AGL Cargo / Ardian Global Express review: package shipment 1

I am very dissapointed and unhappy with their integrity. When the package was picked up I was hit by surprise charges not communicated to me before. I had other issues and each time I complained they lied and said that this was communicated to me. Nothing was however mentioned in the whatsapp communication between me and the employee. The employee's name I was dealing with was Vijay.