Menu
CB Fast Food Chains Applebee's 508 Howe Ave, Cuyahoga Falls, OH, 44221, US
Applebee's company logo
Applebee's
reviews & complaints
Applebee's company logo

Applebee's

508 Howe Ave, Cuyahoga Falls, OH, 44221, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
11:00 am - 12:00 am
Tue
11:00 am - 12:00 am
Wed
11:00 am - 12:00 am
Thu
11:00 am - 12:00 am
Fri
11:00 am - -11:00 pm
Sat
11:00 am - -11:00 pm
Sun
11:00 am - 12:00 am
ComplaintsBoard
N
4:16 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Applebee's - Unprofessional staff!

Yes I visited your franchise on 2/18/2024 approximately at 715P; Me and my guest was seated and waiting for our server to assist us. First of all, we were not noticed for at least 10mins or more. The manager walked past us twice and did not acknowledge. This is when I spoke up nicely to see why we were not being acknowledged. The server was at the bar and stated she would be right over; I said ok... another 10min went by; at this time a group of four was seated at the bar by now... We're facing her and the bar by the way; I then noticed that she acknowledged, and prepared their beverages, then I got upset and reinerated that my guest and I was still waiting; now the bar waiters are getting their appetizers. Once again she state's she will be over, this is when I requested that we wanted to be re-seated. They did re seat us and our server was Helen; very polite and professional. I'm writing this because I made an attempt to phone Mr. Greg Herendeen and yet to speak to him; phone tagging! I really feel like this staff server were acting racist(no sure) but she stated she did not see us. Sure she did because she looked up twice after we were seated. They have Helen on receipt but she volunteered to be our server.. It was not 1 person but two at table #? not sure of original seating #

Claimed loss: Wasted time- inconvenient when my guest came from Cleveland, Oh for this terrible service/experience.

Desired outcome: I would like to receive a gift card of a refund; because I'm pretty sure all Applebee restaurant are not this bad! $47.15

Confidential Information Hidden: This section contains confidential information visible to verified Applebee's representatives only. If you are affiliated with Applebee's, please claim your business to access these details.

Read full review of Applebee's
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.