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ADT Security Services Customer Service Phone, Email, Contacts

ADT Security Services
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1.6 611 Reviews

ADT Security Services Complaints Summary

90 Resolved
516 Unresolved
Our verdict: With ADT Security Services's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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ADT Security Services reviews & complaints 611

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3:34 pm EDT

ADT Security Services Billing

HI,

I signed up for ADT security in Aug, but then found out that they wanted extra money to access the panel from the app on my phone. So, I cancelled my account within a day of setup. The agent told me that they could come get it but the soonest was in a week. So they picked up the equipment, but continued to bill me. I called ADT and Safe Streets several times to get resolution and refunds for 3 months of service that I never had.

The wait time on the phone is ridiculously long and there is no email to write to. I've explained this situation to a handful of people and finally had one agent put in for a refund, but I never got it. In the meantime, I turned off my credit card and I keep getting billed via mail to my house. I gave them the back up to support my situation, yet still get the bills. I asked Safe Streets to contact ADT and vice versa. I'm out of the communications, but am also out 3 months of money for services I have had.

What do I do now?

Desired outcome: Three months of $49.99 + tax reimbursement.

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2:55 pm EDT
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ADT Security Services About an alleged payment not received

My apology for bothering you.  we received a bill telling us that we were late with our payment.  we have paid $649.50, the balance in full for the google nest door and the adt panel on 26 oct 2022,  withdrawal ach adt security ser type: adtpapach id: [protected] co: adt security ser entry class code: tel ach trace number: [protected].  

On 14 oct 2022, we paid  $40.47 ach adt security ser type: adtpapach id: [protected] co: adt security ser entry class code: ppd ach trace number: [protected]

First, adt representative told me that my payment was declined of $27.45.  ma'am, I have over-draft protection.  I went back and did some checking, and langley federal credit union assured me they did not return any payment for $27.45 from adt.  moreover, lfcu does not show this payment was ever received from adt.

Adt has charged me twice for this payment on the november bill.  I see an additional $8.00 fee on the adt statement that I have attached.  we paid for the equipment in full on 26 oct 2022.

Please correct this and send us a new bill immediately.  I have attached the statement for you to review. All good things must come to an end.  I don't know who owns adt now, but it used to be the best.  while dealing with adt, I was dealing with honesty, integrity, and, most importantly, a company that cared about its customers.  I don't particularly appreciate dealing with companies that try to stick it to their customers.  will you help me get this bill straight so I can move on?

Thank you, cassandra mcmillanvery unhappy customer.

Desired outcome: Please correct the bill

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8:10 pm EDT
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ADT Security Services home alarm system

Almost a month ago ADT/SafeHaven came into my home to set up a security system. However, they could not fully set up my account due to my internet not being compatible with the system. The tech took all equipment with him and did not install. They stated that my account would not be charged. However, a week later my account was charged and they never disconnected the account. I then talked with both companies because they were blaming the mishap on eachother. They stated they cancelled the account and will get a refund for the them taking money out of my account and it was never set up. I still have yet to receive that refund and ADT is now withdrawing a monthly service. Basically stealing from me!

Desired outcome: Full refund for service never being set up of what is owed and take my card off the account.

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12:33 pm EDT
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ADT Security Services Account service and billing

Reference: ADT Customer Account #[protected], Job #[protected]

To Date: Job #[protected] $1,819.65

8 Payments of $50.55 = $404.40

4 Payments by Check

$218.55

348.35

398.90

449.45

$1,415.25

$ 404.40

1,415.25 Payments made by personal check

$1,819.65 Total Paid to Job #[protected]

As of October 8, 2022 Equipment Installation Job #[protected]

Amount Owed/Due: $-0.00

I have had numerous phone calls and wasted hours with ADT. On each phone contact I have not been able to receive simple and accurate account balance information from your billing department on the following:

1. Quarterly Monitoring Billing for Account #[protected] starting January 2022 to present

2. Equipment Installation Balance for Job #[protected] from February 15, 2022 to present

As of January 2022, the following has occurred within my account:

1. No one can correctly account for payments made to Account #[protected] and Job #[protected].

2. Billing cycle has been changed from “Quarterly Billing” to “3 Month Billing”.

3. Accounting activity within the account is “comingled, juggled and confusing” eliminating any opportunity to access any understandable accurate account balances.

