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Western Dental Customer Care Service

Western Dental Services, Inc.

530 South Main Street
Orange
California
United States - 92868

Customer Support Phone Numbers

Phone:
+1 866 319 9409(Customer Service) 1 3
+1 800 579 3783(Make an Appointment) 1 1
+1 888 256 9976(Auxillaries and Staff) 0 0
+1 866 620 8390(Billing Information Arizona and California) 2 2
+1 888 891 2354(Billing Information Nevada) 0 0
Corporate - corporate@westerndental.com
Career Opportunities - recruiting@westerndental.com
 

Western Dental Complaints & Reviews

Western Dental / Dentures don't fit right

Co
Connie S Owens on Dec 5, 2016
The process began about two months back, cannot find the exact date of the first appointments but should have known then I would have difficulty. Limited with Denti-Cal. The first time I was scheduled for a denture repair, no technician and by that time I was hungry, distressed and tired...

Western Dental / Bear Valley Rd, Victorville / Poor customer service and prompt appointment managing

On DECEMBER 3, 2016 my daughter Candilynn Satterwhite had an 8:00am appointment we arrived at 7:55am we were the first to check in. Other 8:00 appointments arrived after us signed in after us but was called before we were she did not get called until 8:48 I asked the receptionist why wa...

Western Dental / Dentist - billing

Tc
Tcct on Nov 25, 2016
Following correspondent clinics of both Medi-Cal and 1Dental, went to the Vacaville office for the free exam to get started on a course of some serious work (that time of life when teeth just break). Waited about 25 mins. got x-rayed, then looked over by Dr. Lopez, really fast. The assistant...

Western Dental, Tracy, CA / The amount of time we waited is absurd!

Br
Bruno Martinez on Nov 17, 2016
Every time we go they make us wait a lot but today 11/17/16 they made us wait two hours and a half to continue with a treatment on braces but ended up not happening because we had to give them a paper signed by our other dentist that did cleanup and extraction, the absurd part is that they...

Western Dental / Problems with extra booking patients at the same time and bad attitude customer service

Or
Orutra on Nov 10, 2016
I had 3 of mi kids to be seing today a my first kid was supposed to be seen at 2pm nothing happen untill 4:30 pm and after being seen told them about my next kid to seen at 4pm and it's almost 5pm nothing happend were still waiting .my las kid to be seen at 5pm there running late as the...

Western Dental / Denture/Dentist/cleanliness!!!

Ci
Cindyt on Sep 16, 2016
I finally talked my boyfriend into getting dentures, I had such a wonderful experience with the western dental I went to in Sacramento (on florin and bowling) I just assumed they were all about the same. "I was so wrong" his insurance set him to the one in Sacramento ( on Stockton Blvd and...

Western Dental / I wait time and how rude they are

13
1398lemon on Aug 3, 2016
Now I made app t at 230 I I wasn't seen until 430 that don't make no scent why what is the spot sit for me I was very in happy with them I would no seen nobody to them the one in East San diego 4112marbought San Diego I will never do it The people was very. Rudyard and by No kind of customer sever

Western Dental / Dental Work

Mg
MGroh on Jul 15, 2016
I went to Western Dental in Rancho Cucamonga, Ca. in January 2016 for tooth ache. I knew going that I would need my bottom teeth pulled and would need dentures. I waited to see the dentist longer than I saw the dentist. She came in looked at my teeth and x-rays rambled off what needed to...

Western Dental / Fraudulent billing practices

Ka
Karl Carrasco on Jul 8, 2016
I started some dental work earlier this year. Just a replacement crown which cost $930 total. But I was late on a couple of due dates and they charged me $25 per incident. Last month in June on the 22nd, I was notified by someone in their corporate office that I would be charged another...

Western Dental / Dental Service

Je
jeff123344 on Mar 17, 2016
“2005” Los Algadonas Mexico. I crossed the border to have some dental work done. I couldn’t afford the insane prices of American dentistry. As I crossed through the gates I found the small hands of children all around me. “Chiclets” one called out. The boy at his side shoved a small tin can...

Western Dental / Unanswered questions regarding my daughters ortho treatment

Vi
Victoria Gumila on Mar 7, 2016
My daughter Michaella Gumila went to Western Dental for braces. The duration of the treatment was 18-24 months. During the course of treatment, my daughter's personal dentist was calling the ortho to coordinate the next plan of treatment as we know that she will need transplant after...

Western Dental / Billing

Re
Reviewer20636 on Dec 11, 2015
Their billing is horrible. My son had an appointment on 11/20 which was covered but some of the laughing gas would cost 140. Which was fine, the doctor was great. I was expecting to pay at that visit, however they did not mention any payment and rescheduled me a follow up and I forgot to...

Western Dental / Billing department problems

Am
Amanda Jo N. on Dec 1, 2015
I have non stop problems with this company's billing department. They are very incompetent. They try and charge me several fees that are bogus. When they get your payment they apply it to someone else's account or they say they never received it even though it has cleared your...

Western Dental / Refund/ Billing

Re
Reviewer32073 on Nov 23, 2015
My husband and I were charged in April for over $550 for a procedure he was going to do in May. Due to my husbands other health issues we did put the procedure (wisdom teeth) to a hold. We contacted Western Dental and they were to refund us. But instead we began receiving bills for...

Western Dental / Tooth Extraction

An
Anonamous Patient on Oct 1, 2015
This review reflects my experience with James Sunwoo, and this review is not intended to be critical of the dentist office he is working for. James Sunwoo is an oral surgeon who at least the time of this review date, works with Western Dental, he is the dentist who does the tooth...

Western Dental / X-Ray of teeth is unpleasant

Sc
scovartwo on Sep 13, 2015
This is my second review of my local Western Dental, I just remembered of the past bad experiences I had at this same dentist office, and now I am motivated to write about those experiences, to allow others to know what to look out for if ever visiting this dentist office. The first complaint i...

Western Dental / Customer service - lack of compassion-incompetent

Pa
Paulinehughes on Sep 12, 2015
Brought bother kids(son) 15 and (daughter)11 for dental work. Daughter needed three baby teeth pulled and two fillings. She was in the chair less than 7 minutes before being sent back out to waiting room. Dentist Dr Dhillon, refuse to continue treatment because she began to tear up when he...

Western Dental / Prescribed Motrin for an aching tooth needing to be pulled

Sc
scovartwo on Sep 12, 2015
4 days ago my tooth began to hurt to the point it was obvious it needed to be pulled. I already had work done on this tooth, and I was hoping Medi-Cal could eventually increase their coverage of procedures so that I could use my Medi-Cal to pay for a root canal, and so when my tooth began...

Western Dental - Salinas Ca / Poor Service - Paid for Services Not Completed ETC!!!

Je
jensended on Sep 4, 2015
After having lost insurance coverage to go to our regular dentist was forced to use this company who will refer to less than adequate! They gave a list of required work to be performed which seemed reasonable; however, finally being able to go back to my regular dentist, found that the...

Western Dental / Incomplet, uncompassionate care

Ni
NicoleLine on Aug 7, 2015
At first, I was pleased to get a four o'clock appointment on a Friday to get a lost filling repaired. I even took time off work to come in 30 minuets early after receiving a call requesting I do so. However, after the courteous staff x-rayed me, I was escorted to the front of the...

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