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Bravecto
The Matrix Code on the box is not real nor is the bar code I read them with readers online several times and several different readers, this is two orders of over $300 of bravecto. Got suspicious when dogs got fleas and ticks. No insert about a product in one box and in every box the seals was broken on. BRAVECTO has not worked on one of my dogs I am a Vet Tech and know how to give this with a meal. Have used it fine when RX from a Vet Tried to save money and obviously this is not a real product. If it was real not one dose has worked!
Desired outcome: refund
they refunded full money of one of my two purchases. One was a year ago and some of that would be on me
They fooled me and I didn't get everything what I have ordered from them
I have placed the order on www.vetshopmax.com 6 weeks ago already. I was so upset that they didn’t provide everything, what I have ordered from them. Also I still haven’t got the refund. I spoke with the online chat agent, who told me that all items from the order were in stock. But now it turned out that they didn’t have these supplements and they stopped to reply. They fooled me and I need someone’s help.
Hi, I'm sorry to hear you had a bad experience- can you please send an email to info@vetshopmax.com marked attention Steve with your oprder number and we will look straight it to it. You refer to contacting us via online chat, but we don't offer online chat on vetshopmax, so can you please include a copy of the chat transcript so I can find out what is going on. Thanks Steve - VetShopMax customer service.
Is VetShopMax legit?
VetShopMax earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for VetShopMax. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
A long registered date for vetshopmax.com can be seen as a positive aspect for VetShopMax as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of VetShopMax's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Vetshopmax.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Vetshopmax.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for VetShopMax have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Vetshopmax.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from VetShopMax.
However ComplaintsBoard has detected that:
- Vetshopmax.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The vetshopmax.com may offer a niche product or service that is only of interest to a smaller audience.
Overview of VetShopMax complaint handling
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VetShopMax contacts
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VetShopMax phone numbers+1 (866) 560-6346+1 (866) 560-6346Click up if you have successfully reached VetShopMax by calling +1 (866) 560-6346 phone number 0 0 users reported that they have successfully reached VetShopMax by calling +1 (866) 560-6346 phone number Click down if you have UNsuccessfully reached VetShopMax by calling +1 (866) 560-6346 phone number 0 0 users reported that they have UNsuccessfully reached VetShopMax by calling +1 (866) 560-6346 phone number
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VetShopMax emailsinfo@vetshopmax.com100%Confidence score: 100%Supportaffiliates@vetshopmax.com75%Confidence score: 75%
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VetShopMax addressPO Box 5007, SCMC, Nambour, Queensland, 4560, Australia
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VetShopMax social media
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