ActiveForever
reviews and complaints

I gotta say, I'm not too happy with ActiveForever. I mean, I don't wanna give them just one star, but I'm pretty disappointed. I ordered a transfer bench with a commode for my son-in-law, who got into a bad accident on his motorcycle a couple weeks back. He needs it for his in-home care, ya know? So I paid extra for the fastest delivery they had. And what do I get? Two weeks later and still no bench. I'm just so frustrated, you know? Like, what's the point of paying extra for fast delivery if they can't even deliver on time? It's just not right.

I recently made a purchase from ActiveForever, and unfortunately, it did not go as planned. I ordered a rechargeable oto ear lavage for $76, but when I received my package, I was disappointed to find that they had sent me a squirt bottle instead. This was nothing like what I had ordered, and I was very frustrated.

I tried to explain the situation to their customer service team, and even sent them a video of what I had ordered, but they still argued with me and accused me of lying. It was a very unpleasant experience, and I would not recommend this company to anyone.

In the end, I had to pay for shipping both ways in order to return the incorrect item and get a refund. I am still waiting for my $76 refund, and I am not sure when or if it will arrive.

Overall, I was very disappointed with my experience with ActiveForever. I would advise anyone looking to make a purchase from them to be very careful and double-check everything before placing an order. There are likely better companies out there to order from, and I would recommend looking elsewhere.

So, I recently bought some stuff from ActiveForever and I gotta say, it was a bit of a mixed bag. On the one hand, the briefs and waterproof pads I ordered arrived just fine, no problems there. But when it came to the ceiling mount trapeze bar, things got a little wonky.

First off, it came in two separate boxes, which was a bit confusing. And then, when I opened them up, I realized that there was no hook or strap included. Not exactly what I was expecting, you know?

To make matters worse, the paperwork that came with the packages was pretty shoddy. There was no complete order information, no contact information, and even some conflicting company info. Not exactly confidence-inspiring, you know?

All that being said, I did pay for the whole order, so I'd really like to get what I paid for. I'm not trying to be a pain or anything, but it's kind of a big deal to me. Hopefully, they can sort things out and make things right. Fingers crossed!

I recently had an experience with ActiveForever that left me feeling quite disappointed. I received an email from them stating that some parts were missing from my order and that they could not issue a refund. Unfortunately, the email did not include any contact information, so I had to do some digging to find a way to get in touch with them.

When I finally did get through to customer service, I was met with a very rude representative who refused to help me with my issue. I had purchased an item for my father-in-law, but when he tried it on, it didn't fit properly. The representative told me that the item had been severely worn and that they could not accept a return.

I was taken aback by this response, as the item had never been worn before. When I tried to explain this to the representative, they changed the subject and accused me of not following their return policy correctly. I found this to be extremely frustrating and unhelpful.

Overall, I would not recommend using ActiveForever based on my experience with their customer service. It's a shame, as I had heard good things about their products, but the poor service I received has left a bad taste in my mouth.

I gotta say, I was pretty disappointed with my experience at ActiveForever. I was really excited to get my hands on this item that they advertised as being in stock, and I even paid extra for expedited shipping so I could get it ASAP. But it's been 10 whole days and I still haven't received anything! What gives?

I tried calling them to see what was up, but no one answered. So I left a message and waited for a response. And waited. And waited. Finally, I got an email back saying that they were going to have to cancel my order and refund my money. No explanation, no apology, nothing. Just a canned response that made me feel like they didn't really care about my business.

Honestly, I'm pretty frustrated with the whole thing. I wish they had been more upfront about the fact that they didn't actually have the item in stock, or that they had communicated with me more clearly about what was going on. Instead, I feel like I wasted my time and money on a company that doesn't really care about its customers.

If you're thinking about shopping at ActiveForever, I'd say think twice. There are plenty of other online vendors out there that actually know how to treat their customers right. Don't make the same mistake I did!

