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CB Fast Food Chains White Castle 3401 Clark Ln, Columbia, MO, 65202, US
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White Castle
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White Castle

3401 Clark Ln, Columbia, MO, 65202, US
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3 complaints
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M
3:58 pm EDT

White Castle - Incorrect order / over charged

I ordered a #9 with cheese and no pickles for all 20 sliders with onion only on 10 sliders with 2 fries and 2 chicken rings and 2 medium drinks. I received 10 correct sliders and 10 sliders made wrong with no cheese and extra onions and the 2 fries that were hard/burnt and 2 onion rings. I was charged $37.54 and the meal was only supposed to be $23.00, I was charged for extra fries and 2 extra chicken rings. When I asked about it they said it was right. It was a horrible experience and no help or understanding from the staff or manger at all.

Desired outcome: Horrible experience

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3:49 pm EDT

White Castle - Disgusting Practices

Today July 17, 2022 at approximately 2:30 pm today I was picking up an order, and the gal prepping sandwiches was using her teeth to open ketchup packets, then putting ketchup on the sandwiches! Good lord! This is unacceptable!

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9:32 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

White Castle - cheeseburger

Ordered nearly twenty dollars in food at drive thru tonight. Got home and as we started eating, I saw what appeared to be legs of a bug on the end of one of the burgers. Thought it was a spider at first but I don't think it was. I have no clue what it was but it was clearly in the food, not just something that fell in the bag or something. I have included pictures. We threw all the food away. Disgusting.

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