a purchase, your money is gone forever. So not only are you stuck with poor quality and trash-looking items, but you're also out of pocket.

Save yourself the trouble and avoid this website at all costs. The products are not worth the money or the hassle.

Last November, I decided to order some underwears from Andrew Christian's website. I was excited to receive my package, but unfortunately, things didn't go as planned. When I received my package in December, I was surprised to find that I only received two underwears in a small pack. The pack had 10 apparel items and weighed 2.1bs8Oz, which was clearly a lie.

I immediately contacted their customer service to inquire about the missing items. They told me to wait until the end of December, but unfortunately, the rest of the underwears had not been delivered. I contacted them again, and they replied, asking me to send a photo of the pack. I did as they asked, but I still didn't receive any updates.

I decided to send them another email, but they still haven't replied. I am extremely disappointed with their service. How could they pack only two underwears in such a small package when I ordered 11? It's unacceptable.

Overall, my experience with Andrew Christian has been terrible. I wouldn't recommend their website to anyone. Their customer service is unresponsive, and their packaging is misleading. I hope they can improve their service in the future.

I had a pretty bad experience with Andrew Christian's website. I ordered some swimwear back in November, hoping to get it in time for Christmas. Unfortunately, despite taking my money, they never actually shipped the package. When I reached out to their customer service, they just told me to deal with the shipping company myself. Eventually, after a lot of back and forth, they refunded my payment. But by then, it was too late - the swimwear was out of stock and I couldn't reorder it.

I was pretty disappointed with the whole experience. I mean, I get that things can go wrong with shipping and all that, but it felt like Andrew Christian didn't really care about my order. Their apology felt hollow and worthless, and I didn't appreciate being told to deal with the shipping company myself. It's not like I'm an expert in that kind of thing!

Honestly, I don't think I'll be shopping with Andrew Christian again. It's just not worth the hassle. If they can't get their act together and have good business processes in place, then why bother? I'd rather spend my money elsewhere, where I know I'll get good service and a reliable delivery. So yeah, save your breath on your useless apologies, Andrew Christian - I'm not wasting any more time or effort on your website.

I've been a customer of Andrew Christian for a while now and I've always been happy with my purchases. However, my recent experience was not up to par. I placed an order three weeks ago and paid extra for faster shipping, but it still took over two weeks to arrive at my doorstep. I was disappointed, to say the least.

After reading some reviews online, I'm considering shopping in person at a retailer that carries Andrew Christian products. It might cost a bit more, but at least I'll have the peace of mind knowing that I have the product in my hands and won't have to deal with any shipping delays.

I think Andrew Christian might have gotten too big for their own good. They need to fix their system and make sure that orders are delivered in a timely manner. I hope they take this feedback seriously and make the necessary changes.

Been buying from Andrew Christian for a while now, but lately, I've been having some issues with their website when I try to place an order. It's frustrating because I have two vouchers or credits that I can't seem to use at the same time. And to make matters worse, shipping through UPS has been taking forever. I've had items stuck in LA for weeks with no explanation. It's really disappointing because I've been a loyal customer for over three years, but these delays and website problems are making me think twice about continuing to shop here. It's strange because I order from other overseas sites, and their ordering process is straightforward, and delivery is fast, no matter how far the distance. Andrew Christian, your staff and delivery partner need to step up their game. I hope they can fix these issues soon because I'm really fed up with the delays and useless website.

I recently had the opportunity to shop at Andrew Christian's website, and I have to say, I was not impressed with their timeliness or communication. In fact, I would give them a 0 in both categories. If you're looking to purchase something for a special occasion or event, I highly recommend shopping elsewhere. You will not receive your package on time, and you won't receive any updates as to when it will arrive. It's a frustrating experience that can leave you feeling stressed and disappointed.

When I ordered from Andrew Christian, I was excited to receive my items. However, I quickly realized that I was in for a long wait. It took 3-8 weeks for my package to arrive, which was much longer than I anticipated. During that time, I had no idea when my items would arrive, and I didn't receive any updates from the company. It was a frustrating experience that left me feeling disappointed.

Despite the timeliness and communication issues, I have to say that the models on Andrew Christian's website are fantastic. They showcase the products well and make them look incredibly appealing. If you're a fan of the brand, I can understand why you would choose to shop there. However, I would caution you to be prepared for a long wait and little communication.

Overall, I would give Andrew Christian a mixed review. While their models are fantastic, their timeliness and communication leave a lot to be desired. If you're willing to wait and don't mind the lack of updates, then this might be the right brand for you. However, if you're looking for a stress-free shopping experience, I would recommend looking elsewhere.

My experience with the Andrew Christian Shop was absolutely terrible. I placed an order, but the system cancelled it without any explanation. I had to go through a long and frustrating process of emailing back and forth with their customer service team (more than 15 emails!) just to get my order replaced so that I wouldn't lose the discount I had originally received. It was a huge waste of time and energy.

To make matters worse, when my replacement order finally arrived, it was lost in transit. Once again, I had to deal with the unhelpful and unresponsive AC Customer Service team. They didn't seem to care about my situation at all and were not willing to help me replace my lost order. It was incredibly frustrating and disappointing.

The worst part of it all was the way that the customer service team communicated with me. Their responses were often vague and unhelpful, and it felt like they were just teasing me instead of actually trying to solve my problem. It was incredibly frustrating and made me feel like they didn't value me as a customer at all.

To make matters worse, their telephone service was unreliable. Sometimes they would answer, and sometimes they wouldn't. It was incredibly frustrating and made me feel like they didn't care about my situation at all.

Overall, I would never recommend the Andrew Christian Shop to anyone. Their customer service is terrible, and it seems like they don't really care about their customers at all. It's a shame because I was really excited to try their products, but now I will never shop there again.

So, I gotta say, I was really excited to get my hands on some Andrew Christian underwear. I mean, I'd heard so many good things about them, and I was ready to upgrade my underwear game. So, when I saw they were having a Black Friday sale, I jumped on it and ordered 19 pairs straight from their website.

But, when my package arrived, I was pretty disappointed. They had only sent 3 pairs, and the packing slip showed that they had only ever intended to send 3 pairs. I was pretty confused, so I called them up to ask what was going on.

They told me that, even though the rest of the order was in stock, they wouldn't be sending me the missing items. They offered me a partial credit for the missing items, but that didn't really help me out much. I mean, I had already spent $250 on the order, and if I wanted to reorder the missing items, I would have to pay shipping and taxes all over again. That would have cost me an additional $100!

I tried to explain to them that it was entirely their mistake, but they didn't seem to care. They just kept telling me that they wouldn't be sending me the missing items. I was pretty frustrated at this point, and I knew I had to do something about it.

So, I decided to fight back. I went through Paypal to try and get my money back, but even then, they refused to refund me in full for the missing items. It's been a real hassle, and I'm still trying to get everything sorted out.

Overall, I have to say that I'm pretty disappointed with my experience with Andrew Christian. I mean, I was really excited to try out their underwear, but their customer service has been pretty lacking. I wouldn't recommend ordering from them, especially if you're looking for a hassle-free experience.