I recently made an order on activeforever.com on January 19th, 2022. The website stated that orders placed before 11:00 would be shipped out that same day. I was in a rush to receive my order due to traveling, so I opted for the 3-6 day shipping option. However, I have yet to receive my order and it is now January 28th, 2022.

I have tried to contact ActiveForever multiple times to inquire about the status of my order. I left a message and even attempted to wait on hold for 17 minutes, but unfortunately, I was disconnected after only a few minutes. I also sent a message through their website, but have not received a response.

As of now, my order is still processing and I am becoming increasingly frustrated with the lack of communication from ActiveForever. I have even considered taking legal action against them if necessary.

In my attempt to gather more information about the company, I tried to look up their IP information. However, I found that they use GoDaddy as their hosting provider and their Registrant Organization is listed as Domains By Proxy, LLC. This raises some red flags for me and makes me question the legitimacy of the company.

Overall, I am extremely disappointed with my experience with ActiveForever. I hope that they will respond to my messages and either provide me with an update on my order or issue a refund. As a customer, I expect better communication and service from a company that I am purchasing from.

I gotta say, I had a pretty bad experience with ActiveForever. I was trying to order a Beasy Board Transfer System for my family member who uses a wheelchair, and it was just a total mess. First off, it took forever for the item to even ship - I placed the order and then didn't hear anything for two whole weeks. I had to call the company myself to find out what was going on, and they told me it was backordered but would be on its way soon. They said it would be delivered in a week, but then another two weeks went by and still no board. Every time I called, they gave me the same story - "it's backordered, but it's coming." I never got any updates by email or phone, which was super frustrating.

Finally, I got so fed up that I asked to cancel the order altogether. And wouldn't you know it, suddenly the board was magically put in the mail and I was given a FedEx tracking number. It just seemed really shady to me that they only got their act together once I threatened to cancel. And even then, it took another few days for the board to actually arrive.

All in all, I wouldn't recommend shopping with ActiveForever. The customer service was just terrible, and it was such a hassle to get my order fulfilled. If you're looking for medical supplies or equipment, I'd suggest finding another retailer that's more reliable and trustworthy.

I gotta say, I ain't too happy with my experience with ActiveForever. I reckon I shoulda checked out the reviews before I went ahead and ordered from 'em. I thought I was gettin' the right thing, but turns out the way they worded it on their website was all kinds of confusing. So when I got it and realized it wasn't what I wanted, I asked to send it back. But then they told me I'd have to pay for the shipping both ways! Can you believe that? And they said it was all my fault for not lookin' at all the stuff they sell. Well, I ain't too happy about that, let me tell ya.

I asked if they could talk to a supervisor and maybe waive some of the shipping cost, but I never heard back from 'em. That's just plain bad customer service, if you ask me. And to top it all off, I found the exact same thing for less on a bunch of other websites. So I reckon you should do your homework before you go and order from ActiveForever. I sure wish I had.

I recently ordered some disability and living aids for my elderly father from ActiveForever, a website that seemed to be a reputable supplier of equipment. I was concerned for my father's safety after he had a few falls, so I wanted to get the goods as quickly as possible. I paid extra for rush processing and 3-day expedited delivery, but after a week, I still hadn't received my order.

When I called to inquire about the delay, I was told that my order had been delayed on suspicion of fraud, despite having paid for rush processing and fast shipping. I was shocked to learn that this was their normal response to valuable orders. It turned out that the person in charge of my order wasn't even in the office until the following week, and the customer service representative had no idea why my order wasn't being processed.

After finally getting in touch with the person in charge of my order, I was informed that only a few of the smaller items were in stock, and the rest had to be shipped from suppliers on the other side of the country. This meant that 3-day shipping wasn't possible, and everything had to be collected in one place before being dispatched. I was offered 3-day expedited shipping calculated from the day they had the goods in stock, which wouldn't be that week. This was a laughable offer under the circumstances and clearly just a way to hang on to the extra fee I'd agreed to pay for shipping.

