Menu
O'Reilly Auto Parts company logo
O'Reilly Auto Parts
reviews & complaints
O'Reilly Auto Parts company logo

O'Reilly Auto Parts

379 Center St, Chardon, OH, 44024, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
7:30 am - 9:00 pm
Tue
7:30 am - 9:00 pm
Wed
7:30 am - 9:00 pm
Thu
7:30 am - 9:00 pm
Fri
7:30 am - 9:00 pm
Sat
7:30 am - 9:00 pm
Sun
9:00 am - 8:00 pm
ComplaintsBoard
D
12:37 pm EDT

O'Reilly Auto Parts - Brake caliper

Hello, On 7/17/2023 I purchased a Brake Caliper for my 1980 Corvette (18-7017) from Guy at store #5744 in Chardon Ohio, after installing it, it leaked at the seam, on 7/27/2023 I received a warranty replacement from Alex that one leaked at the hose, I went back to the store and talked to Alex, he gave me a copper washer to put at the hose and caliper connection, that didn't work because it is not a banjo fitting at the caliper, at that point I bought a new brake hose from O Reilly's (BH66724) on 8/02/2023 after I installed that it still leaked I went back and talked to Alex and he said he would or a ACDelco to replace it because of all the problems I had and that he would call me when it came in, I didn't hear anything for about a week and went to the store to check on it, I was told it had not arrived yet and I would be called when it came on, still no call I went back to the store about a week later and talked to Guy ad he said he would reorder it and would call me in a couple of days, on 9/13/2023 I went back and talked to a female employee and she told me it was going to be delivered by UPS by 4:00. Still no Caliper. I am using DOT 5 fluid, and because of all these problem I have gone through about 5 Pints at about $15.00a pint.

Its odious that they never intended to order the ACDelco caliper, I Read in the reviews that the calipers leaked and not to deal with. I am very disappointed on the way I was treated at O Reilly's, I'll never go back or recommend to any else.

Read full review of O'Reilly Auto Parts
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.