4. Overcharge amounts have been made to Account #[protected] billing.

5. Payments made by check via U.S. Postal Service with directions specific for posting directly to Equipment Installation Job #[protected] are ignored.

What I have found with your website

1. Website has inaccurate and confusing data.

2. Accessing ADT website only serves ADT.

3. Website is built to dissuade customer inquiry.

Expected resolution to issues involving my account:

1. Return account billing to “Quarterly Billing”.

2. Simple answers to simple account activity with accurate balances.

3. Separate Quarterly Monitoring Charges from Equipment Installation and other Account Charges.

4. Show all billing, payments and credits chronologically in the correct “Quarterly Billing” cycle.

5. Changes to ADT website that will serve customer account inquires.

On Thursday October 27, 2022 / 10:53AM

Billing Department: Spoke to Lisa

1. She agreed that 8 payments of $50.55 for a total of $404.40 have been made to Equipment Installation Job #[protected]

2. Also she has read directly from ADT Ledger, she….like all others at ADT…. cannot correctly read payments made by personal check ($218.55, $348.35, $398.90, $449.45), designated with specific instruction to apply to Equipment Installation Job #[protected].

3. Lisa said she was transferring my call to Account Management. After the transfer, I was on hold in the que. A recorded message came on and said basically….”My call will not be taken”. The connection was cut.

After 22 years:

As of NOVEMBER 31, 2022, I have no choice but to TERMINATE ANY AND ALL SERVICE WITH ADT.

ADT ACCOUNT #[protected]

Desired outcome: NOVEMBER 31, 2022: TERMINATE ANY AND ALL SERVICE WITH ADT.

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7:50 am EDT

ADT Security Services ADT Security System for Business

I purchased a Gas Station in FL, USA in Dec 2021 and got ADT Security System Installed on Dec 30, 2021.

Since January 18, 2022 I am continuously calling ADT that my cameras are showing out of focused images, videos stop recording at random and one camera at the back of store is still not installed. After holding on line for hours and hours, i keep getting transferred from one department to another.

Whenever I file a complaint, some gentleman shows up, listens very patiently to my problems, makes 5-7 phone calls, send 5/6 emails and leaves saying that concerned individual will be visiting next day.

Next day, instead of some other individual, I receive an invoice of $ 65.00 and a message that my complaint has been resolved.

I do not know what to do and whom to complain to?

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7:46 am EDT

ADT Security Services Customer Service

There are several issues with ADT that I have not received any substantial help in reaching a solution. You call them and either never reach anyone or they give you lip service and no action. Yesterday, I attempted to reach them by phone. I was told my wait time was between 54 - 114 minutes. They called me after 3 hours. I was unavailable in a Bible study. Earlier in the day I was on a chat with SID who kept me hanging for close to an hour and never solved any issue. They disconnected my living room light and never explained why, except they could not get it to work properly - still have to pay for it. For the last couple of days my system has gone off for no reason. We rushed home from a nearby town, as we live 30 minutes away because of the alarm saying someone was trying to break into our home through a bedroom window. When we arrived home NO PROBLEM existed except a false alarm. This occurred a couple of more times that day. I tried to set the alarm after disarming and it went off while I was working with the system. Last night at about 12:30 the alarm went off and it said bedroom window issue. I was asleep under this window - NO PROBLEM, except with the system. I asked about upgrades and never received a reply. The list could go on forever.

Desired outcome: I would like my problems resolved and in a timely manner. How can someone get help for an emergency when they are put on a 3 hour wait, or a chat call and receive no help. I have the transcripts to prove this one.

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6:44 pm EDT

ADT Security Services Provide the service that is expected; otherwise, reduce number of sold system to keep up with personnel and services.

We have an ADT security system install at our Camp in Auburn, Maine. Several years ago i.e. 2020, we were notified the chip needed to be exchanged to support 4G. Since the camp is not occupied year around we made an appointment for the service technicians to come out when we were in the State on vacations. Four technicians cam out on the service call, however; none had the parts to fix the the problem. We rescheduled the appoint for the following year and no service technician showed, after, calling a technician call ans said we were not home, that is correct because the ADT tech was in the wrong state our Home of record not ME. We rescheduled again; however they did not show during their allotted time. In 2022 we reschedule the visit on in Oct [protected] window and no one showed. ADT in Auburn, Maine has the worst service we have evert experienced, NEVER use this company in Maine.

