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CB Retail Stores 7-Eleven 2900 W 15th St, Plano, TX, 75075, US
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7-Eleven

2900 W 15th St, Plano, TX, 75075, US
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7-Eleven - Customer service| death threat

On 10/30/2023 at or about 0320 I went into the 7/11 at 2900 W. 15th St, Plano, TX 75075 as I do. regularly on Thursday, Friday, Saturday, and Sunday. I enter this store on the regular, as I am a registered nurse, and I work in a hospital located directly across from this store's location (I spend A LOT of money in this store weekly $250+).

On this day, I arrived at this store, and the doors of the store were locked. This happens EVERY NIGHT the man who is working tonight, 10/30/2023 is on shift, Myself, along with three other nurses had to knock loudly on the glass door to wake him up from the office chair, where he sleeps. Once he woke up, he then stated, "I'm closed. go away." Because this is the only store open at this time, many of our hospital employees spend money at this store. The clerk finely opens the door after we begged him to provide us with service.

During check out, my debit card declined, due to a chip malfunction. I explained to the clerk, that I would go across the street, get a different card, and return to make my purchase. When I returned, the doors were locked AGAIN! You are able to see on camera, he also denied a customer from purchasing fuel. He walks to the door, and tells states to me, "Get the [censored] out of here you stupid [censored]. I am trying to sleep." Another customer who was also denied entrance into the store, asked the clerk what the issue was, and why he was denying service to 7/11 patrons. The clerk then stated, " If you don't leave I will shoot you motherfucker. At this time, I left the property.

FIRE HIS [censored]! I WILL BE MAKING A POLICE REPORT WITH THE PLANO POLICE DEPT. AS WELL AS SHARING THIS STORY ON EVERY SOCIAL MEDIA PLATFORM, AND WITHIN MY HOSPITAL WHO'S EMPLOYTEES SPEND A LOT OF MONEY IN THIS STORE! PLEASE GET HIM OUT OF THIS STORE, SO THAT WE CAN ONCE AGAIN ENJOY SHOPPING HERE.

Desired outcome: FIRE THE CLERK IMMEDIATELY

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