Menu
CB Oil and Gas Take 5 Oil Change 7507 Brookpark Rd, Cleveland, OH, 44129, US
Take 5 Oil Change company logo
Take 5 Oil Change
reviews & complaints
Take 5 Oil Change company logo

Take 5 Oil Change

7507 Brookpark Rd, Cleveland, OH, 44129, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
7:00 am - 8:00 pm
Tue
7:00 am - 8:00 pm
Wed
7:00 am - 8:00 pm
Thu
7:00 am - 8:00 pm
Fri
7:00 am - 8:00 pm
Sat
7:00 am - 8:00 pm
Sun
9:00 am - 5:00 pm
ComplaintsBoard
P
12:46 pm EST

Take 5 Oil Change - Parma location had me leave with a major oil leak

On Sunday 11/5 I came to the Parma Ohio Location for an oil change. Noticed the tech was under the car longer than normal, he then left to grab a coworker and he went under the car. The manager then asked where I had my last oil change done. I told where and he then said that they stripped my oil plug and that I had an oil leak. They topped off my oil and I left. I drove a few miles to go grocery shopping. When I returned I had a 1/2 quart of oil under my car. I went home and unloaded my groceries and then left to go to the last place I had an oil change, they saw the leak and said that the plug was either over torqued or someone tried wrenching it in the wrong direction. They also were furious that Take5 let me go with such a drastic leak. They called the Take 5 location, and they claimed no responsibility. Since my mechanic was only 3 miles down the road I them top off my oil and I took it to my mechanic. They had to replace my oil pan at a cost of $800. I called the store and spoke to the manager, he said I had a leak and he has pictures proving it, the only pictures that were given to me were the pictures after Take5 stripped my oil plug

Claimed loss: I want Take5 to admit they stripped my plug and compensate a reasonable amount. I lost 3 days of work over this and feel that Take5 has no interest in accepting any responsibility.

Read full review of Take 5 Oil Change
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.