Mavis Discount Tire reviews and complaints 2
View all 625 complaintsMavis Discount Tire - Safety
It's sad to expressed my experience
02/24/22 I had a flat tire RIGHT REAR side) and location where I leave. I called my car insurance vendor came it was snowing heavy. The gentleman from towing company explained to me the stud was not in place. Which same side when I went to Mavis fairview hudson last November 2022 to change my rotor and breakpads.
Vendor from towing company advised to tow the car not safe to drive to Mavis in Fairview.
Reference Number: [protected]
Service Provider: Lausen Automotive (50580) phone number [protected]
if you have any questions feel free to call them
I am angry, and very disappointed.
Mavis hudson management always change and it never been better.
As a consumer I'm always nervous, going there to see what will be the next problem?
I prefer to go Mavis in Kingston even it's a drive but that evening no choice.
When I picked up my car, I went to mavis and how did associate greeted me?
Oh yes CrV 2012 your total is $1008.83 while I know it's 108.83 because of the tire.
And are you serious? You know I'm NOT a happy consumer and you will joke around?
What if this happened to you?
Your family member?
What if I drove a long distance and this happened?
Accident ?
If Mavis only did what they supposed to do from November this should NOT happened
And if accident occur? What the company will say? Sorry? We apologize?
No! you're business what's consumers money but the service is not worth it.
It gave me a lot of problems.
I had to missed my work the next day.
I didn't get paid. And my time was wasted.
I want assurance how can a consumer will be comfortable to get service from Mavis hudson. I want you to call the vendor and they will tell you what really happened that evening.
And my contact
My cellphone [protected]
Email [protected]@gmail.com
Desired outcome: I want management from corporate to call me to settle this.And to be honest I lost money that day. Refund me for what I had paid for November 2022 and Feb 2023.
Mavis Discount Tire - tire installation
I have had the worst experience at Mavis Discount Tire. They have failed to order my tires two times. I had to wait for them to be reordered or settle for a different tire. Two times the lost the inner wheel caps on my rims. I have had to return numerous times for them to correct the balancing. The topping is they tell you to drive in and keep you waiting all day. I will never shop here again!
Dear Review 19068,
Mavis is committed to delivering the best possible customer service and we apologize for the unsatisfactory experience with your tires. Please allow us the opportunity to help resolve this matter to your satisfaction. Please email Customer Relations at maviscustomercare@mavistire.com or call [protected] option #2. We look forward to hearing from you.
Regards,
Jenna
Mavis Discount Tire Brand Ambassador
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