To make matters worse, I was informed that I had allegedly ordered three "oversized" items and would have to pay up to another $60+ in shipping for just one of them, on top of the $70 I had already arranged to pay for the expedited shipping and the "rush processing". The customer service representative apologized and told me she had emailed the webmaster to point out their error, but by this time, I was beyond caring.

They didn't even offer to refund the fee I'd paid for the so-called same-day "rush processing". I canceled the whole order and would strongly advise anyone considering ordering from ActiveForever to place their order by phone and confirm all the details, costs, and delivery dates before agreeing to pay this company anything.

I took the opportunity to respond to their invitation to send feedback, but I received no response or apology. To add insult to injury, they started sending me spam emails, even though I never bought anything from them and don't ever intend to. This was the worst experience I've had at an online store, ever.

I gotta say, I was pretty excited when I found out about ActiveForever. I own a company that makes assisted living devices for the elderly and mobility challenged, and I was looking for a retailer to take over sales in the US so I could focus on container load size sales to foreign distributors. Louis Orloff, the owner of ActiveForever, seemed like a great fit. He contacted me and asked for a sample unit to test and approve, and we did a deal where he would promote and work hard to sell my products on his website and through his corporate clients. He promised to pay me an agreed upon royalty on each unit sold on a monthly basis, and I trusted him to do what he said he would do.

But things quickly went downhill from there. Louis immediately increased the price of my product by 20% even though I told him it was being sold on the internet at a lower price. He didn't respond to any of the leads I sent him, and he didn't promote my product like we had agreed. When I checked his website, my product wasn't even listed in any of his categories, and it wasn't being introduced or promoted like we had agreed. When I asked him about it, he said the product wasn't selling at the higher price and he was selling it at a liquidation price. He promised to change the price back to what we had agreed, but I started to worry about doing business with him.

I started checking out the reputation of his company and it was horrible. Yelp alone has 35 reviews stating AF is the worst customer service they have ever experienced. I decided to disassociate myself with this unethical situation with Louis and get a real partner who I could trust and had the contacts to get these products out to the millions of people and veterans who needed them.

I started a consumer marketing program directed to social media users and built up the exposure I needed to attract the type partner I was seeking. I informed Louis of my plans, but he continued to ask me to pay for his inventory at a higher price than what we had agreed. I told him I wasn't going to pay for it and that he should have put my product on his website where people could actually see it. I spent over $10,000 marketing for him, but nothing changed on his website and his customer service got worse.

Potential partners started contacting me in the fall of 2016, and that's when I demanded payment from Louis and an update on units sold so I could inform my potential partners. I got nothing. I believe for some reason he intended my destruction from the start. He is not only possibly causing my destruction but depriving millions of disabled and mobility challenged people the knowledge of a product that is very unique and will be very beneficial to them and/or their loved ones. The thing that bothers me the most is his depriving millions of vets who served and suffered for our country and could have these devices through the VA program. All is documented.

ActiveForever is a total disaster! I wouldn't recommend them to my worst enemy. I placed an order and they never even sent it. I tried to reach out to them to find out what was going on, but they didn't even bother to respond. Their customer service is a joke. I've never experienced such terrible service in my life. I wouldn't trust them to handle anything important. Stay far away from ActiveForever if you value your time and money.

Ordered a walker from ActiveForever and boy, was I excited to get it! But, let me tell you, the wait was longer than a Sunday church service. I mean, I waited almost two whole months and still didn't receive my order. Can you believe it? I was starting to think they forgot about me. I even called customer service a few times to check on the status, but they just kept telling me it was on backorder. I don't know about you, but I don't have time to wait around for something that may or may not come. So, I finally gave up and cancelled my order. It's a shame, really. I was really looking forward to using that walker. Maybe next time I'll try a different company.

this company is a total ripoff. i ordered some stuff from them and they never sent me any confirmations or told me when my stuff was gonna ship. when i tried to call them, it was like they didn't even exist. and when i finally got through to someone, they were super rude and wouldn't let me return my stuff even though it was still in the package. i wouldn't recommend this place to anyone, not even my worst enemy. i wish i could give them negative stars.

