BioLife Plasma Services reviews and complaints 2
View all 781 complaintsBioLife Plasma Services - The front desk Receptionist
I came in to do a yearly physical so I can donate. I told her my ID was in the car; I retrieve my ID and she starts with my phone and I say it's still the same hasn't changed. She then raised her voice at me and said what is my issue. I told her I don't have one and she yelled back yes you do. She then walked away and called for a manager. He came up and I told him I didn't want my number read out loud where ppl can here it. He told me it was fine. He had to finish the profile part because the receptionist walked away in a huff and said she wasn't going to do it. Wow biolife what a way to treat repeating clients. I came here by choice I don't need to, but the fact that it helps ppl is a big plus for me. The way I was treated today will determine if I continue to come to biolife or go elsewhere. Wow biolife on Erie in Springfield mo what a wonderful way to treat people.
Desired outcome: There was no need for yelling at me
The complaint has been investigated and resolved to the customer's satisfaction.
BioLife Plasma Services - Permanent deferral overreaction
I have been donating plasma for years on & off sometimes policies change & I can be absent minded or unable to remember exact details. I had gotten a tattoo a while back I was certain it was 3 weeks you had to wait after you had gotten one to donate. I had waited much longer than that to go back. I had told a nurse that I had gotten a newer one & that they would make note of it. I had donated once since then & honestly forgot to make mention of this on the question drill & abcent mindedly went through as fast as I could. I had failed to answer a question pertaining to this & have been banned for life. This is a very overdramatized reaction to something that apparently had no effect on my last donation which went over just fine. I would like to appeal to the high & mighty court of BioLife if I could.
Desired outcome: To be reinstated & compensated for my time & stress
The complaint has been investigated and resolved to the customer's satisfaction.
Latest BioLife Plasma Services Reviews
Waste of time Manager and manger of intake of in the beginning Supportive team and rewarding work Referral bonus LoyaltyGiving a Voice to Consumers
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