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Western Dental Customer Care Service

Western Dental Services, Inc.

530 South Main Street
Orange
California
United States - 92868

Customer Support Phone Numbers

Phone:
+1 866 319 9409(Customer Service) 1 2
+1 800 579 3783(Make an Appointment) 0 1
+1 888 256 9976(Auxillaries and Staff) 0 0
+1 866 620 8390(Billing Information Arizona and California) 2 2
+1 888 891 2354(Billing Information Nevada) 0 0
Corporate - corporate@westerndental.com
Career Opportunities - recruiting@westerndental.com
 
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Western Dental Complaints & Reviews

Western Dental / I wait time and how rude they are

13
1398lemon on Aug 3, 2016
Now I made app t at 230 I I wasn't seen until 430 that don't make no scent why what is the spot sit for me I was very in happy with them I would no seen nobody to them the one in East San diego 4112marbought San Diego I will never do it The people was very. Rudyard and by No kind of customer sever

Western Dental / Dental Work

Mg
MGroh on Jul 15, 2016
I went to Western Dental in Rancho Cucamonga, Ca. in January 2016 for tooth ache. I knew going that I would need my bottom teeth pulled and would need dentures. I waited to see the dentist longer than I saw the dentist. She came in looked at my teeth and x-rays rambled off what needed to...

Western Dental / Fraudulent billings practices

Ka
Karl Carrasco on Jul 8, 2016
I started some dental work earlier this year. Just a replacement crown which cost $930 total. But I was late on a couple of due dates and they charged me $25 per incident. Last month in June on the 22nd, I was notified by someone in their corporate office that I would be charged another...

Western Dental - California, Watsonville / Dental Service

Je
jeff123344 on Mar 17, 2016
“2005” Los Algadonas Mexico. I crossed the border to have some dental work done. I couldn’t afford the insane prices of American dentistry. As I crossed through the gates I found the small hands of children all around me. “Chiclets” one called out. The boy at his side shoved a small tin can...

Western Dental - California, Santa Clara / Unanswered questions regarding my daughters ortho treatment

Vi
Victoria Gumila on Mar 7, 2016
My daughter Michaella Gumila went to Western Dental for braces. The duration of the treatment was 18-24 months. During the course of treatment, my daughter's personal dentist was calling the ortho to coordinate the next plan of treatment as we know that she will need transplant after...

Western Dental / Billing

Re
Reviewer20636 on Dec 11, 2015
Their billing is horrible. My son had an appointment on 11/20 which was covered but some of the laughing gas would cost 140. Which was fine, the doctor was great. I was expecting to pay at that visit, however they did not mention any payment and rescheduled me a follow up and I forgot to...

Western Dental / Billing department problems

Am
Amanda Jo N. on Dec 1, 2015
I have non stop problems with this company's billing department. They are very incompetent. They try and charge me several fees that are bogus. When they get your payment they apply it to someone else's account or they say they never received it even though it has cleared your...

Western Dental - California, Oceanside / Refund/ Billing

Re
Reviewer32073 on Nov 23, 2015
My husband and I were charged in April for over $550 for a procedure he was going to do in May. Due to my husbands other health issues we did put the procedure (wisdom teeth) to a hold. We contacted Western Dental and they were to refund us. But instead we began receiving bills for...

Western Dental - California, Ventura / Tooth Extraction

An
Anonamous Patient on Oct 1, 2015
This review reflects my experience with James Sunwoo, and this review is not intended to be critical of the dentist office he is working for. James Sunwoo is an oral surgeon who at least the time of this review date, works with Western Dental, he is the dentist who does the tooth...

Western Dental / X-Ray of teeth is unpleasant

Sc
scovartwo on Sep 13, 2015
This is my second review of my local Western Dental, I just remembered of the past bad experiences I had at this same dentist office, and now I am motivated to write about those experiences, to allow others to know what to look out for if ever visiting this dentist office. The first complaint i...

Western Dental / Customer service - lack of compassion-incompetent

Pa
Paulinehughes on Sep 12, 2015
Brought bother kids(son) 15 and (daughter)11 for dental work. Daughter needed three baby teeth pulled and two fillings. She was in the chair less than 7 minutes before being sent back out to waiting room. Dentist Dr Dhillon, refuse to continue treatment because she began to tear up when he...

Western Dental / Prescribed Motrin for an aching tooth needing to be pulled

Sc
scovartwo on Sep 12, 2015
4 days ago my tooth began to hurt to the point it was obvious it needed to be pulled. I already had work done on this tooth, and I was hoping Medi-Cal could eventually increase their coverage of procedures so that I could use my Medi-Cal to pay for a root canal, and so when my tooth began...

Western Dental - Salinas Ca / Poor Service - Paid for Services Not Completed ETC!!!

Je
jensended on Sep 4, 2015
After having lost insurance coverage to go to our regular dentist was forced to use this company who will refer to less than adequate! They gave a list of required work to be performed which seemed reasonable; however, finally being able to go back to my regular dentist, found that the...

Western Dental - Nevada, Sparks / incomplet, uncompassionate care

Ni
NicoleLine on Aug 7, 2015
At first, I was pleased to get a four o'clock appointment on a Friday to get a lost filling repaired. I even took time off work to come in 30 minuets early after receiving a call requesting I do so. However, after the courteous staff x-rayed me, I was escorted to the front of the...

Western Dental - California, Los Angeles / unethical contract

Os
Oscar Mendoza on Jul 10, 2015
Western Dental gave me only verbal explanation of their benefits, indicating that at any point I would cancel my contract with them if I would get a Dental Insurance, something that I did, now that I have an insurance I took it there and they do not want to take my insurance for future...

Western Dental - California, Redwood City / filled wrong teeth

Da
David F Wilson on Jul 7, 2015
BEWARE OF WESTERN DENTAL!!! I’m 45 years old and this was my 1st cavity filling experience ever. The 1st time I went in the found a cavity and wanted to fill it immediately. They gave me an appointment for the very next morning. I waited 5 hours to be seen. They pulled up some one...

Western Dental Folsom / no service

Mi
Michael A Henderson on Apr 22, 2015
I made an appointment with the Folsom office, which is the nearest dental office to me that accepts Medi Cal. It's 78 miles away, or 90 minutes drive, each way. I got there early, and filled out the forms. I went right in, and the radiologist did a great job on my full mouth xray...

Western Dental Bakersfield / worst billing

I had my daughter and son go to this dentist in April 2014. They both were checkups and ended up with my daughter getting her fillings and my son had a cleaning. I wanted to go thru them for my son who needs braces but his dad said no that they are the worst dentist company to go thru so...

Western Dental / Emergency Appointment unavailable

Ly
Lyric1027 on Nov 7, 2014
Was on hold for 30 min only to be transferred to another person. Stayed on hold for another 20 min for them to tell me they do not have any emergency appointments available. I called lastnight at 7pm and a doctor calls me back at 3am! Western Dental is just horrible. Not to mention the staff! Ok. Unbelievable.

Western Dental / Poor srevice and shotty Billling Practices

Ke
Keithd24 on Oct 15, 2014
I'm in the midst of a billing nightmare all brought about by a payment that was 10.00 short. This lack of payment and lack of a notice to inform us, ultimately landed the account in collections. This 10 dollars has grown to roughly 450.00. Every payment that was sent after being sent...

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