Mr. Tire reviews and complaints 1
View all 218 complaintsMr. Tire - poor workmanship
I started getting my brakes and light repairs on my vehicle
at this location and the staff seemed nice. I found another offer at a different shop that was better for my
brake service, so I went there. After the shop saw the car, they noticed that
the front hub was lose along with the bolt that holds the back brakes. If the
hub had come off the car, the entire wheel would have come off causing a fatal
accident. Also, with the bolt missing that holds the brake caliper on the car,
it caused damage to the rear brake rotors. This cost me about $650 dollars to
do all of this. When I went back to Mr Tire to complain, they said that they
would compensate me for this clear sign of negligence. The manager also told me
that they had fired their old manager because of similar issues they had in the
past. Now, I finally receive word back from their customer service rep that the
director of customer service feels that I do not deserve anything, but they
will compensate me a small percentage with the caveat that I sign a waiver that
this issue has been resolved. It is clear to me that they just want to give me
something small, but the fact that they are willing to do so shows that they
are guilty. Also, the waiver is just a way to keep me from speaking about their
bad business ethics along with inadequate workmanship. They need to do the
right thing here and compensate me correctly and not try to blow me off.
Latest Mr. Tire Reviews
Put new axels on car, one fell off 1.5 hours after leaving shop while on highway, causing car to be totalled mechanically $3500 and van is in worse shape Noise while steering the wheel Thermostat/heating problem. Thermostat housing /radiator hose.Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
I went to Mr Tire for new tires. They put them on inside-out. Yes...a tire store can't even put tires on correctly. Then I went back for struts..I had a coupon for struts for $130 - they gave me $600 struts without asking! After months of go-around and me out $1100 -they refunded me $300. These people are such scam artists and don't even know the first thing about being a mechanic.
I made an appt at Mr Tire off Dobbin Rd for two new tires and an oil change. I was 15 minutes early for my 3:00 appointment and was told it would take 1.5 hours. I sat in the waiting room for 2 hours and 20 minutes before they told me they hadn't started on my car and asked if I would like to reschedule for the next day. My reply "HELL NO! Bite me."
Mr. Tire = FAIL!
8/9/2011