So, I was looking for a stroller that could handle the rough terrain of the beach. I came across ActiveForever and they had a stroller that they claimed was perfect for my needs. However, when I received the stroller, it was not what they had advertised. They sent me a Graco stroller with beach wheels attached to it. This was not what I was looking for and definitely not what they had represented.

When I contacted them to return the stroller, they insisted that I pay for my own shipping. I was not happy about this as I felt that it was their mistake and they should have covered the shipping costs. It was frustrating to deal with their customer service as they were not very helpful.

Overall, I was disappointed with my experience with ActiveForever. They did not deliver what they had promised and their customer service was lacking. I would not recommend them to anyone looking for a specific product as they may not receive what they were expecting.

I recently made a purchase from ActiveForever and I have to say, I was a bit disappointed. While the website had a lot of great products to choose from, I found that many of the items I wanted were out of stock. It was a bit frustrating to go through the whole process of selecting items, only to find out that they weren't available.

One thing I did notice is that ActiveForever seems to be a reseller, as the shipments did not originate from their company. This made me a bit wary, as I wasn't sure if the products were going to be exactly what I ordered or if there would be any issues with shipping.

When I did receive my order, I found that it was not complete. There were a few items missing, which was disappointing. When I tried to cancel the remainder of my order, I was told that it was not possible. This was frustrating, as I felt like I was stuck with items that I didn't really want or need.

Overall, I think that ActiveForever has some great products, but they need to work on their inventory management and customer service. It's important to be upfront with customers about what is and isn't available, and to be willing to work with them if there are any issues with their order. While I may shop with them again in the future, I will definitely be more cautious and make sure that I am getting exactly what I want before placing my order.

So, I was looking for a new peak flow meter and decided to give ActiveForever a try. I placed my order and waited for a confirmation email, but it never came. I was a bit worried, but I figured maybe it was just a glitch in the system or something.

However, when I tried to call their customer service line, I was met with disappointment. No one answered the phone, and they didn't even have a voicemail set up. I tried calling a few more times throughout the day, but still no answer.

I was starting to get frustrated and worried that I had just wasted my money. But then, a few days later, my peak flow meter arrived in the mail. I was relieved, but still a bit annoyed that I had to go through all that trouble just to get my order.

Overall, I would say that ActiveForever has some serious issues with their customer service. It's not okay to not answer the phone or provide any kind of confirmation for orders. However, I did eventually receive my product, so I can't say that they are a complete scam.

If you do decide to order from ActiveForever, just be prepared for some potential hiccups along the way. And maybe try emailing them instead of calling, since that seems to be a more reliable way to get in touch.

So, I was looking for some items and I found ActiveForever. I ordered 2 things that were "in stock" on 3/3/2020. I was so excited to get them! But then, a week later, I sent them 2 emails asking about my orders. I didn't get any reply at all, not even one. I was starting to get worried. But then, on 3/12/2020, I got a notice that one of the items was back ordered until 4/4/2020. Can you believe it took them that long to figure that out? I was so frustrated! I don't think I'll be ordering from this company again. STAY AWAY, DO NOT ORDER FROM THIS COMPANY!

Yo, just wanted to share my experience with ActiveForever. So, I ordered some stuff from them and they said it would take 3-6 days to ship. But let me tell you, that was not the case. I get that things can get delayed and all that, but if you're gonna advertise a certain shipping time, you gotta stick to it or at least update your site if there's gonna be a delay. I was pretty bummed out about it and I don't think I'll be ordering from them again. Just a heads up for anyone else thinking about it.

So, I was looking for a way to make putting on my compression stockings easier and decided to order an evict from ActiveForever. They told me it was delivered to my door, but it wasn't there when I checked. I was pretty frustrated, and it took me ten whole business days of calling and emailing them to get a response. Finally, a representative got back to me and said they were sending a replacement. That was a few weeks ago, and I still haven't heard anything from them since. I've tried calling them, but they never pick up the phone. Honestly, I wouldn't recommend dealing with these guys. They seem like a bunch of charlatans to me!