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anycubic mega - s
The worst online experience that I have ever had.
I've bought an anycubic mega s from www.3dprintersbay.com but from the moment I opened the box I thought there was something wrong with it. Because the printer doesn't look exactly like the printer on their website or on YouTube videos. Like on YouTube videos and on a couple pictures on the website you can see anycubic mega - s that is written on the printer but on mine is only written anycubic. Also the cables are of very poor quality. Some cables come even loose so that the printer doesn't work. Some other cables are fixed in place with glue. You can even see the glue. The cables are fixed very badly. So I think that this printer is a cheaper fake one. Maybe one that didn't pass the quality test but that they sell for cheaper but don't say anything to the costumer. Or it's also possible that they buy the printer from aliexpress and sell it for more like a dropshipping company. You pay for a real one, you expect a real one but you get a very bad one.
Other than the appearance of the printer.
My first print went very good actually but then. My next prints didn't work anymore. Some prints worked from the beginning but suddenly the filament didn't come out of the hotend anymore. So you wait a whole night to see in the morning that only half of it is printed. I tried to find solutions online but nothing worked. I also replaced the hotend with a replacement that was also in the box but the problem was there again. So I only could print one thing the first day. For the rest of the time I only had problems with it.
So I wrote a mail to http://www.3dprintersbay.com to tell them my problem. First they asked the S/N number. What I don't even know what they mean with it. Probably it's the serial number but I'm not sure and they are also not really helpful to tell me where I can find the number. So I asked where I can find it but they haven't replied me for a while.
So my opinion. Really don't buy anything from http://www.3dprintersbay.com because if there is a problem, probably they won't help you and you're not sure if the printer will be qualitative or not.
The complaint has been investigated and resolved to the customer's satisfaction.
Is 3DPrintersBay legit?
3DPrintersBay earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
3DPrintersBay resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
A long registered date for 3dprintersbay.com can be seen as a positive aspect for 3DPrintersBay as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of 3DPrintersBay's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
3dprintersbay.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several positive reviews for 3DPrintersBay have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
The 3DPrintersBay website has a cookie consent banner indicating the use of cookies for data collection. Reviewing the privacy policy and terms of use is crucial to understanding how the data is used and ensuring compliance with regulations.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
3dprintersbay.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
3dprintersbay.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from 3DPrintersBay.
However ComplaintsBoard has detected that:
- 3DPrintersBay protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Overview of 3DPrintersBay complaint handling
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3DPrintersBay contacts
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3DPrintersBay emailssupport@3dprintersbay.com100%Confidence score: 100%Support
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3DPrintersBay address3501 Jack Northrop Ave., Suite № ALE976, Hawthorne, California, 90250, United States
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