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1:23 pm EDT
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ADT Security Services Unacceptable customer service and high cost of service

I tried for 2 days to reach an account services person who I could speak to and verify our cancellation of this service which we had for 8 years. I was on the phone 4 different times: 1hr. 40mins., 40 mins., 47 mins. 45 mins. I finally reached someone and wanted verification of my cancelation and any kind of instructions regarding termination procedure. During one of the phone calls, I was instructed to send and email stating that I was cancelling and terminating the service which I did and with no response. I was given no other direction or instruction. At first it was the high cost of the service which prompted us to cancel, but now having experienced the horrible customer service, we are certain to never use ADT again on any of our properties.

Desired outcome: Make company aware of their poor business practice. Compensation for 8 years of prompt payments.

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8:05 pm EDT

ADT Security Services ADT surveillance service and equipment

We purchased ADT equipment approximately two years ago and had it installed at my daughters house who lives in the same town as we do. She has relocated to a different town so I requested the equipment to be moved to my house and we would maintain our account which is approximately $60 a month. The original purchase price of the equipment was $1000, I was told that they do not remove equipment from the original installation site that they would install different equipment at my house and charge me an additional $600. I was then told that the equipment would remain at the original site and new renters could choose to use it and start a new account with ADT. So basically I just lost $1000 of equipment. Also, I discovered today that the control panel has cell communication strictly for ADT installed so no other company can use the equipment

Desired outcome: Refund my thousand dollars since I can no longer use the equipment anywhere

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12:51 pm EDT

ADT Security Services Cancellation of services

I cancelled services with adt security on May 6, 2022 I was advised by the representative there would be an early contract cancellation fee of $ 300 and something dollars. I discovered I was still being billed for services they have not been providing. I spoke to 4 different people today who have told me the person I spoke to on may the 6th never made nation on the account for closure therefore its my problem and they would not be correcting this issue.

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2:17 pm EDT
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ADT Security Services Alarm monitoring box

I purchased my system four years ago and had problems with the alarm monitor. It had to be replaced a year ago because it was not installed properly. The part that go in the electric socket would get over heated. That effected the system. On 9/30/22 the alarm started beeping and would not stop . The low battery came on the screen. I called ADT and they tried to fix it for a whole week and was not able to fix the problem . The beeping stop for a while and it started again. ADT would keep me hanging on the phone for hours at a time. The claim they have to switch my call over to the repair service and I would be waiting over for repair over an hour. I pay my bill on time and in full to have such poor service. Twice I was given an appointment for repair and the next thing I know they never came. The tried to fix my alarm over the phone for two weeks and can't get it to work . I had to buy my battery for the alarm box and one for the outside alarm . Nothing seem to work. I Latino man at ADT who answered the phone told me I should had paid for a warranty. I was never told about a warranty. I sincerely hope my house don't get broken into.

Desired outcome: Alarm still don't work. I need a repair person to come and fix my alarm.

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4:22 am EDT

ADT Security Services No service......................

My house alarm went off to day after them phoning 5 different registerd with them they never got through to anyone... They deceided to eventualy come to me about ann hour later111111111111111111111

previous incident my eectric fence went they phoned me about 20 minutes later going off i asked them to come at once topease check my garden this was about 8 ish on a ridy evening...

Their 'love letter ' was left on my gate at 3.30 next morning...

You are an avsolute pathetic company who just takes peoples money !

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4:01 pm EDT
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ADT Security Services ADT home security

WE have had the service since 2020, It is constantly going down. We have to reset the camer's daily. they stay active maybe a few hours then go down. We have had there tech out a few times. Now they want to charge us for there system failing. Hold times are over an hour long. Terrible company dont use them take your business elsewhere. we filed several complaints November 30th 2021, January 5th 2022, April 2022 May 2022, August 5th 2022. All they did was send a tech rebooted the system. It always went down within a day or two. Hold times are so long sometimes you have things to do. Can't sit on hold for an hour. I was in the hospital November 2021 was not released from there care until May 2022 so I was concerned she was home alone.

