Acme

I always go to the Acme store located at 125 18th street in Jersey City, NJ 07310. I usually do not have any problems and I love the store setup and cleanliness. However, my father and I were at the location today and when it came time to pay he went to a register in order to get his senior discount. The employee at the register forgot to give him the discount. The manager on duty (Belissa Vega) had to do the math manually and give my father his appropriate change back which wasn’t much, but it’s the principle. During the interaction she was addressing my father very condescendingly and he responded by stating he will report this incident. She continued on by stating “over $3 this is not even your money this is the government’s money. You’re upset over grocery that you are receiving for free.” And she continued on yelling at him and speaking aloud with the same dialogue with the intent to embarrass and humiliate him publicly. If she cannot even manage her own emotions and impulses how can she manage an entire store and other employees. There was no apology or understanding. My father is an elderly man who has worked incredibly hard his entire life and is now retired and living on his social security benefits, he does not deserve to be humiliated or attacked especially when the fault lies on the location and it’s employees. This situation should have been handled differently and it is the purpose of a manager’s position to manage conflict. This is her 2nd incident the first was with my brother and I on a different occasion. I do not believe this employee should continue to have the responsibilities of a manger. This is considered harassment and if something is not done about it I will have my father file a police report.