Popeyes reviews and complaints 2
View all 1301 complaintsPopeyes - I was discriminated by the employee(s)
I felt completely discriminated and insulted by the fact that the total size of my 3 piece meal does not even amount to the size of a single piece chicken. The restaurant clerk blatantly picked out the most minuscule portion for my meal.
I ordered the 3 piece meal along with 6 wings for around $18 which should reasonably support enough food for 2 ppl... after seeing how ridiculous my meal size was, my husband ended up having to purchase another combo. his meal was far more reasonably portioned than mine. (so was everyone else in the restaurant who ordered before me and after me)
When I complained to the clerk, he said (the guy in glasses) he does not have a choice in how the chicken is selected... umm... did you think i'm stupid? because either you or the guy in mask... was the one that selected the chicken for my meal... he told me to go speak to the manager who stood by the drive through window... and the store manager told him to tell me that they can only offer me one more piece and that is it... as if i'm begging for a favor.
if you look at the size of piece of chicken I was offered, it was the same if not bigger than 3 pieces combined. what a joke! I was the only person who was treated like this... although... the clerk was not exactly friendly to the large group of asian that ordered before me either. so... maybe you just dont like asian ppl?!
I understand squeeze in a small piece here and there and ive had that happen before... but to deliberately do that to my meal 3 piece meal is despicable. Please beware... and good luck to you if you end up going to this location.
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Popeyes - Customer service
On May 26th, 2023, my fiance' and I went to the Popeyes Chicken location on 5794 Union Mill Road , Clifton, Virginia to order chicken for our parents. As we drove up to the speaker box to order, a female staff member asked for our order and then mocked us while laughing. When we pulled up to pay for the order, a manager named Ahmid or Omid gave us the food while calling me a racial slur. I asked him why he called me the racial slur and he stated "I call it as I see it". The fear of contaminated food caused us to throw the food away.
Desired outcome: Termination of manager (Ahmid) and compensation for the trauma caused
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