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CB Auto Parts and Repair Stores Mavis Discount Tire 1875 Stefko Blvd, Bethlehem, PA, 18017, US
Mavis Discount Tire company logo
Mavis Discount Tire
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Mavis Discount Tire company logo

Mavis Discount Tire

1875 Stefko Blvd, Bethlehem, PA, 18017, US
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1 complaint
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Working hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 8:30 pm
Fri
8:00 am - 6:00 pm
Sat
8:00 am - 5:00 pm
Sun
9:00 am - 5:00 pm
ComplaintsBoard
A
6:35 pm EDT
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Mavis Discount Tire - A flat repair that wasn't actually repaired

I just went to mavis to get a flat repair at the bethlehem location located on stefko blvd, and was charged almost $30 for it to not even be fixed. I talked to the person up front and she mentioned that they had to charge me for labor reasons, which makes no sense because as a previous tech at firestone, if the tire can't be fixed then we simply don't charge the customer. I then talked to the store manager, and he said that because they had TRIED to patch it up they had to charge me. I told them multiple times that it wasn't even fixed so what was I even paying for. The manager also stated that I hadn't let the tech finish, but it was only because I had spoken to the tech and they were trying to use a emergency style plug that is inserted from the outside of the tire (a temporary fix). I simply would like a refund because I now have to pay another shop to fix it.

Desired outcome: Refund

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