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14 Reviews matching “werner attic ladder”

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Werner Enterprises - ladder hing broke Complaint I have the werner attic steps model 2208 mk2, i was in the attic and as i was coming down the steps the lower left hinger broke causing me to fall, in turn my left leg and lower back is hurting now...

Werner Enterprises - ladder hing broke - Photo 1

Werner Enterprises - ladder hing broke - Photo 2

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Werner Ladder - Terrible service! Complaint Was using our Werner attic ladder, when it collapsed! Have video of it occurring! We were putting up a camera when the collapse occurred! Seems the model has been redesigned since ours was purchased.

Global Industrial - 2 werner aluminum compact attic ladder 18"w x 9'10" - aa1510b; stock #640791 Complaint On 9/26/2020, we purchased 2 ladders from Global Industrial. We were excited about these ladders from them, but their customer service is some of the worst we've experienced. The two ladders arrived...

Global Industrial - 2 werner aluminum compact attic ladder 18"w x 9'10" - aa1510b; stock #640791 - Photo 1

Global Industrial - 2 werner aluminum compact attic ladder 18"w x 9'10" - aa1510b; stock #640791 - Photo 2

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Werner Ladders - Attic Ladder S2208 werner does not provide replacement for there products Complaint I purchased a WERNER Ladder Hinges broke ribetes broke on the first section of the ladder fell apart I contacted Werner and said that They did not replace hinges or had them available that I Had to...

faulty hinges Response Werner Attic Ladder S2210, Mark 7, 7/07, broken hinge rivet between the top and second to top sections. The hinge now flops around. Luckily it didn't collapse completely when it broke - I felt a jerk...

faulty hinges Response These ladders are dangerous, my wife less than 140lbs and an arm full of Christmas decorations took a nasty fall when the cheap pot metal hinge broke on our 4 year old s2210 Werner attic ladder. Ron in CA

faulty hinges Response Just to let you know that I contacted Werner customer service regarding the faulty hinge on my attic ladder and they are sending out a new attic ladder at no cost with free shipping. Apparently thi...

faulty hinges Response My attic ladder of 4 years (werner) the hinge bolt sheared. I rarely use the ladder ... only to go to the attic about 3 or 4 times a year... bad design. See pictures. I've contacted the company but no response as of today.

faulty hinges Response I have a 2508 attic ladder and a hinge broke at the pivot point rivit, replaced with a bolt. Now the lower rivits are all failing. I called Werner - got the number from Consumer protection agency...

faulty hinges Response Well, just got off the phone with Werner and the copany that they bought these ladders from (they say) has gone out of business and they do not offer replacement parts even for this ladder. They have...

faulty hinges - Photo 1 - comment #1216801

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Terrible service! Response I was using my Werner Aluminum (attic) ladder when they snapped, causing me to fall to the concrete floor. I was later found unonscious. I received a shattered wrist that required extensive surgery. The steps were less then 3 years old!

faulty hinges Response My aluminum Werner pull down failed today. I was going up into the attic to get my Scott's spreader. I was about 2/3rds of the way to the ten foot ceiling when one of the hinge pins sheared causing...

faulty hinges Response I have had the same issue with mine--the hinges on my S2210 are made of a CAST POT METAL which everyone knows is about the most brittle material made--they would probably be better if they were made...

faulty hinges Response Same problem with the Werner s2210. Luckily I was only on the second step from the bottom when the bottom hinge broke in an identical manner to the picture shown above. The ladder is 7 yrs old and...