Al Piemonte Nissan
reviews and complaints

So, I went to Al Piemonte Nissan to swap my car for a new one but they said I didn't qualify. So, I bounced and went somewhere else and they approved me for a new ride right away. But then, I found out that Al Piemonte Nissan went ahead and applied for a Nissan Credit card for me without asking me or getting my permission. And, they got me approved! That's not cool, man! I never asked for that card and nobody even talked to me about it. It's like they did it on the sly. That's fraud, right? They can't just go around applying for credit cards for people without their consent. That's not legal!

I'm so mad at this dealership. I talked to *** and told him not to run my credit with lots of lenders. He said he would tell his boss. I drove to Melrose Park for over an hour and they said they could get me a car. I told *** how much I could put down, my credit score, what kind of car I wanted, and how much I could pay each month. He said it was no problem. But then I waited for like 1 or 2 hours and he tried to get me to buy something I didn't want and pay more money. He finally said they couldn't make a deal like I wanted. When I checked my credit report later, they had checked it 6 times! I texted *** and asked why he did this after he said he wouldn't. He said he told his boss not to, but maybe he didn't listen. I'm so mad and they need to fix this and take those checks off my credit report.

Been a customer of Al Piemonte Nissan, Inc. since 1988 when it was Al Piemonte Ford. Bought a Sentra there in 2008 and used to love the place. However, things have changed since Jim D took over as GM. They used to be kind and humane, but now they've taken a dark turn. If you've had any trouble with them, you'll be banned from all Nissan dealerships in the area. Jim has created a toxic environment for Nissan owners in Illinois. If you've had a bad experience with Al Piemonte Nissan, you're no longer welcome to be a Nissan owner. If there's a safety recall on your Nissan and you can't get it fixed due to Jim's pact, and it causes death or injuries, too bad for you because you made Jim mad.

I bought my Nissan Altima from Al Piemonte Nissan in *** on July 31. I've been going there for 3+ years for routine *** changes, back breaks, and tire patching. I had an appointment at 9am on Monday June 20th, 2022. I talked to a service rep named *** throughout the day. About an hour and a half before my vehicle was ready, *** called me and said they needed to change my rear drums due to rust build up. I asked why and he said they needed to change them or my breaks wouldn't be even. I have friends and loved ones in the auto/mechanic industry, and my drums have never gotten wet or sat for an extended period of time. When I arrived to pick up my vehicle, *** seemed confused when I asked questions. He said they had already been destroyed for scrap metal. I don't think that process would happen at Al Piemonte Nissan. They should be entered into their system for recycling first. I've been a loyal customer for 3+ years, but today I felt like I was lied to and taken advantage of. My original estimate was $369.00, but it changed to $715.97. I'm respectfully asking for my money back for the unnecessary work. The back break drums did not need replacement.