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VitalChek Logo

VitalChek

PO Box 933
Dayton, Ohio 45401
United States
Customer Care
Phone:1-800-543-6862
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VitalChek Complaints & Reviews

Vitalchek - VitalChek not providing documents

Posted: 2015-02-19 by    MHHughes
Complaint Rating:  0 % with 0 votes
I paid VitalChek to provide a divorce decree. They sent the request to the Colorado Department of Public Records. The state of Colorado did not send the documents. Upon contacting VitalChek several (5) times, and being on hold for 15 - 20 minutes each time, I was told, "we have completed...
Complaint comments Comments Complaint country United States Complaint category Bad Business Partners

Vitalchek - Paid for product i did not receive

Posted: 2015-01-19 by    tat-2015
Complaint Rating:  0 % with 0 votes
Vitalchek claims to provide a variety of government documents such as birth and death certificates without the necessity of going through the regular state or county process. For this so called service they charge a great deal more than the various agencies charge.

What they...
Complaint comments Comments Complaint country United States Complaint category Movement & Delivery

Vitalchek - Bad Business

Posted: 2014-11-05 by    Annoyed245
Complaint Rating:  0 % with 0 votes
This company takes your credit card information online before asking you for a social security number. If you do not wish to give them your social security number and decide not to complete the online order at that time, they will still charge your card a non-refundable fee -- even though not...
Complaint comments Comments Complaint country United States Complaint category Government & Police

Vitalchek.com - Shipping ripoff

Posted: 2014-10-08 by    M.Hadley
Complaint Rating:  0 % with 0 votes
I paid big bucks for them to get me an official copy of a death certificate. The shipping was $19. 50 to send ups. They had some questions about relationship to the deceased, which i took care of by phone and fax - - they said they were satisfied and were sending out the certificate. What came...
Complaint comments Comments Complaint country United States Complaint category Government & Police

Vitalchek - Ripped off

Posted: 2014-04-06 by    sparkle-k
Complaint Rating:  100 % with 1 votes
I wish I had seen this website BEFORE I gave them 60.00 for certified divorce papers which I NEVER GOT!!! As with many other people on this site, I was told that there was no record of them. That's total BS because I have a copy of them but they are not certified. SS says they have to be...
Complaint comments Comments Complaint country United States Complaint category Other

Vitalchek - Unethical

Posted: 2014-02-05 by    CherylTkn
Complaint Rating:  50 % with 2 votes
Vitalcheck has set up their online service to appear when you are looking for the state government site. T was confused that the state would ask so much for a birth certificate. Now they have my 59. 00 and i have no recourse for a bogus service. A 20. 00 charge to mail 2 slips of paper should...
Complaint comments Comments Complaint country United States Complaint category Government & Police

Vitalchek, Pa Dept. Of Health - Birth Certificate

Posted: 2013-09-06 by    Livie1
Complaint Rating:  0 % with 0 votes
I requested a copy of a birth certificate online from VitalChek, supposedly costing $10, but after shipping (they used overnight shipping, which I did not request) and handling fees, I had to pay $38 for a birth certificate. Although I provided the correct information regarding name, date of...
Complaint comments Comments Complaint country United States Complaint category Government & Police

Vitalchek - North Carolina, Jacksonville - Pain over 71.00 and received NOTHING!!

Posted: 2013-04-16 by    ritchie22
Complaint Rating:  100 % with 1 votes
I requested that VitalChek get me 1 copy of my divorce from 1998. I now live in WV. After several weeks of making requests VitalChek told me that the copies did not exist Long story short I called the Bureau of Vital Statistics and for 20.00 they sent me 3 copies of my divorce. I got nothing...
Complaint comments Comments Complaint country United States, North Carolina, Jacksonville Complaint category Bad Business Partners

Vitalchek / Death Certificate Retrival - Arizona, Phoenix - website to log in after paying for it in advance does not wort

Posted: 2013-03-20 by    ray hintz
Complaint Rating:  0 % with 0 votes
I ordered a death certificate. They give you a order # and pass code. to check on status or upload your required information(drivers license, birth certificate) when you enter the information there is a button to click enter to gain access to the site. nothing happens when you click on the button....
Complaint comments Comments Complaint country United States, Arizona, Phoenix Complaint category Other

Vitalchek - Florida, Orlando - Customer Service

Posted: 2013-03-09 by    NJCOOLNESS
Complaint Rating:  0 % with 0 votes
I spoke with a rep by the name of Yaiz Gonzalez from the Puerto Rico VitalChek dept regarding the status on my wife's birth certificate on 2/14/13 after receiving a letter in the mail stating that they could not find records to match the name in the system. There was a customer service...
Complaint comments Comments Complaint country United States, Florida, Orlando Complaint category Online Scams

