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AAA Customer Care Service

AAA, Inc.

1000 Aaa Dr.
United States - 32746

Customer Support Phone Numbers

+1 800 222 4357 20 11
+1 407 444 4240 4 1
Web: aaa.com
Hours Monday-Friday 7:00 A.M.-6:00 P.M., Saturday 8:00 a.m.-4:00 p.m.
New Membership Information 1-866-892-1162 or 1-207-780-6840

Customer service hours Monday-Friday 8:00 a.m.-8:00 p.m., Saturday 9:00 a.m.-8:00 p.m.
New quotes hours Monday-Friday 8:00 a.m.-9:00 p.m., Saturday 9:00 a.m.-9:00 p.m.,
Sunday 11:00 a.m.-7:00 p.m.
Insurance Quotes and Information 1-888-210-3478
Founded in 1902, AAA is North America's largest motoring and leisure travel organization and provides its members a full range of travel, insurance, financial and automotive-related services through a network of 1,100 offices.
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AAA Complaints & Reviews

AAA.com / AAA Roadside Assistance

Deborah1967 on Oct 23, 2016
At 3 p.m. we called AAA when a tire blew on my father's 22 foot Hurricane deck boat trailer/boat. We called AAA to send a tow. At 4 p.m. I called for an update and was told Armory Shell Autobody in Virginia MN was supposed to pick us up. When Armory Shell called (I assumed with and ETA...

N/A / Nuisance calls

Wikkit on Oct 22, 2016
I used to use Norton Security but cancelled at least a year ago and I now have another form of security. I have had continual calls from 'ERIC' on an 'out of area' number concerning Norton Security, I have told him on numerous occasions that I do not have and do not want Norton Security...

N/A - Indiana, Indianapolis / Roadside help

Delancy on Oct 20, 2016
Triple-A says they always care about their five star service which I'm confused where they get even five stars from. I had locked my keys out of my car ( that's one of the reasons I decided to get AAA) and I am at work which is an hour away from my home. I had used up all my roadside...

AAA Claims - California, Costa Mesa / Customer service

Wgutierrez on Oct 18, 2016
I am extremely dissapointed with the lack of customer service from my claims adjuster Ashley in the Costa Mesa office and her Supervisor. Ive been calling all week and leaving several voicemail messages and no one has returned my calls. Im beyond frustrated with this company! And to think...

AAA - California, Oakley / Towing

Kenneth Earle Zeilmann on Oct 13, 2016
So I am very dissatisfied with the service of AAA I called to have my car towed an I was told that if I'm going to sell the car then there is nothing they can do I am a platinum member an I can't get my car towed what am I paying you people for if you can give me a simple tow I am taking...

Aaa Automobile Club - California, Riverside / Auto and home insurance

ana2000 on Oct 3, 2016
I switched over thinking that it would be a better insurance but it ended being the worst. Michael Erickson from the Riverside branch in California was so helpful at first. However, once he lied to me and convinced me he was never available after that to answer any of my calls. He said...

Aaa Auto Insurance - California, Oakland / Billing

Antzy on Sep 25, 2016
My husband called AAA to inquire why our auto insurance policy went up to $219 a month. He got the bill down to an appropriate amount by providing the necessary information and asked for another bill. It is September 25th and we have yet to see a revised bill for the beginning of our...

AAA / Roadside service customer relations

K.A Wilson on Sep 24, 2016
4.30 pm yesterday I called AAA due to a flat tire and I couldn't remove the bolts to change it, The 1st operator took my location which was Queens Blvd between 55 ave and 55rd, he took my cell number 2 times as he read it back wrong the 1st time, "help will be there in 50 mins at the...

AAA - New York, Brooklyn / Roadside service

James E.Russell on Sep 19, 2016
I called AAA for roadside service for my stall classic car Saturday (September 17, 2016) at 7:12pm. I was told I would receive service in about 50 minutes, after a hour I called them back I was then told my ETA had been upgraded!!! to another 53 minutes. Another passed & a AAA truck...