Desired outcome: they wont contact me. so it does not matter they don't care.

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2:14 pm EDT

ADT Security Services Signed contract with ADT security services

Based on the ADT ads I selected ADT home security service and signed a contract with them a few months ago. They provided me with a six-month money back guarantee in case I am not happy with their system and services. Unfortunately, the services they are providing me are not at all per what I was told. Every time I was trying to call them, I wasted a bunch of time waiting over the phone with their poor customer service support to connect me with the right person. I had four ADT technicians at my house after to solve the issues with no results. I have called them several times with the first call just on the 2nd day of the signed contract and within the last one during Aug I asked them to cancel my contract and pay me back what I have paid them since the beginning date. Last time during month of Aug I talked to one of the ADT account managers, I explained her that I am not happy with this system and services at all and insisted her to cancel my contract with money back, but she promised me to solve all the issues such as poor-quality cameras with replacing them with google cameras, doorbell battery which is not keeping the charges as I was told for 3-4 months with connecting it to the power, replacing the 7" google hub with 10" one, fixing/adjusting the program enabling to shot the window and door sensors alerts off while we are living inside the house with their horrible sound system when we go in/out all in one schedule appointment. Unfortunately, I never received a phone call from their service department for scheduling to do all the explained issues at once.

I am not interested any more to continue with ADT and have this horrible system at my house and I want to cancel the contract with my money back because of the followings:

1- I am within the 6 months period of the money back guarantee they provided to me, and I am not satisfied at all with the system they have sold to me.

2- They scheduled and sent four technicians to my house, but they could not replace the cameras with better quality cameras and solve the other technical issues.

3- I have spent a bunch of time being over the phone waiting a long time to talk to them, staying almost half a day to a full day to have their one-time technician with no final outcome/result each time.

4- Their very poor-quality products and customer service.

ADT is trying to take and kill the time to have this six-month money back guarantee period over and after that I have to continue with keeping this horrible system and poor customer service for almost 5 years to pay them!

ADT uses the money back guarantee just to trick the customers and get their signature on and put them into an agreement for a long time. This is only their marketing philosophy with providing such poor and horrible customer service.

I am not suggesting any customers to trust and use this service from the ADT as they are not trustable.

Desired outcome: Contract cancellation with money back

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1:11 pm EDT

ADT Security Services ADT Smart switches do not work in all locations. ADT claims it is the home wiring, D R Horton claims wiring is fine.

We purchased an upscale D R Horton home in Halifax Plantation, Ormond Beach, Florida. The home was advertised as having integrate security with ADT security products which include ADT Smartswitch that allow you to voice activate a switch on or off, or alternatively schedule the switch to turn on or off. In the home we purchased these switches DO NOT function in all locations as promised by both D R Horton and ADT Security Systems. We purchased two such switches to allow us to schedule external lighting on the garage and front porch to be activated at night. The ADT installer could not get the switches to function in these locations after we had purchased them. We settled with installing the switches in alternate locations temporarily. Since purchasing and installing the switches 3 ADT service representatives have been sent to the home to resolve the issue only to state that the problem is in the home wiring with one claiming the switch boxes are not properly grounded. A electrician from D R Horton was also sent to the home and he claimed the house is properly wired and the boxes properly grounded.

Desired outcome: Either resolve the issue so that the switches can be installed in the desired locations or refund the purchase price. Ultimately we would prefer they work as advertised.

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4:41 pm EDT

ADT Security Services Home ADT Account

I am Abraham Rossell, the account is 72 Crazy Cross Rd. Wimberley, Tx. 78676.

Background information and Issue:

ADT debited my bank account after instructed not to. I consider this a criminal and unethical practice.

We understood that the account was for 3 years, plus before I moved, I called ADT and was instructed to leave the equipment at the residence, ADT did not want the equipment.

On 25 SEP 2022, My wife and I called ADT to cancel the service. We spoke with Margret who told us the account was cancelled. We also instructed her to ensure that ADT was no longer authorized to debit our credit card or bank accounts. Since we had it on autopay.

On 28 SEP 2022, I was informed by my wife our bank had identify pre authorization debit by ADT, I spent 2 hours on hold, waiting to talk someone. I was not able to resolve my situation. My wife called our bank and instructed them to not allow ADT to debit our account.

