Menu
Alexander McQueen Customer Service Phone, Email, Contacts

Alexander McQueen
reviews and complaints

Alexander McQueen's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.alexandermcqueen.com
www.alexandermcqueen.com

Learn how the rating is calculated

3.0 10 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Alexander McQueen reviews 10

ComplaintsBoard
L
6:45 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Alexander McQueen Alexander McQueen: A Fashion Lover's Dream Come True

Alexander McQueen is the bomb dot com! I love their clothes so much, they're like totally amazing. They always look so beautiful and unique, like nothing else out there. Every season they come out with something new and fresh, and it's always so exciting to see what they'll do next.

Their website is super easy to use too. You can browse by category or just scroll through everything. They have everything from clothes to shoes to accessories, so you can really get a whole look from them. And the quality is top notch, you can tell they really care about making great stuff.

I've ordered from them a few times now and every time it's been a great experience. The shipping is fast and the packaging is really nice too. It's like getting a little present in the mail!

Overall, I would definitely recommend Alexander McQueen to anyone who loves fashion. They're one of the best out there and they always deliver.

Read full review of Alexander McQueen
Hide full review
ComplaintsBoard
K
6:08 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Alexander McQueen Alexander McQueen: High-Quality Fashion with Top-Notch Customer Service

Alexander McQueen is a dope website, man. They got some sick clothes and accessories that will make you look fly as hell. The site is easy to navigate and the pictures are clear as day. I ordered a shirt and it came in like two days, which was hella fast. Plus, they sent me a follow-up email to make sure I was satisfied with my purchase. That's some good customer service right there.

The only thing I would say is that the prices are a bit steep. But hey, you get what you pay for, right? And if you're ballin' on a budget like me, they do have some sales and discounts every now and then.

Overall, I would definitely recommend Alexander McQueen to anyone looking for some high-quality, stylish clothes. They may be a bit pricey, but it's worth it for the quality and customer service you get. Plus, you'll be looking like a boss in their clothes.

Read full review of Alexander McQueen
Hide full review
ComplaintsBoard
A
5:58 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Alexander McQueen Disappointing Customer Service: My Experience with Alexander McQueen's Website

I gotta say, I had a pretty rough experience with Alexander McQueen's website. I tried to buy some stuff twice, but both times they cancelled my order without giving me any explanation. And to make matters worse, they already took my money! I've been trying to get in touch with them for 12 days now, but they haven't replied to any of my emails. It's really frustrating, you know? I just want to know what's going on with my order and why they cancelled it.
Honestly, their support is terrible. I don't think I'll be shopping with them again anytime soon. It's a shame, because I really like their clothes and accessories, but if they can't even handle basic customer service, then what's the point? I hope they get their act together soon, because I know I'm not the only one who's had issues with them.

Read full review of Alexander McQueen
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Alexander McQueen Exceptional Customer Service and Fast Shipping - Alexander McQueen Review

Got myself a shirt from Alexander McQueen's website and it was a great experience. I called up their store in NYC, Madison Avenue and they helped me out with finding the last piece of shirt in my size. Lucky me! And the best part was that they still honoured the Black Friday sale even though it was a Monday. I was thrilled! The shirt arrived in no time and I received it by Thursday morning. Thank you so much, McQueen! You guys rock!

Read full review of Alexander McQueen
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Alexander McQueen Review: Alexander McQueen's Website - Unique Designs and Easy Navigation, but Prepare to Spend

Yo, so I gotta say, Alexander McQueen's website is pretty dope. I mean, the clothes are hella expensive, but they look like they're worth it. The designs are super unique and edgy, and you can tell a lot of thought went into each piece.

The website itself is easy to navigate, which is always a plus. You can search by category or just scroll through everything. They also have a section for new arrivals, which is cool if you're always looking for the latest and greatest.

One thing I will say is that the sizing can be a bit confusing. They use UK sizes, which I'm not used to, so I had to do some googling to figure out what size I needed. But once I got that sorted, everything fit great.

Overall, I'd definitely recommend checking out Alexander McQueen's website if you're into high-end fashion. Just be prepared to drop some serious cash. But hey, you get what you pay for, right?

Read full review of Alexander McQueen
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Alexander McQueen Disappointing Quality and Customer Service from Alexander McQueen: My $573 Shoes Still Not Repaired After 4 Months

I recently purchased a pair of shoes from Alexander McQueen's website, and unfortunately, the stitching on them has started to come apart. I've been trying to get them fixed since April, but it's been a long and frustrating process. To make matters worse, the company currently has my shoes, and I've just been informed that it will take another 16 weeks for them to be repaired. This is incredibly disappointing, especially considering the fact that these shoes cost me $573.000. It looks like I won't be able to wear them at all this year.

Read full review of Alexander McQueen
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Alexander McQueen Alexander McQueen's Leather Shoe: A Fashionable and Comfortable Investment

This shoe, man, it's just amazing. Like, seriously. The leather is top-notch, like it's gonna last you forever. And it's so dang comfortable, you won't even believe it. Plus, it's a total fashion statement, like you can wear it with anything and look like a million bucks. And you know it's high-end, 'cause it's from Alexander McQueen. Like, that's some serious designer stuff right there. And yeah, it's a little pricey, but trust me, it's worth every penny. I mean, I would totally recommend buying it, no question.

