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CB Appliances Whirlpool 9936 Providence Forest Lane, Charlotte, NC, 28270, US
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Whirlpool
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Whirlpool

9936 Providence Forest Lane, Charlotte, NC, 28270, US
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1:06 pm EDT

Whirlpool - maytag bravo xl

I have had this washing machine less than two years and in the first 2-3 months I had to have the tub replaced, this was under warranty. The machine worked for around a year or so with no problems. In September the machine started making noise and it was no longer under warranty, even though it is less than two years old. We called the repair company that did the repair work mentioned above, Advanced in Charlotte, NC. They diagnosed the problem as worn out bearings on 9/28. Advanced said this was a common problem and Whirlpool would cover the parts so I would only be out the labor. The part was sent to Advanced three separate times and each time it was manufactured incorrectly. Today is 10/20 and I still don't have a washing machine and I was told that they may have the part next week, for a forth try. I called Whirlpool and they were no help. I would gladly return this machine is anyone would take it.

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