On 29 SEP 2022, I called ADT and briefed them on the situation, I was told that ADT could not stop debiting my bank account. That did not make sense. I talked to cancelations, billing and finally talked to someone that stated that the debit would be refunded.

He also stated that we would receive an email and hardcopy statement.

I am still very disappointed because our balance could not be dissolved, given the stress and endless misinformation provided by multiple ADT representatives.

ADT overstep their legal authorization when they debited my account.

Please assist and make this right. We have been loyal ADT customers, but now feel betrayed by ADT unethical practices.

Desired outcome: Please Forgive Outstanding Balance.

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10:27 pm EDT
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ADT Security Services I really shouldn't have to pay them anything other than what I have already paid them.

I had an account with ADT. I had complained on several occasions so I finally told them I wasn't satisfied and I wanted to cancel my account. I have only been with ADT for four to five months so the customer service lady told me I would have to talk to their local ADT here in Alabama where I live and they said this would take about four to six days for someone to call me back. I waited patiently for over a week and I then call them back and I was given another excuse and I waited another two weeks and I told them no one from ADT here in Alabama has called me back. I was then asked a series of questions and they apologized and tried to get me not to cancelled but I was adamant about canceling I was very disappointed with my service. I was told I would have to pay 2500 to cancel and then this week I received a bill for 3479.01 and to top that off my bank told me they attempted to take over 800 out of my checking account not once but over three times this week.

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6:25 pm EDT

ADT Security Services Service cancellation

Ref: Cancel my ADT service.

I called ADT on 9/16/22 to cancel my service and after an hour waiting on the phone, the customer rep transferred me to the cancellation department. Immediately after the call transferred, my phone get disconnected.

Called back and another 45' waiting. Get a hold with someone after verified the account, get transfer again to another department.. waiting again and again. Long story short, after 3 hours waiting online with transfer back and forth... get hung up.

I ended up without getting my cancellation done for the day.

This is the worst customer service I ever received. Who is looking for the home security, PLEASE DO NOT USE ADT.. Use RING instead, with a great customer service and price is way cheaper.

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MA-ADT Customer
Tucson, AZ, US
Oct 04, 2022 12:33 pm EDT

Yes, this is something happened to me several times. ADT is the worst provider in home security system I have ever seen! Their customer service is horrible! They are just trying to put customers into a signed agreement and providing with no customer service after.

I am going to send them with a fax or email to cancel my contract after I did call them several times with no success, but I could not find any email address or fax number yet.

Based on the experience I got with them in the last 4-5 months, no customer should trust them and use ADT security system!

D
D
David Yost
, US
Nov 07, 2022 12:59 pm EST

A complaint needs to be filed with the proper government agencies to deal with these [censored].

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8:13 pm EDT
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ADT Security Services Smart Home service from Telus

I have enrolled for smart home service with Telus after conversation with door to door sales person from Telus with name Navshikha in Brampton, Ontario.

This sales person committed services for 2 years of term with $37 pm including tax with two different discounts $15 for promotion and $10 multiproduct discount.

While I contacted Telus after a month and 2 days, I learned that, my contract is for 5 years for way more value than committed.

How can I handle this issue - If I can would like to cancel services from Telus.

Account # [protected]

Desired outcome: this is feeling like fraud by Telus and the representatives - I need to cancel and do not want to keep relation with Telus for this product and soon, will cancel all services with Telus

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8:25 am EDT
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ADT Security Services Security Cameras, Cannot get a copy of my contract, Not preofessionally installed

On 9 Sep 2022, We received a call from the ADT installer, who told us that the ADT Area manager would call us. That has not happened.

Had security cameras installed on 20 Aug 2022? I just spoke with an ADT rep, and he told me that the night vision on these cameras only reached 16 feet.

We were told by the ADT installer that the cameras were installed wrong and needed to be fixed.

I placed the order for these cameras, and I was asked for the square footage of my home. These cameras do not support the night vision for what we thought and were told we were getting. Will you replace these cameras with better night vision cameras? The cameras in the daytime are great.

I did not expect these issues with this purchase. Please come out and fix these cameras. This is a ten request; last, please send me a contract copy. I checked my email, and I cannot open the signed document.

