Mavis Discount Tire reviews and complaints 1
View all 625 complaintsMavis Discount Tire - Lack of respect for customer's time
Been going to this particular Mavis in Yorktown Heights for over thirty Years. Wife's car needed a state inspection so she made an appointment for a Sunday at 1PM. Got a call in the morning stating their only inspection person called out. She made another appointment while on the phone for Monday at 11AM.
She gets there on time and is told that the inspection could not be performed because they "had run out of stickers". Didn't they know there were no stickers left the last time their only inspector was at work? When she asked why she didn't get a call this time to cancel the inspection, the person behind the counter said that he didn't get around to it yet and said he didn't care if she went to a competitor for service. Corporate was nice about it and arranged for an inspection about two hours later at the Mavis in Cortland. As it turned out, they gave me a free inspection for my wife's trouble, but failed the car's inspection for bad wipers, so the $35 I saved on the inspection paid for the wipers.
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