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Western Dental

Western Dental Services, Inc.

530 South Main Street
United States - 92868
Customer Care
+1 866 319 9409(Customer Service) 0 0
+1 800 579 3783(Make an Appointment) 0 0
+1 888 256 9976(Auxillaries and Staff) 0 0
+1 866 620 8390(Billing Information Arizona and California) 0 0
+1 888 891 2354(Billing Information Nevada) 0 0
Corporate - corporate@westerndental.com
Career Opportunities - recruiting@westerndental.com
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Western Dental Complaints & Reviews

Western Dental - California, Oceanside - Refund/ Billing

Posted: 2015-11-23 by    Reviewer32073
Complaint Rating:  0 % with 0 votes
My husband and I were charged in April for over $550 for a procedure he was going to do in May. Due to my husbands other health issues we did put the procedure (wisdom teeth) to a hold. We contacted Western Dental and they were to refund us. But instead we began receiving bills for services...

Western Dental - California, Ventura - Tooth Extraction

Posted: 2015-10-01 by    Anonamous Patient
Complaint Rating:  0 % with 0 votes
This review reflects my experience with James Sunwoo, and this review is not intended to be critical of the dentist office he is working for. James Sunwoo is an oral surgeon who at least the time of this review date, works with Western Dental, he is the dentist who does the tooth extractions....

Western Dental - X-Ray of teeth is unpleasant

Posted: 2015-09-13 by    scovartwo
Complaint Rating:  0 % with 0 votes
This is my second review of my local Western Dental, I just remembered of the past bad experiences I had at this same dentist office, and now I am motivated to write about those experiences, to allow others to know what to look out for if ever visiting this dentist office.
The first complaint...

Western Dental - Customer service - lack of compassion-incompetent

Posted: 2015-09-12 by    Paulinehughes
Complaint Rating:  0 % with 0 votes
Brought bother kids(son) 15 and (daughter)11 for dental work. Daughter needed three baby teeth pulled and two fillings. She was in the chair less than 7 minutes before being sent back out to waiting room. Dentist Dr Dhillon, refuse to continue treatment because she began to tear up when he gave...

Western Dental - Prescribed Motrin for an aching tooth needing to be pulled

Posted: 2015-09-12 by    scovartwo
Complaint Rating:  0 % with 0 votes
4 days ago my tooth began to hurt to the point it was obvious it needed to be pulled. I already had work done on this tooth, and I was hoping Medi-Cal could eventually increase their coverage of procedures so that I could use my Medi-Cal to pay for a root canal, and so when my tooth began hurting,...

Western Dental - Salinas Ca - Poor Service - Paid for Services Not Completed ETC!!!

Posted: 2015-09-04 by    jensended
Complaint Rating:  0 % with 0 votes
After having lost insurance coverage to go to our regular dentist was forced to use this company who will refer to less than adequate! They gave a list of required work to be performed which seemed reasonable; however, finally being able to go back to my regular dentist, found that the work...

Western Dental - Nevada, Sparks - incomplet, uncompassionate care

Posted: 2015-08-07 by    NicoleLine
Complaint Rating:  0 % with 0 votes
At first, I was pleased to get a four o'clock appointment on a Friday to get a lost filling repaired. I even took time off work to come in 30 minuets early after receiving a call requesting I do so. However, after the courteous staff x-rayed me, I was escorted to the front of the office....

Western Dental - California, Los Angeles - unethical contract

Posted: 2015-07-10 by    Oscar Mendoza
Complaint Rating:  0 % with 0 votes
Western Dental gave me only verbal explanation of their benefits, indicating that at any point I would cancel my contract with them if I would get a Dental Insurance, something that I did, now that I have an insurance I took it there and they do not want to take my insurance for future treatments,...

Western Dental - California, Redwood City - filled wrong teeth

Posted: 2015-07-07 by    David F Wilson
Complaint Rating:  0 % with 0 votes
BEWARE OF WESTERN DENTAL!!! I’m 45 years old and this was my 1st cavity filling experience ever. The 1st time I went in the found a cavity and wanted to fill it immediately. They gave me an appointment for the very next morning. I waited 5 hours to be seen. They pulled up some one else...

