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Purchased a Vizio L30 TV from Sam's for $1,298.00. Remote control quit working. Sam's "repaired" it (said poorly soldered connections), lasted 2 months and quit again. Sam's has promised 6 times to repair it again but never does. Wrote letter to Sam's in January - they don't bother to reply! Purchased a new remote control from Radio Shack but need the proper code to program it. Vizio CANNOT come up with the code that will work with their TV.
So, I'm stuck with a $1300 TV that you have to get up and press a little button every time you want to change the volume or channel - just try going from channel 2 to channel 75 ( 73 presses of the channel button). Don't buy a Vizio TV and don't buy any TV from Sam's Club.
I bought two Vizio LCDTV's in October. First one was a 32 inch model, The chasis was seperated from the back with a piece of metal staicking out the side of the TV. Called Sears they said call service. I did service never called back to make an appointment.
Sears would do nothing to replace the TV. They did make calls to Vizio which my have paid off. But Vizio's customer service is the rudist people I have ever dealt with. They hang up on you two or three times in a day. They say that when a product leaves their facility that it is perfect. BS It is now 3 months later and TV has not been fixed or replaced.
2nd set 37 " Vizio bought October 1 , 2007. Have had niothing but trouble with the sound on this TV. Have to set sound between 65 and 100 to hear program. Sears repairman came in said set is okay you are just going to have to live with the problem. Needless to say I don't want him back. The cable Company has been really trying to get the sound fixed. They have given me 3 different boxes. Still the same problem. I called Vizio service and the man says oh that set has a sound problem , I will send you a part that you plug into the back it will fix trhe problem. Well the part came on Jan. 18, 2008. Guess what wrong part they sent me another Remote control. So I call them and they say okay lets see and they hung up. So I call back and a lady answers and takes all of my info again and then says I can not help you, you will have to wait for techinacal support.
So a young man comes on the line 15 minutes later..I give him all the information about the set. He said to me you were sent the part I said no I received a remote. After 10 minutes of arguing he said okay I will send out the part express. I hate Vizio so much that I want to get rid of the 37 Inch.
Thanks for the heads up on the Vizio T.V's , I'm a Sam's member and I always wondered about these no name Vizio T.V.'s I try to lean towards the popular names even if it costs a little more.