Menu
CB Bath and Body Bath & Body Works Direct 2432 Willowbrook Mall, Wayne, NJ, 07470, US
Bath & Body Works Direct company logo
Bath & Body Works Direct
reviews & complaints
Bath & Body Works Direct company logo

Bath & Body Works Direct

2432 Willowbrook Mall, Wayne, NJ, 07470, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
11:00 am - 8:00 pm
Tue
11:00 am - 8:00 pm
Wed
11:00 am - 8:00 pm
Thu
11:00 am - 8:00 pm
Fri
11:00 am - 9:00 pm
Sat
11:00 am - 9:00 pm
Sun
11:00 am - 7:00 pm
ComplaintsBoard
M
10:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Bath & Body Works Direct - Misleading advertising.

The incident happened on Monday, October 16, 2023.

Me and my mother went to have a nice time at the mall and decided to go to this store (Bath & Body Works). We started to see very nice things. We saw a flyer that said buy 3 and get 1 free. So I decided to take 3 things and when I went to the checkout, the girl at the checkout scanned the 4 products, I saw the price and I saw that the fourth item had been scanned, I asked her I told her it wasn't free if she bought 3 and she had an attitude He answered, "Nothing is free, we charge you for the most expensive ones and the cheapest ones are less expensive." I should have that if you buy 3 they give you a discount, it's not free. THERE WAS NO LONGER WAY TO DO REFUND SUPER BAD.

MISLEADING ADVERTISING

Read full review of Bath & Body Works Direct
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.