Menu
CB Retail Stores Goodwill Industries 7 W 14th St, New York, NY, 10011, US
Goodwill Industries company logo
Goodwill Industries
reviews & complaints
Goodwill Industries company logo

Goodwill Industries

7 W 14th St, New York, NY, 10011, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
11:00 am - 7:00 pm
Tue
11:00 am - 7:00 pm
Wed
11:00 am - 7:00 pm
Thu
11:00 am - 7:00 pm
Fri
11:00 am - 7:00 pm
Sat
11:00 am - 7:00 pm
Sun
11:00 am - 7:00 pm
ComplaintsBoard
S
7:46 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Goodwill Industries - Customer service

This incident occurred Thursday 1/18/24 at 4:18PM. Whenever I enter the store, the manager or an employee makes an announcement for security to venture to my location and they also call the NYPD. This can be heard on the intercom as they make an announcement. It has happened multiple times at this location, and the the responsible employees can easily be determined. It is a female manager and two female employees. Goodwill Industries should be able to explain in writing (or email) why they have instituted this policy, which seems strange as I have no criminal record and have never had any personal interaction with these individuals other than purchasing items in this store. I can be reached at [protected]@gmail.com or [protected].

Claimed loss: Harassment, pain and suffering

Desired outcome: The employees should face an appropriate punishment or be terminated.

Confidential Information Hidden: This section contains confidential information visible to verified Goodwill Industries representatives only. If you are affiliated with Goodwill Industries, please claim your business to access these details.

Read full review of Goodwill Industries
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.