Ashley HomeStore reviews and complaints 1
View all 785 complaintsAshley HomeStore - Couch delivery
I was told my couch was in stock, and could be delivered on Thursday, October 1st, the day after I moved into my new home.
One week later, the couch is still not delivered, and it cannot be delivered until October 13th, well after I have guests over for a pre-planned event.
I have called numerous times, and the same response was, "it's in a warehouse in Philly and being transferred to one in Maryland. I know we are in a different time currently, but do not tell me "It's in stock, " and can be delivered by a certain date when it cannot.
I could have virtually carried the couch with a helper the 25 miles from Philadelphia to my home in less time.
I was going to purchase a bedroom set for another $2, 000+, but not now. I will also be telling my experience to as many people that will listen.
Latest Ashley HomeStore Reviews
Furniture delivery Uncomfortable mattress and not honoring comfort guarantee Good products, offensive practice customer service / over charge Never again purchasing an "extended warranty" from Ashley, possibly not anything else eitherGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!