Activision review: Modern Warfare 2

Good Afternoon,

I'm reaching out to you in the hope that someone can help me recover/unban my activision account. As you can see from this trail, I have been receiving automated messages from Activision since the 27th august regarding this and I'm concerned that this has just fallen by the wayside. I have also had contact from Activision to inform me my account is permanently banned, which has stated I have allegedly used unauthorized software and manipulation of game data.

This all began on Friday the 25th august when I received an email from Activision to say my account Poppadom Trims#6840931 had been linked to a 'Battle Account' Teqefagu#2724. I didn't immediately do anything but tried to log on to Call of Duty MW2 on saturday the 26th and couldn't, seeing instead a message telling me I was banned. My next step was to log onto Activision and try to 'unlink' this Battle Account, it's a two-step authentication process which I seemed to make a mess off and ended up raising this account recovery process. I then subsequently raised a request to unban my account which I received what looks very much like an automated reply to say that the ban is upheld and permanent.

That's the background on it. I've been so busy recently, it's not until now I've had a chance to look into this further and see if there is anything I can do to challenge this at all. To say I'm bewildered as to why I've been banned would be an understatement. Clearly the charge is some form of cheating and I'm aware it's rife in COD as I've been on the receiving end of it enough times. I've played these titles since 2012 and have never cheated, have never been banned and wouldn't even know how to, i couldn't even navigate a two step authentication without messing it up. I play on PS5 and prior to that PS4 and PS3, as far as I'm aware, it's not even possible to cheat on consoles which makes this even more bizzare. Surely Activision have access to data that would show that what I say is 100% true and it would seem so ridiculous that I would suddenly start cheating after 10 years playing your titles. It just doesn't make sense. I don't have the facts but can only surmise that this Teqefagu#2724 has hacked my Activision account and linked it to a Battle Account(whatever the heck that is) to cheat using my sign on. It's the only plausible explanation that I can think of. I would have thought that Activision could check log ons to my account, check the IP of whoever linked this account and clearly see that it wasn't my IP that I would usually use to log in with.

I just want this sorted and am very disappointed there appears to be no recourse. I'm the victim and am actually being punished for it which to my mind is quite incredible, I've never heard of anything like it. I have taken to Reddit to see if anyone else had similar issues and it would appear I'm not the only one. I've been advised to request that you(Activision) show me proof of my alleged cheating that led to this ban and also to cite Article 15 of the GDPR regulations. I really don't want to be a complete pest in this way but have been left with zero choice due to Activision's unfair policy. There is the principle of the matter too, Ive paid money for a product that you now deny me without a valid reason that you can show me. That's not right and I am amazed this is legal for you to do although I'm gathering a company the size of Activision would have done due diligence on something like that, so must be.

At the end of the day, I'm just a 45yr old guy who likes to spend a bit down time playing Warzone with his mates, more of a social thing for a group of 5 or 6 of us on the regular and a good way to keep in touch and just have a chat too. I'm not very good at the game but enjoy playing nevertheless. I would very much appreciate it if someone could take the time to examine my situation and I'm extremely confident that if someone did it would be perfectly obvious that everything I have stated is absolutely true. I have included all details that may be of relevance to my gaming accounts and also my personal contact details should these be of any help to resolve this matter.

Regards, Kevin.

Kevin McCauley

T. [protected]

E. [protected]@gmail.com

Gamertag PS5. BonecrusherM78

Activision. Poppadom Trims#6840931