Bob's Discount Furniture reviews and complaints 2
View all 503 complaintsBob's Discount Furniture - Delivery, customer service
I got my furniture delivered on 8-11-20 and part of the delivery was broken, (recliner chair) driver called customer service so I could get it redelivered. I was told it will be delivered on 8-13-20. So I called 3 time to check on delivery status and was told 3 times yes it will be delivered on 8-13-20 by 2pm. Well it's 8-13-20 2pm, I called and was told it was never put on delivery scheduale. Well how can customer service tell me 3 times that it was being delivered then.? This is not right, being lied to. If I never called to check i'd never get my chair.
Bob's Discount Furniture - Delivery
I am having a serious issue with the delivery of my bed. Paid for 5.27.20. And I am continually getting the run around. Today was the 4th attempt to delivery and it is not happening. For the fourth time they are telling me next week. I can not believe how hard it has been to purchase a bed frame. Each call to the customer service is over 2 hours long and that is being generous. I am beyond frustrated with this situation. Bob's Furniture will not offer a refund either since the partial delivery has been in my home.
Latest Bob's Discount Furniture Reviews
Mixed Experiences with Bob's Discount Furniture Corinne and Kaleb Excellent honest service by Mr. Ed Eisner Terrible experience Racine, WI - Excellent experience and we will buy from there againGiving a Voice to Consumers
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