Ashley HomeStore reviews and complaints 1
View all 785 complaintsAshley HomeStore - worst service
Probably to much to write. Ill just say I'm 31 years old and this was my worst customer service I have ever received in my lifetime. It started by lies in the showroom costing more at checkout. Next damages to walls and door of home on product that did not fit and could not be delivered to 3.5 hours of cell minutes wasted talking to these poeple not to mention 170 miles of gas wasted driving back and forth. Then to have a Sales manager treat you the worst you have ever been treated to the point I walked out and will never buy another thing from Ashley furniture again. The one thing we did end up excepting delivery on that day was a pub table and chairs which 3 days after using it is falling apart partly because it is missing screws still waiting on reply on that. Wish I would have turned down that too. I would say you would be better of buying somthing from anywhere but them. Avoid Draper, UT Paul Waylon. Much more then this just to much to type. I would suggest going to RC Willey or Ikea if there is one close by over this company.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Companies are usually insured against damage they do to your home. Did you file a claim? But as Stealth said, you really should have measured in advance.