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CB Auto Parts and Repair Stores AAMCO Transmissions 10231 Hull Street Rd, Midlothian, VA, 23112, US
AAMCO Transmissions company logo
AAMCO Transmissions
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AAMCO Transmissions company logo

AAMCO Transmissions

10231 Hull Street Rd, Midlothian, VA, 23112, US
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1 complaint
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Working hours
Mon
8:00 am - 5:30 pm
Tue
8:00 am - 5:30 pm
Wed
8:00 am - 5:30 pm
Thu
8:00 am - 5:30 pm
Fri
8:00 am - 5:30 pm
Sat
Closed
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AAMCO Transmissions - Transmission service

Hi, my name is Michael Chapman. My car was towed to 10231 Hull Street Road, Midlothian, VA for transmission diagnostic, as it would not shift properly. The car was towed on around the 6 of June 2023 and sat for months to be fixed. Prior to car being towed all other components were working and no leaks. Also, the outer appearance of the car had no physical damage. We picked car up on 20 July 2023 after waiting months to find car had cracked windshield, inside carpet both passenger and driver side soaked with water standing in floorboards. Car A/C not working, and coolant is leaking from front of car with no working coolant fans. Before leaving the shop, my wife and I pointed out to John the owner and his staff the issues. They told us to take a picture of the windshield and send to our insurance company and the A/C leaked out Freon during the transmission installation and that they do not add Freon to vehicles. Leaving the shop with our car in a mess we felt robbed and mis lead. Call owner John on 7/21/2030 about issues and he tried to point blame on me and not fix my issues. After a long back and forth conversation with him I became irritated by his manipulative responses. I advised him I will take action Via Corporate. He later text my cellphone stated he would look at car when I can have a civil conversation. At this point I don't trust him to have my car checked at his shop by the way he's handling this. His demeaner clearly shows he's not going to take responsibility of the issues we have with our car. It's not fair for this to happen to us by entrusting the craftsmanship of what AAMCO stands behind.

Desired outcome: Pay for diagnosis of what current issues with car prior to bring in. If found this was due to transmission installation, repairs paid for by the shop and owner John.

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