Menu
Categories About us Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
Register
Write a review File a complaint
CB Vehicle Rental and Leasing Enterprise Rent-A-Car 5550 Ridge Ave, Cincinnati, OH, 45213, US
Enterprise Rent-A-Car company logo
Enterprise Rent-A-Car
reviews & complaints
Enterprise Rent-A-Car company logo

Enterprise Rent-A-Car

5550 Ridge Ave, Cincinnati, OH, 45213, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
www.enterprise.com
www.enterpriseholdings.com
Phone number
+1 (513) 731-3131
Category
Vehicle Rental and Leasing
Working hours
Mon
8:00 am - 5:30 pm
Tue
8:00 am - 5:30 pm
Wed
8:00 am - 5:30 pm
Thu
8:00 am - 5:30 pm
Fri
8:00 am - 5:30 pm
Sat
9:00 am - 1:00 pm
Sun
Closed

Enterprise Rent-A-Car reviews and complaints 1

View all 923 complaints
ComplaintsBoard
R
6:16 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Enterprise Rent-A-Car has left an official reply on this complaint.

Enterprise Rent-A-Car - Rental car through insurance company

Had to get a car thorough enterprise car rental cause had a accident and car was in for repairs. First I was told that there is a $50 deposit that I'd get back once car is returned. I paid for the extra insurance on car with came to $127 up front. I received $0.05 credit to my account which is not $50. Then they charged an extra $200 to the account and I don't know why, and then an additional $150 the following day. A total of $350 out my account and was told I got a free upgrade cause that was the only vehicle available. Gas was full when returned vehicle which wasn't when I got car. Insurance company said they paid direct , and I was no where near allowed time of 30 days cause only had for 5 days

Desired outcome: I need all money returned to account of $350 that was taken. Need money refunded asap

Read full review of Enterprise Rent-A-Car
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
Enterprise Rent-A-Car representative's response
Nov 22, 2022 3:06 pm EST
Enterprise Rent-A-Car customer support contacts
Phone numbers

+1 (866) 534-9270

+1 (866) 445-8284

Address

600 Corporate Park Drive, Saint Louis, FL, 63105, US

Website

www.enterprise.com

File a complaint Write a review
View all Enterprise Rent-A-Car contacts
Hi Reco, we would like to look into this further but need some more information. Please email care@enterprise.com with your contact information, your reservation or rental agreement number and all the details of your experience. Thanks. – Chad
Helpful? 0 0
Share
More
Send message
Copy link
Report

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.