Firestone Complete Auto Care reviews and complaints 1
View all 589 complaintsFirestone Complete Auto Care - Oil change
I have been a loyal customer since 1990 and obtained my first Firestone credit card in 2002. All my auto info is in your system. I called for an oil change, tire rotation and front end alignment on July 11. The attendant asked if it was for the 2017 Dodge Caravan and I replied , yes. He gave me an appointment for10:30. The attendant never mentioned that the cost of an oil change had risen to astronomical $124.22! That's almost double what others charge! When I got your bill i was flabbergasted! He should have told me in advance that your price for an oil change was unaffordable! I could have gone elsewhere and saved at least $50.00.
Desired outcome: I HAVE A CARD ALLOWING ME FREE TIRE ROTATIONS AND FRONT END ALIGNMENTS FOR LIFE AT FIRESTONE. I WILL NEVER AGAIN BUY TIRES OR ANY OTHER SERVICES FROM FIRESTONE UNLESS I GET A $50.00 REBATE FROM YOU.
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