N/A / Yahoo's idiocy

Thomas Hally on Sep 14, 2016
This :always" happens. I log-in to yahoo correctly then they are supposed to send a code They never do-and my telephone number has not changed. What for? Either you are paranoid or there is a $$$ incentive for you to. I most assuredly is not convenient nor is it necessary. I have been...

N/A / Kraft macaroni and cheese ready made dinner

Smoph on Sep 7, 2016
I purchased 3 tubs macaroni and cheese ready made dinner in Dublin Ireland. The classic version. When I opened the tub, the smell was so awful. There was no sachet of cheese that you usually put on. There was a brown gloop on top of the pasta. I opened the 3 other tubs, they were the exact...

AAA / Roadside assistance customer service

Glynna_jackson on Aug 22, 2016
I pay every year for the 10 free tows. Plus rv. 100. For up to 100 miles 10 times. I called to have my truck towed to my mechanics house after I broke my foot. Two days later called to have it towed back to my house and they would not, saying it would be a cash call. The stupidest excuse...

AAA - California, Oakland / Claims Department

*DJ on Aug 5, 2016
AAA haha if there service was a part of the alphabet it would be ZZZ dead last ! I have had no calls concerning any of my concerns when it comes to my claim! I always have to attempt to contact them... very unprofessional. Let me make it simple cut dry dont no why ive been paying...

AAA Life Insurance Company - Nebraska, Omaha / Hospital Plan - Awful, Unresponsive

coolest1 on Jul 19, 2016
My 97 year old mother purchased a hospital plan fro AAA Life Insurance Company and passed away April 1st 2016. I contacted AAA to cancel the policy and stop the auto-deduct from her checking account and request a refund of premiums after February, 2016. I sent them all documentation...

AAA - Illinois, Oak Brook / Roadside service

AAA roadside service on Jul 14, 2016
At 9:o5 AM this morning (7/14) I phoned Triple AAA for roadside service...I needed a jump. At 10:05 I called again to determine why is it taking so-o long since the weather was clear. I was told the driver could not reach me by phone. I told yourgirl that was a lie since I had givenher two...

AAA - Florida, Yeehaw Junction / Tow Service

Cartermegan on Jul 11, 2016
Hello my name is Megan Carter and I am riding with Rose Richards address 10549 Lakeshore Drive Clermont FL. Rose is a AAA policy holder, I would of been until this evening. At 8:30pm my Jeep Liberty radiator pump blew leaving me, my fiancé and my mother in law stranded on the Florida...

AAA / Roadside Assistance

oakhillmom on Jul 5, 2016
Recently I was traveling out of state and blew a tire on the interstate. I called AAA and was told that I was top priority since I was sitting on the edge of the interstate and it was dangerous. I waited for over two hours!! Then when the towing company called me, he said that my location...

AAA - California, Concord / Claims Department

BradK79 on Jun 23, 2016
I was in a car wreck and the person that caused the accident was insured by AAA, they said my truck was a total loss and would be sending me a check over a year ago, AAA sold my truck even tho i never signed it over the title nor did i sign any other release, i never got the check but AAA...

AAA - Michigan, Livonia / Life Insurance

grgp on Jun 9, 2016
I have had a small policy with AAA for many years. Responding to a mailing, I called for info and decided to upgrade my policy and apply for my husband. I was given false information regarding rates. I was told that a physical would allow for a lower rate of $102, or I could take the...

AAA - Florida, Orlando / Roadside Assistance

Aaron Mi. on May 14, 2016
Dear AAA, You are a PIECE OF SHIT!!! It is 10:04pm EST now. I called you at 6:42pm EST to obtain a gallon of gas so that I could make it home in a timely and safe fashion. I am not sure when companies got so big to not care about their customers who pay their hard earned money for your...

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