Read full review of Alexander McQueen
Hide full review
ComplaintsBoard
V
Verified customer This review was posted by a verified customer. Learn more

Alexander McQueen Disappointing Customer Service Experience with Alexander McQueen's Website

I recently bought a pair of Alexander McQueen's oversized sneakers from their website. Unfortunately, I made a mistake and ordered a size too big. I contacted their customer service to arrange an exchange, and they advised me to purchase the correct size and wait for the money return. They told me that it could take up to 14 business days for the refund to be processed.

After I purchased the correct size, I tried to return the original pair, but they refused to accept it. I was left with two pairs of $580 sneakers, and I felt like I had been scammed. The sneakers are 100% new, and I don't understand why they wouldn't accept the return.

I was very disappointed with the customer service I received from Alexander McQueen. They did not resolve the matter, and I was left with two pairs of sneakers that I couldn't use. I would not recommend buying from their website if you're not sure about the size or if you need to make a return.

Read full review of Alexander McQueen
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Alexander McQueen Disappointing Experience with Alexander McQueen's Website: Lack of Customer Service and Misleading Product Description

I gotta say, I was pretty disappointed with my experience shopping at Alexander McQueen's website. The lack of customer service is a real bummer - if you have any issues with your order, you're pretty much left to fend for yourself. And let me tell you, I had some issues. I ordered a skirt that was supposed to be made of cotton, but when it arrived, it was 100% polyester. To make matters worse, the tag on the skirt still said it was made of cotton. And to top it all off, the polyester fibers were coming out all over the place. Not a good look.

But the real kicker is that there's no way to contact customer service about any of this. I've had to chase down a representative before just to get a simple question answered, and it's not a great feeling. Honestly, I'd recommend avoiding this brand altogether and giving your money to someone else. There are plenty of other retailers out there who actually care about their customers and their products.

Read full review of Alexander McQueen
Hide full review
ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more

Alexander McQueen Terrible Customer Service Experience with Alexander McQueen's Website

I had a really bad experience with Alexander McQueen's website. My girlfriend bought me a pair of sneakers while I was away for a month, and when I got back and tried them on, they were half a size too big. I tried calling and emailing the company, but I didn't get any help with exchanging them. The customer service representative I spoke to, Michelle, was really rude and unhelpful. She basically told me that they couldn't do anything about it and wished me good luck. She even suggested that I sell the sneakers privately, which I thought was ridiculous. I'm definitely not buying anything from this brand again. I think Louis Vuitton is a much better company.

Read full review of Alexander McQueen
Hide full review

Is Alexander McQueen legit?

Our conclusion: Alexander McQueen stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Alexander McQueen's reputation as a trustworthy leader in their field. Customers can rely on Alexander McQueen's services, assured they're dealing with a highly reputable and fully legitimate company.

Alexander McQueen earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Alexander McQueen has received 5 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Alexandermcqueen.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Alexandermcqueen.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Alexandermcqueen.com you are considering visiting, which is associated with Alexander McQueen, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Alexander McQueen as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Alexander McQueen website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

About Alexander McQueen

Screenshot Alexander McQueen
Alexander McQueen was a British fashion designer who revolutionized the fashion industry with his unique and unconventional designs. He was born in London in 1969 and showed an early interest in fashion, often making dresses for his sisters. He went on to study at Central Saint Martins College of Art and Design, where he developed his signature style of combining traditional tailoring techniques with innovative materials and designs.

McQueen's designs were often dark and provocative, exploring themes such as death, sexuality, and nature. He was known for his theatrical runway shows, which were often more like performance art than traditional fashion shows. His designs were worn by celebrities such as Lady Gaga, Rihanna, and Sarah Jessica Parker, and he won numerous awards for his work, including four British Designer of the Year awards.

Tragically, McQueen took his own life in 2010 at the age of 40, leaving behind a legacy of groundbreaking designs and a brand that continues to thrive under the leadership of his longtime collaborator, Sarah Burton. Today, Alexander McQueen is known for its bold and innovative designs, which continue to push the boundaries of fashion and inspire a new generation of designers.
Ratings on other sites
Trustpilot
Trustpilot
1.7
68 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Alexander McQueen contacts

  2. Alexander McQueen phone numbers
    +1 (347) 974-7478
    +1 (347) 974-7478
    Click up if you have successfully reached Alexander McQueen by calling +1 (347) 974-7478 phone number 0 0 users reported that they have successfully reached Alexander McQueen by calling +1 (347) 974-7478 phone number Click down if you have UNsuccessfully reached Alexander McQueen by calling +1 (347) 974-7478 phone number 0 0 users reported that they have UNsuccessfully reached Alexander McQueen by calling +1 (347) 974-7478 phone number
  3. Alexander McQueen emails
  4. Alexander McQueen social media
Alexander McQueen Category
Alexander McQueen is related to the Luxury Brands category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.