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CB Residential Sales LGI Homes 13817 Starboard Reach Dr, Santa Fe, TX, 77510, US
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LGI Homes
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LGI Homes

13817 Starboard Reach Dr, Santa Fe, TX, 77510, US
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10:52 pm EDT

LGI Homes - Agent commission

I began working with a client on July 7th with a signed buyers agreement to find him his first home. I got him pre-qualified with a lender and showed him 4 homes over the weekend. Afterwards, we decided that buying a new home was in his best interest. I located a few homes in the Lago Mar subdivision in Texas City, Tx. On Monday July 10th, I reached out to the sale counselor for the community and scheduled showings for the July 12th at noon. Also on July 10th, the sale counselor had me fill out an LGI Registration From indicating that I represented the buyer. After showing homes to the client with the sales counselor on site, my client decided to write a contract on one of those homes and proceeded with getting approved through their "preferred" lender.

Today July 20th, I received a call from LGI Homes' Marketing department informing me that I would not be receiving a commission for the sale of the home due to the fact that my client had inquired about LGI Homes on June 22nd through either an email or online registration. Both of which my client has no knowledge of any inquiry as he had not even looked for new homes nor does he have any emails related to an inquiry.

I feel as if they are being deceptive in their practices as they waited well after my client signed a contract before the informed me and my client that I would not receive a commission even though they had this form 3 days in advance. It is as if they allowed me to bring my client in, sign a contract and then relay that information knowing that if I would have been aware of this in advance, I may have not taken my client to see their homes or would have at least proceeded to show them other homes in their price range.

Desired outcome: I would like to receive the 3% commission for the home that my client is contracted to purchase as I am the procuring cause of sale in this instance.

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