Costco reviews and complaints 1
View all 1970 complaintsCostco - poor management team
As a Costco customer when I come into the store to shop and I sample the demos I expect product availability. For the last two weekends when shopping at store 390 in Michigan the demo products are not adequately stocked for demo personnel. Management shows no sense of urgency in looking for the product availability or any attempt to retrieve from freezer or wherever it being stored. When Kenny was the store manger the shelves where properly stocked and maintained, since his new assignment the current managers don't have a clue or any guidance on how to run the store. The response I received this past weekend was I don't know where the product is? Replace all the mangers and start fresh.
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Same thing happened to us. The employees at Costco must drink the same Costco kook aid!
Costco Surrey British Columbia
The Membership Renewal team seems to beg me to opt for the Executive membership. When I asked them to downgrade to the $55 they started to behave so inappropriately that I had no choice other than to call the police.
If the employees have got rights so do the customers. This beggars should be kicked out.