Vitalchek - Pennsylvania - Vitalchek-Pennsylvania

Posted: 2012-12-06 by    MB25
Complaint Rating:  0 % with 0 votes
My husband placed an order with VitalChek on the 23rd of October. The 26th October it was supposedly shipped from that day. It's been over a month. A little piece of paper shouldn't take that long in the Military APO mail. He needs his birth certificate to do his passport and our newborn...
Complaint comments Comments Complaint country United States, Pennsylvania Complaint category Other

Vitalchek - Florida - Unauthorized charges

Posted: 2012-11-08 by    TOM1911
Complaint Rating:  100 % with 1 votes
Vitalchek has added a second charge without authorization to a prior payment within 5 hours of the original bill. On contact with their CS, they deny making the charge even when the financial institution I do business with researched the charges and found that they both came from the same merchant...
Complaint comments Comments Complaint country United States, Florida Complaint category Unauthorized Charges

Vitalchek - Had no issues with VitalChek

Posted: 2012-08-31 by    JohnBgon
Complaint Rating:  100 % with 1 votes
I was trying to help my girlfriend get a certified copy of her birth certificate in order for her to get a CA ID (long story...). I started 'googling' methods. Saw I could send a check to the birth county, but I didn't like the idea of having to wait for the mail to deliver, using...
Complaint comments Comments Complaint country United States Complaint category Citizenship and Immigration Services

Vitalchek.com - services not received

Posted: 2012-08-14 by    LSprad
Complaint Rating:  0 % with 0 votes
I ordered and paid for a certified birth certificate copy on 6/22/12. I never received the copy. There is no phone number for the company. The only way to contact them is via email in which I get an automated response....
Complaint comments Comments Complaint country United States Complaint category Other

Vitalchek - Florida - Did not deliver

Posted: 2012-08-13 by    Angry One in Florida
Complaint Rating:  100 % with 1 votes
Ordered a death certficate for a relative who passed away about 50 years ago in Florida. After answering a number of questions, the questions became very personal and invasive. They asked what property I had owned throughout my life etc. At that pont I stopped the order process yet they STILL...
Complaint comments Comments Complaint country United States, Florida Complaint category Unauthorized Charges

Vitalchek.com - no service

Posted: 2011-12-13 by    john t everhart
Complaint Rating:  0 % with 0 votes
Its been almost 2 weeks since I used this company an no results. I sent in a request by snail mail an have already gotten my birth certificate. This company is a ripoff will never use again. Buyer beware. John E...
Complaint comments Comments Complaint country United States Complaint category Passport Services

Vitalchek - Georgia, Atlanta - RIPOFF

Posted: 2011-11-17 by    SusieQ2002
Complaint Rating:  100 % with 1 votes
Ordered birth certificate 2 months ago. Used link from Louisiana State Records Site. No birth certificate, no help...but they did charge my credit card right away!...
Complaint comments Comments Complaint country United States, Georgia, Atlanta Complaint category Other

Vitalchek - Birth Certificate

Posted: 2011-08-09 by    Truthmustbetold
Complaint Rating:  100 % with 4 votes
I'm appalled by the service I received by VitalChek to get my birth certificate sent to me. I am a New York resident living in France and contacted them because of Visa requirements. After submitting my order (June 23) I received an email stating that my request was currently on hold because...
Complaint comments Comments Complaint country France Complaint category Other

Vitalchek - Connecticut, Bridgeport - Poor service

Posted: 2011-06-28 by    TeresitaG
Complaint Rating:  100 % with 1 votes
On March 7 I ordered 2 birth certificates expedite and paid $72.50 and I still haven't received them. They say they were sent UPS and delivered without signatures. Still trying to get them......
Complaint comments Comments Complaint country United States, Connecticut, Bridgeport Complaint category Products & Services

Vitalchek - Tennessee - VitalChek: Incompetent

Posted: 2011-06-18 by    gdbill
Complaint Rating:  100 % with 1 votes
On June 6 I ordered a copy of a NY State divorce certificate. Having previously obtained the exact same document through VitalChek previously and having a scanned copy of the actual certificate, I filled in VitalChek's request exactly as it appears on the certificate. I then passed VitalChek's...
Complaint comments Comments Complaint country United States, Tennessee Complaint category Other

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