Champion Windows reviews and complaints 1
View all 160 complaintsChampion Windows - Patio doors
In October of 2022 I called about water leaking around the glass and entering into my house. Repair person shows up and said that they would have to order the parts and it would take 6 to 8 weeks. In December of 2022 I called to follow up on the order and was told that the door division was sold and all previous orders were canceled. They had to reorder the parts and that would take another 6 to 8 weeks. In April I called and got the same result. In June I called and again got the same result. Finally, in August 2023, they came to repair the door, the trim was the wrong color and design. They are refusing to make this better, the customer service manager has no clue about her job. They are expecting me to accept the results of their bad customer service.
Desired outcome: I want the trim to match the color and design that I purchased. They installed 3 doors with this type of design and I want them to match.
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