Menu
CB Appliances Conn's Home Plus 120 S Rainbow Blvd, Las Vegas, NV, 89145, US
Conn's Home Plus company logo
Conn's Home Plus
reviews & complaints
Conn's Home Plus company logo

Conn's Home Plus

120 S Rainbow Blvd, Las Vegas, NV, 89145, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:00 am - 9:30 pm
Tue
10:00 am - 9:30 pm
Wed
10:00 am - 9:30 pm
Thu
10:00 am - 9:30 pm
Fri
10:00 am - 9:30 pm
Sat
9:00 am - 9:30 pm
Sun
10:00 am - 8:00 pm
ComplaintsBoard
L
4:40 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Conn's Home Plus - Kitchen appliances LG dishwasher and LG refrigerator

This place is beyond horrific for customers care after you purchase. All 3 appliances I purchased in a bundle deal are malfunctioning, the $3000+for just the refrigerator with glass door to light up, well the freezer ice machine stopped working after 6 months we called cause we also purchased extra service warranty besides there standard one that supposably comes with each appliance. They never came to fix or even look at it then the dishwasher is a push button with Bluetooth and all the extras well it won't run a load. It turns on and off it won't stay started it's constantly blinking. Now for over 10 months we have tried to get people to come and work on it the first guy they sent wore slippers and told us that he was smoking weed earlier. But then he mentioned that the motherboard must have an issue he said he would order another. Well we waited and had to reschedule another appointment we never got a motherboard they scheduled another appointment and nobody showed up and then they wrote us saying that they came to our home and no one was here which is not true. Six appointments have been made through their system and only two people have showed up who could not fix the machine because they keep saying they don't have the parts now they have sent the parts to my house and once again the technician said that he came and showed a picture of my house from Google Maps from 2018 there's a pickup truck I used to own and sold in 2018. This company does not offer any resolution nor people you can speak with. Their customer service phone numbers are all out of South Asia and they cannot connect you to any supervisors or a corporate number. I also called many of the corporate numbers they do have in Texas and it refers you back to the South Asia Telecommunications department they use. Please take your business somewhere else this company has named their business conn's for a reason I actually know many real cons and they have more integrity than this company. Oh by the way all the appliances are from LG and they will not warranty their own product either. minus 9 is my rating. oh there District manager Joe Herder has not done one thig to resolve or even respond to any of these issues. shame on you Conn's for treating customers like you do.

Desired outcome: Want my money back, I tried going in and using our warranty them they wanted another $2000 to chang out appliances that I hadn't even owned for 6 months.

Read full review of Conn's Home Plus
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.