Western Dental Folsom - no service

Posted: 2015-04-22 by    Michael A Henderson
Complaint Rating:  0 % with 0 votes
I made an appointment with the Folsom office, which is the nearest dental office to me that accepts Medi Cal. It's 78 miles away, or 90 minutes drive, each way. I got there early, and filled out the forms. I went right in, and the radiologist did a great job on my full mouth xrays. She...

Western Dental Bakersfield - worst billing

Posted: 2015-02-12 by    dedicated person who pays my bills
Complaint Rating:  0 % with 0 votes
I had my daughter and son go to this dentist in April 2014. They both were checkups and ended up with my daughter getting her fillings and my son had a cleaning. I wanted to go thru them for my son who needs braces but his dad said no that they are the worst dentist company to go thru so only...

Western Dental - Emergency Appointment unavailable

Posted: 2014-11-07 by    Lyric1027
Complaint Rating:  0 % with 0 votes
Was on hold for 30 min only to be transferred to another person. Stayed on hold for another 20 min for them to tell me they do not have any emergency appointments available. I called lastnight at 7pm and a doctor calls me back at 3am! Western Dental is just horrible. Not to mention the staff!...

Western Dental - Poor srevice and shotty Billling Practices

Posted: 2014-10-15 by    Keithd24
Complaint Rating:  0 % with 0 votes
I'm in the midst of a billing nightmare all brought about by a payment that was 10.00 short. This lack of payment and lack of a notice to inform us, ultimately landed the account in collections. This 10 dollars has grown to roughly 450.00. Every payment that was sent after being sent to...

Western Dental - Bad Billing and Fraudulent Contract

Posted: 2014-10-10 by    Keyrt
Complaint Rating:  100 % with 1 votes
I went in and have my daughter checked by their Ortho Doc.
At first everything went well. We 2 insurances covering my daughters braces. Then
problem starts coming in. First, they never get our “Basic Info” like Names,
address and Phone numbers correct in spite...

Western Dental - Arizona, Tempe - APPOINTMENT/SCHEDULING

Posted: 2014-09-07 by    victorialuz
Complaint Rating:  0 % with 1 votes
On 9/6/2014 I called to get an emergency appointment for my husband. I explained to the women that he was in a lot of pain and needed to be seen. She gave us an 11:45 appointment. Mind you we live 55 miles away. 15 minutes later my husband gets a call from Western Dental to confirm his 11:45...

Western Dental - California, LOMITA - Liars, negligent, rude, unprofessional

Posted: 2014-07-29 by    PRAYINGFORCHANGE
Complaint Rating:  100 % with 3 votes
This company called western dental is terrible. . . Unprofessional, rude, negligent, liars, discriminating.
I went in to my local western dental for treatment had some extractions done etc. . . On medi cal need a root canal had to dang near beg for that, because they don't want...

Western Dental - Billing and service

Posted: 2014-07-26 by    dr tre
Complaint Rating:  0 % with 0 votes
Senior citizens beware! Western Dental advertises with deceptive business practices. They recently messed up my mother's root canal and refused to pay for a retreatment. Root canals can cost anywhere between 1100-2000 and they were only willing to refund 395 on the cost of retreatment....

Western Dental - Taking for ever

Posted: 2014-06-29 by    alex14585
Complaint Rating:  0 % with 0 votes
I got braces with Western Dental first thing first with out signing anything I ask for a free consultation they did x rays a we sat down and she told me its was going to be 4665 and my insurance was going to cover 1500 which I already knew my insurance don't cover ortho but she refuse to...

Midwestern Dental - Michigan, Dearborn - High prices and dentist is incompetent

Posted: 2014-04-18 by    pushin
Complaint Rating:  0 % with 0 votes
I want to warn all people that Midwestern Dental is the horrible place and the dentist there was incompetent and rude. I made the appointment, but when I came to this place, I waited 40 minutes while the dentist appeared at his working place. After that he did almost nothing and my tooth pained...

Western Dental - Fraudulent billing

Posted: 2014-03-23 by    Zhanna asatryan
Complaint Rating:  100 % with 3 votes
I went to Western dental for implants consultation, they checked my insurance and presented me with contract .
I agreed, signed the contract and work begun.
When I got my statements my total was never the amount, that was on contract, and when I asked lady in the office she said...

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