AfterShip
reviews and complaints

I ordered a package from BlueCare Express and was a bit skeptical after reading some negative reviews online. However, I decided to give it a shot and see for myself if it was a scam or a shining star.

The first thing I noticed was the user-friendly interface of the AfterShip website. It was easy to navigate and track my package. I entered my tracking number and eagerly awaited the results.

To my surprise, the tracking information was updated regularly. It showed the progress of my package from the moment it was shipped to its final destination. This gave me some reassurance that my package was indeed on its way.

Now, let's talk about the delivery time. Some people complained about long waits, but I must say that my package arrived within the estimated delivery window. It took a bit longer than I expected, but considering the current situation with the pandemic, I can understand the delay.

The packaging of my item was also impressive. It was well-protected and arrived in perfect condition. This showed me that BlueCare Express takes the necessary precautions to ensure the safety of the packages they handle.

In terms of customer service, I didn't have any issues that required me to contact them. However, based on the positive experiences shared by other customers, it seems that their customer support is responsive and helpful.

Overall, my experience with BlueCare Express through AfterShip was a positive one. While there may be some negative reviews out there, I believe it's important to give them a chance and see for yourself. In my case, I received my package without any issues and was satisfied with the service provided.

So, is BlueCare Express a scam or a shining star? Based on my personal experience, I would lean towards the latter. Give them a try and judge for yourself. Happy shipping!

Unorganized, Poor and Slow Customer Support
Their customer support team keeps saying,
"we have already forwarded the concern to our development team and waiting for the response now."

Let me tell you, dealing with AfterShip's customer support has been a real headache. It's like trying to find a needle in a haystack. They claim to have a support team, but it feels like they're just a bunch of robots programmed to give the same response over and over again.

Whenever I reach out to them with a problem or concern, all they say is, "we have already forwarded the concern to our development team and waiting for the response now." Well, let me tell you, waiting for a response from their development team feels like waiting for a snail to cross the finish line. It's slow, agonizing, and downright frustrating.

Not only is their customer support slow, but it's also disorganized. It's like they have no clue what's going on behind the scenes. They keep passing the buck, saying that someone else will handle the issue, but nothing ever gets resolved. It's a never-ending cycle of disappointment.

And don't even get me started on their poor communication skills. It's like they're speaking a different language. Their responses are filled with grammatical errors and misspellings. It's as if they don't even care about presenting themselves professionally. I mean, come on, if you're going to provide customer support, at least make an effort to communicate clearly and effectively.

Overall, I would not recommend AfterShip to anyone in need of reliable and efficient customer support. Their unorganized, poor, and slow service is a major letdown. Save yourself the frustration and look elsewhere for a company that actually values their customers and knows how to provide quality support.

AfterShip is absolutely useless! It provides useless and erroneous tracking information. Don't bother using this app, just go straight to USPS, FedEx, and UPS sites to obtain accurate and reliable information!

I've been trying to get my account set up and running again after these folks changed our plan without warning. It's been a whopping three weeks and we're still unable to access our account. It's like they don't even listen to us - it feels like talking to an ATM machine. It's absolutely hopeless.

I've tried out almost all them free package tracking apps, and let me tell ya, this one's the best! When ya copy a tracking number and open up the app, it straight up asks ya if ya wanna track it. And get this, it even automatically selects the company that the number belongs to. Talk about convenient! The layout is real simple and easy on the eyes, ya know? It's got that aesthetically pleasing vibe goin' on. Only thing is, I wish they had it available for iPad too. But hey, can't have it all, right? Overall, this app is top-notch and I highly recommend it.

AfterShip ain't the best when it comes to tracking shipments for online stores that ain't Shopify. They ain't keeping up with the times and expanding their horizons. They do got some integrations with other eCommerce platforms like WooCommerce, BigCommerce, and a few others.

But let me tell ya, the integration they got for Shopify is smooth as butter. You can handle everything from one single window or interface. But if you're using any other integration, you gotta keep jumpin' back and forth between different interfaces, including their old and outdated one. It's a real hassle, I tell ya.

So, I recently bought something from Walmart and they used this service called AfterShip for shipping. I gotta say, I was pretty excited to track my package through their app. It seemed like a cool feature, you know? Anyways, the app showed that my package was out for delivery, so I was all hyped up, waiting for it to arrive. But guess what? It never showed up! Can you believe that?

The next day, I checked the app again, hoping for some good news. And what do I see? A delivery update saying that my package was supposedly left on my porch at 12 pm the previous day. But here's the thing - it was never delivered! I mean, seriously, what's up with that? I waited and waited, but nothing. And to make matters worse, it's been two whole days now, and I still don't have my $40 purchase. Can you imagine the frustration?

I even asked my neighbors if they had seen anything, but nope, nada. So it's not like it was accidentally delivered to the wrong address or anything. It's just gone. Vanished. Poof! And you know what's really bugging me? Why would someone mark my package as delivered when it clearly wasn't? I can't help but wonder if someone decided to keep it for themselves. I mean, why else would they do that, right?

Now, I do have to give credit where credit is due. Walmart did give me a refund, so that's something. But let's be real here, that refund wasn't because of AfterShip's amazing customer service or anything. Nope, it was all thanks to good ol' Walmart. So, I'm giving AfterShip a rating of two stars. I mean, sure, I got my money back, but that's not really their doing, is it? They didn't exactly go above and beyond to make things right.

All in all, I'm just disappointed with the whole experience. I had high hopes for AfterShip, but they let me down. I hope they can improve their delivery service and make sure this kind of thing doesn't happen to anyone else. Because let's face it, nobody wants to deal with missing packages and false delivery claims. It's just a hassle.

I gave the trial version of AfterShip a shot, and I followed their guide to set up my CNAME settings for my email address at ***@domain. But boy, oh boy, did it cause a major problem with my site! My whole site went down and became completely inaccessible due to some DNS issues. It was a nightmare, and it took a whole hour to recover from this mess!

So, I decided to reach out to their support team and provide them with all the exact settings I had made, step by step. But you won't believe what happened next! The support person, who happened to be from India, had the audacity to ask me for a screenshot of my CNAME settings! Can you believe it? What an incompetent [censored]! I had already written down the exact settings in the ticket, and yet they still wanted a screenshot!

Seriously, did they expect me to keep those settings and have my website down for a whole 24 hours just so they could have their precious screenshot? Ridiculous! Of course, I had to delete those settings in order to get my website back online and functioning properly again.

And get this, they have the nerve to charge you $49 per month for only 1000 shipment notifications, and a whopping $123 for just 5000 shipment notifications to your customers! Can you believe the audacity? It's quite a hefty price to pay, if you ask me.

Overall, my experience with AfterShip was a complete disaster. The setup process caused my site to go down, the support team was unhelpful and clueless, and their pricing is just outrageous. I wouldn't recommend it to anyone, especially if you value your website's uptime and your hard-earned money.