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CB Online Scams Review of Wow mobile
Wow mobile

Wow mobile review: Scam 2

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Author of the review
4:27 pm EDT
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I ordered what I thought was a legit business along with products and services for the WOW Mobile service which had unlimited texting, data and so on. I guess it was TOO GOOD to be true. After 3 weeks of not receiving any products/servcies from the company I called the number listed. The number ONLY has a pre-recorded voice that says you have to send them an e-mail to their customer service department. What legit business doesn't have a person you can talk to? So I sent an e-mail and told them I had not received any products/services and wanted a refund. They told me I COULD NOT receive a refund. I then told them again that I have not recevied anything from the company and wanted my entire purchase price back from them. They then sent back an e-mail saying they would forward this to their accounting department. I didn't heard back from anyone. I have since contacted the BBB, my bank and an attorney trying to get my money back. This seems to be a scam and a not very reliable copany that is making hype claims about their products and services which no one has even seen yet.

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Nash
US
Aug 18, 2016 7:54 am EDT

Over 5 business days to port my ph number!

they have a phone number for customer support that puts me on never ending hold!

No one has every answered when i call

They dont reply to emails in a timely manner - I had a problem with my phone not working and emailed them twice and NEVER got a reply back.

They are a business that leases lines from Tmobile so trying to get tech support is impossible because I am not a n authorized account holder so Tmobile wont release any info account # or anything!

WoW Mobile your customer services sucks and I'll never recommend any one to you!

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WowIHateThis
Newnan, US
May 09, 2023 11:24 am EDT

Why would you ever choose Wow Way service when stuff like Straight Talk exist with Unlimited Plans only a bit more expensive with like 80gigs of 5G usage and 20GB 5g Hotspot w actual Unlimited text and talk for 65 a month? No contract too just like wow claims. Or Boost Mobile, or any service like it that's been around much longer. ps: at I know for Straight Talk they use Verizon towers, the other no contract services use T Mobile, AT&T, etc.

Point is, a little research on WideOpenWest would reveal a crap company with crap support and services always a decade behind the norm. I've seen them swindle my parents and they still use that damn service for Internet and Canle...5 yeaea ago had a TV guide menu that was legit out of the late 90s.

Think about it...they need you to OPEN WIDE whenj you sign up for them, and expect a thank you afterwards