Lastly, ADT, you sent someone to my house that did not know what they were doing. That is poor customer service. Please let me know what you plan to do.

Desired outcome: We want the cameras purchased initially, installed, and working correctly. We want a copy of our signed contract. We want this done today.

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ADT Security Services In-depth Review

Overall Rating: 4.5/5

Company Overview: ADT Security Services is a leading provider of home security solutions in the United States. With over 140 years of experience, ADT has established itself as a trusted name in the industry, offering reliable and comprehensive security services to millions of customers.

Services Offered: ADT offers a wide range of services to meet the security needs of both residential and commercial customers. Their services include 24/7 professional monitoring, video surveillance, smart home automation, fire and carbon monoxide detection, and access control systems.

Pricing and Packages: ADT offers various pricing and package options to suit different budgets and requirements. While their prices may be slightly higher compared to some competitors, the quality of their services and the peace of mind they provide make it worth the investment.

Customer Support: ADT is known for its excellent customer support. Their knowledgeable and friendly representatives are available 24/7 to assist customers with any inquiries or issues they may have. Whether it's troubleshooting a technical problem or answering billing questions, ADT's customer support team is always ready to help.

Technology and Equipment: ADT utilizes state-of-the-art technology and equipment to ensure the highest level of security for their customers. From advanced alarm systems to smart home automation devices, ADT's technology is designed to provide seamless integration and enhanced protection.

Installation Process: ADT's installation process is hassle-free and efficient. Their professional technicians handle the entire installation process, ensuring that all equipment is properly set up and functioning correctly. Customers can expect a smooth and seamless installation experience.

Monitoring Services: ADT's monitoring services are top-notch. With their 24/7 professional monitoring, customers can rest assured that their homes or businesses are being monitored round the clock. In the event of an emergency, ADT's monitoring center will promptly alert the appropriate authorities.

Mobile App and Remote Access: ADT offers a user-friendly mobile app that allows customers to remotely access and control their security systems. Whether it's arming/disarming the alarm, checking live video feeds, or receiving real-time notifications, the mobile app provides convenient and easy access to the security system.

Contract Terms and Cancellation Policy: ADT offers flexible contract terms, ranging from 36 to 60 months. While longer contracts may come with lower monthly fees, customers have the option to choose shorter terms if desired. ADT's cancellation policy allows customers to cancel their service within a specified period, although early termination fees may apply.

Reputation and Trustworthiness: ADT has built a strong reputation for its reliability and trustworthiness. With millions of satisfied customers and a long-standing history in the industry, ADT is widely regarded as a reputable and trustworthy security provider.

Additional Features and Integrations: ADT offers additional features and integrations to enhance the overall security experience. These include home automation integrations, such as smart thermostats and lighting control, as well as integration with popular voice assistants like Amazon Alexa and Google Assistant.

User Experience and Interface: ADT's user experience and interface are intuitive and user-friendly. The control panel and mobile app are designed with simplicity in mind, allowing customers to easily navigate and manage their security systems without any technical difficulties.

Pros and Cons:

  • Pros:
    • Reliable and comprehensive security services
    • Excellent customer support
    • State-of-the-art technology and equipment
    • Hassle-free installation process
    • 24/7 professional monitoring
    • User-friendly mobile app with remote access
    • Flexible contract terms
    • Reputable and trustworthy
    • Additional features and integrations
    • Intuitive user experience and interface
  • Cons:
    • Higher pricing compared to some competitors
    • Early termination fees for cancellations

Conclusion and Recommendation: ADT Security Services is a highly recommended choice for those seeking reliable and comprehensive home security solutions. With their excellent customer support, state-of-the-art technology, and reputation for trustworthiness, ADT provides peace of mind and protection for millions of customers across the country.

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ADT Security Services contacts

Phone numbers

+1 (800) 884-4226 +1 (800) 521-1734 More phone numbers

Website

www.adt.com

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ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with ADT Security Services?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with ADT Security Services Customer Service. Initial ADT Security Services complaints should be directed to their team directly. You can find contact details for ADT Security Services above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about ADT Security Services. Discuss the issues you have had with ADT Security Services and work with their customer service team to find a resolution.