Chicken Express reviews and complaints 2
View all 404 complaintsChicken Express - Service and food
I paid for 18 piece they tried to give me catfish and fries first then after waiting 30 more minutes i got my food with disrespect from the drive thru person i got home and eat half a thigh it was raw and i was sick for two days i spoke with manager was told they return my call nothing now they hang up this is very poor service now i missed two days work from this i deserve my money back at least
Desired outcome: Money returnd
Chicken Express - Shift Supervisor
After waiting in the drive thru of the Altus OK Chicken Express for over 30 minutes, I got upset and screamed "Where is my food" a man came over to my truck and said "Who you talking to like that Bro?" He just kept repeating that and then said "Why you getting so worked up over some damn food?" He proceeded to keep escalating the situation with more profanity towards me, and when my wife asked his name, he said "[censored] You [censored]." I then went inside the store to get my money back and he again approached me like he wanted to fight me and said "you ain't getting your [censored]ing money back" and then he walked off. Realizing that I wasn't getting my money back, I throw some of the trays across the room and left. When I asked if he was a manager, I was told he was a shift supervisor and his name was Dan. The behavior this person displayed towards a customer is completely unacceptable. He represents Chicken Express and this is the way he behaves? He needs to be fired immediately.
Desired outcome: Shift supervisor termination
Latest Chicken Express Reviews
Dark meat order refusal Food missing from order rude personal not just once but 3 times. Refuse to serve customers after a certain time The chicken combos Service and food and drinkGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
What is the address of Chicken Express, Post address and copy of receipt, report this to Health Department